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Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
265 Reviews
5.0

265 Reviews

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265 Reviews of Matthew Jeffery

November 15, 2025

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Employee Rating

Matt is the best. No matter where I travel I will always come back to Matt to take care of my car.. Thanks to all the mechanics and people that keep my car in good cond More

by MARILYNN.BARNES
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Nov 15, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 13, 2025

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Employee Rating

Matt is a professional customer service specialist and provides very detailed advice on each service I did. His patience and expertise is highly appreciated by me. Thanks for his work in the last 10 years More

by Jimmy Jiang
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 13, 2025

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 07, 2025

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Employee Rating

Matthew in the service department is phenomenal. Very attentive and thorough. Reasonable pricing. Fast turnaround times. Can't thank him enough. Niello's sales team is great as well; Cole, RJ, Luke. More

by ERICP2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Bladow, RJ Moore, Cole Kelley , TR

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Nov 07, 2025

Niello Volvo Cars Sacramento responded

Thanks for your feedback on your recent visit to Niello Volvo Cars Sacramento. It's great to hear that we were able to assist you and that you had such a positive experience. TJ Upton General Manager tupton@niello.com (916) 245-2231

November 01, 2025

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Matt Jeffrey, a fantastic service advisor. Detail & customer oriented, and he truly cares about his customer. The VIP car pick-up person. We did not get the name but he is nice, patient to More

by CKFC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Bladow, RJ Moore

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Nov 01, 2025

Niello Volvo Cars Sacramento responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

October 28, 2025

Dealership Rating
Employee Rating

Matt is the best service representative I have ever worked with and I have owned Volvos for almost half a century. More

by patrickmarie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 27, 2025

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Employee Rating

Excellent sales and service experience! Shaun has gone above and beyond to help with service many times. More

by JACKWIGGINSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Shaun Dortch , Cordaro Swanson

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Oct 27, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 22, 2025

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Employee Rating

Matt always does a great job. He's the best service manager I have ever worked with. More

by patrickmarie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 19, 2025

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Employee Rating

Excellent service, excellent timeliness. .could not have hoped for a better experience..and hats off to the cleanliness factor of the service area. :) More

by RONITA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

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Oct 19, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 15, 2025

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Employee Rating

Picked up our car, clearly communicated what needed to be done. Even got me an extended service contract and returned our car washed and charged. Its kind of the ideal experience! More

by JASON.PARRY
Recommend Dealer
Yes
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Oct 15, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 09, 2025

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Employee Rating

I've worked with Walnut Creek Volvo and Santa Rosa, and your team surpasses all More

by EDMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, Edgar Partida

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Oct 09, 2025

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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