Matthew Haiken | Page 20

Prestige Volvo in East Hanover New Jersey is by far the most friendly and accomodating dealership that I have ever worked with. I am a repeat Volvo customer for over 14 years and I attribute my loyalty t most friendly and accomodating dealership that I have ever worked with. I am a repeat Volvo customer for over 14 years and I attribute my loyalty to the brand exclusively to the attention, outstanding customer service, knowledge, and overall friendliness of the staff and owners at this superb facility. I would (and have) recommended both friends and family to Prestige and look forward to a continued relationship with them and Volvo. More

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PJ Lee was very efficent, professional and very knowledgeable. I absoluely love my new S60!! I highly recommend that if you are looking for a great car, a great deal- that you go visit PJ Lee and knowledgeable. I absoluely love my new S60!! I highly recommend that if you are looking for a great car, a great deal- that you go visit PJ Lee and the rest of the highly proffessional team @ Prestige Volvo in East Hanover! More

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My whole experience with prestige Volvo, from start to finish, was terrific. Matt Haiken is a real pro...honest, courteous, knowledgeable and professional. I feel at hat I was dealt with fairly and hone finish, was terrific. Matt Haiken is a real pro...honest, courteous, knowledgeable and professional. I feel at hat I was dealt with fairly and honestly, and I would highly recommend Prestifge Volvo. The car is great...and was delivered ahead of my promised date. I had a extensive tutorial about the car when I picked it up...drives great. More

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I can't say enough about the experience I get each and every time I am at Prestige. Every person there is amazing - from the service technicians to the customer service people to even the service manager every time I am at Prestige. Every person there is amazing - from the service technicians to the customer service people to even the service manager. It is also great they always remember you and you even get a greeting from the owner Matthew most times! More

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Mat did what he needed to do to keep me in a Volvo for the thrid time. I got an awesome XC90 Plantimun Rdesign and loving it. the thrid time. I got an awesome XC90 Plantimun Rdesign and loving it. More

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We have been getting our volvos from Prestige Volvo now for over 10 years. We have leased and bought new and used cars from them. Our latest acquisition is the magnificent xc60 2012. I would not consider for over 10 years. We have leased and bought new and used cars from them. Our latest acquisition is the magnificent xc60 2012. I would not consider going to any other dealer. Matthew Haiken and Chris Parada and all the other Prestige employees we have worked with are truly excellent. They are responsive, trustworthy and committed to making sure that the car buying/leasing experience is as painless as possible. They are able to quickly and efficiently work within one's financial contraints, and are willing to work with the numbers as much as is needed in order to accomodate one's needs. They know their products inside and out, and use their listening skills (which most dealers don't know how to do) to help zero in on the best product for their customer. They are available and accessible at all times, and take customer service to a new level. Together, my husband and I have had over 80 years of dealing with various car dealers and car buying experiences. Prestige gets the highest ratings, from acquiring vehicles to servicing them. If you live in New Jersey, don't go anywhere else to get a Volvo. R. Ellman. More

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This is now my second XC90 with Prestige Volvo, let me begin by saying my first one was awesome and I only traded in cause I wanted a newer model. I visited the dealer in four different occasions just won begin by saying my first one was awesome and I only traded in cause I wanted a newer model. I visited the dealer in four different occasions just wondering around eying their inventory, I must say each time Pat Masone one of their sales managers did nothing but make me feel right at home, always welcoming and willing to answer every question I had. When I finally made up my mind Pat, along with Chris Parada were gracious enough to show me two different cars and put up with my many hesitations, always with smile and with the best of attitudes. After trying to decide between standard 2010 and a super hooked up 2009 both XC90's I could make up my mind for almost and hour I kept going back and forth between the two of them, and trust me I was annoying even my best friend whom I took with me. All that time Pat and Chris where nothing but awesome and patient with me, I left without making up my mind. The next day the GM himself Matt Haiken greets me, with a big smile and tells me the details of both cars, he even knew about the previous owners and gave me even more insight. When somebody loves what they do it shows and everyone I dealt with at this place does. After a brief chat with Joel Casser who is one knowledgeable guy I mean the guy is a Volvo manual walking, and he is so enthusiastic about his knowledge is contagious, I made my mind up for the 2009 XC90 that had all the bells and whistles that the model can offer. Pat my main guy, wasn't there that day but he was nice enough to leave paperwork done for both options in case I made up my mind before I see him again. Then is when Chris Parada and Marc Apirian worked their magic and finished up what Pat so kindly had started for me. On a personal note I was very moved by two things, that had nothing o do with the deal, but everything to do with why I will always be a Prestige Volvo costumer. After I already signed the paperwork, I mentioned that I would like one of the little Teddy bears with the Volvo red sweater, I was halfway kidding, and mentioned kind of under my breath to Chris Parada, not only he had one sitting there for me with the seatbelt on in the car, he also gave my Mom one cause he overheard her say she was gonna take the one they were giving me, I wasn't present when this happened, my brother was and he couldn't stop talking about how ABOVE, BEYOND and FURTHER every one specially Chris were with them who were there just waiting for me. I wasn't present when this took place because I was in Pat Masone's office, watching how with out me even asking, he was telling the Bank I am financing my loan with to lower my interest rate, as a favor to him, to please have my interest rate lowered. This meant he had to redo some paperwork and therefore give himself some more work all to save me money, I already agreed I didn't even realize I could have a lower rate, but he like everyone else at that dealer went ABOVE, BEYOND and FURTHER for me. I am Santiago Sevilla and I am the Maitre' D of the Pleasantdale Chateau in West Orange I breathe and live costumer service my moto is at Pleasantdale everyone is a VIP and any need shall be met right away, unless is impossible, that takes a little longer. At Prestige Volvo I am a VIP and my every need is met right away therefore at Prestige Volvo I feel right at home. More

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I knew I'd love the car (2012, C70), but loved the whole buying experience! Very good price (and I'm a shopper), and the friendliest, most knowledgable and welcoming dealer ever. They found the exact car buying experience! Very good price (and I'm a shopper), and the friendliest, most knowledgable and welcoming dealer ever. They found the exact car I wanted (color and specs...nothing more or less), spent time with me going over the car and programmed all the extras. Even better, they called me several times after my purchase to make sure everything was going well. All I can say is, I'll be back in four or five years! More

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My 2004 Volvo S60-R did not pass the annual NY State inspection because of several issues with the car. I made an appointment with Prestige Volvo so that I could get the issues corrected. When I arrived inspection because of several issues with the car. I made an appointment with Prestige Volvo so that I could get the issues corrected. When I arrived, I received very prompt and courteous service. Everyone I met at Prestige was very professional. I was also able to watch TV and use free wireless internet while I was in the waiting room waiting for my car to be finished. Needless to say, after the mechanics at Prestige worked on my car, it was able to pass the New York State inspection without a problem. Matt Haiken and Jay Rosen were a pleasure to work with. I look forward to working with Prestige in the future. More

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My experience with Prestige Volvo was incredible. Matt Haiken & Debra Smith were extremely knowledgeable and helpful in every aspect of a new car purchase. They made me feel comfortable and walked me thr Haiken & Debra Smith were extremely knowledgeable and helpful in every aspect of a new car purchase. They made me feel comfortable and walked me through the process every step of the way. I would HIGHLY recommend people purchase their new Volvo through Prestige Volvo. More

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