Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
253 Reviews
5.0

253 Reviews

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253 Reviews of Matthew Jeffery

September 03, 2025

Dealership Rating
Employee Rating

I’ve had the pleasure of working with Matt as my service writer, and he consistently delivers top-notch service. He kept me informed every step of the way, communicated clearly when updates were needed, and More

by TJWAGNON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 03, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 02, 2025

Dealership Rating
Employee Rating

Matt kept me informed of the repairs needed and the progress of the repairs. He also took time to contact the warranty company to ensure that the repairs would be paid by the warranty company. More

by love2bakebc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 02, 2025

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Employee Rating

Always organized and clear. Service almost always requires less than a day. Appreciate the post maintenance car wash. More

by Chuck DePoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 29, 2025

Dealership Rating
Employee Rating

Matt was our service advisor and really worked with us to find us a solution. Service was done in a timely fashion and we appreciate the quick turnaround. This is the only place we take our 2009 Volvo S80. More

by DHAYNOSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 22, 2025

Dealership Rating
Employee Rating

Matt has been taking excellent care of us and our car for over 5 years. More

by TIMANDLINDA.MCKENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 22, 2025

Dealership Rating
Employee Rating

Matt has been taking excellent care of us and our car for over 5 years More

by TIMANDLINDA.MCKENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 21, 2025

Dealership Rating
Employee Rating

Matt is the best! Excellent customer service. He knows my car inside and out and always takes great care of me. I feel like a customer and not just a number. More

by clh223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Loud

Aug 21, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 20, 2025

Dealership Rating
Employee Rating

Great service department with nice professionally trained people. My first service was a good experience More

by RFOLETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 14, 2025

Dealership Rating
Employee Rating

Everything was taken care of in a timely manner and additional technician recommendations were shared with me. More

by RANDY MADDOCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 09, 2025

Dealership Rating
Employee Rating

Great attention and service. I always feel like the team is going above and beyond to make sure I have a great experience! Thank you More

by RICARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2025

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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