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Matthew Gregory
Matthew Gregory at Matthews Chrysler Dodge Jeep Ram of Great Bend

Matthew Gregory

Service

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Matthew Gregory

August 25, 2025

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Employee Rating

Everyone here always goes above and beyond to assist me with my needs. I always recommend them to my friends and family. More

by cweiskopff
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tom Donovan, Antonio Poccia, Jerry Trotter

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Aug 26, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 13, 2025

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Employee Rating

Very happy with the service and how Matt explained everything about the service and how long it would take and did a thorough job More

by cat1370
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

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Aug 14, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 26, 2025

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Employee Rating

KIND, CARING,DEDICATED,PUT THEIR HEART INTO TO HELP ME, ANOTHER WORD I GIVE THEM 10 STARS AND GIVE THEMA PERFECTED 11 FROM 1-10.ALL STAFF WAS POLITED AND ALWAYS SMILING. THANK YOU FOR HAVING A WONDERFUL S More

by SPANIEL52708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter, Audrey Fairbairn

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Jun 27, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 28, 2025

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Employee Rating

Professional and friendly service. Service department has always been top notch ! Consistently providing outstanding excellent all around customer experience More

by steve19h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Trotter

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May 28, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Steve- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 30, 2025

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Employee Rating

Service was completed promptly and as requested. Staff was friendly and attentive. Service, sales and waiting areas were very clean, neat and well kept. More

by mclaughlinaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

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May 01, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi -Thank you for sharing your great experience at Matthews CDJR. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 11, 2025

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It was good service. Would have appreciated better estimate of time required so I could have made arrangements. More

by douglas.dillon
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Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Douglas- We want to apologize for the delay during your service appointment. We will use this as a training opportunity for our staff to make sure it doesn't happen again to another guest. Hopefully you will give us a chance to earn your business again in the future.

April 08, 2025

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Employee Rating

Great Service as always. I would tell all of my friends about the great service that i get Here More

by jameyny692
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Jerry Trotter

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Apr 09, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

January 21, 2025

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Employee Rating

Great service. Was able to quickly diagnose the issues with my car and order the necessary parts. Definitely recommend. More

by lawshe26
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Michael Baker, Jerry Trotter

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Jan 22, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

January 09, 2025

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Employee Rating

Although my 2023 Jeep Compass has been a disappointment quality wise, Matthews has tried their best to make it right. More

by grosenwald
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Trotter

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Jan 10, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 31, 2024

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Employee Rating

Matt and Ryan were very knowledgeable and helpful. It's the first time my Jeep Gladiator has not had any issues in the front end. I am very happy with the service that was performed. I will be going t More

by cat1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan mechanic

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Jan 06, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Cat- We’re so glad to hear you had a great experience with Matt and Ryan! Thank you for your business and the great review!

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