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Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
271 Reviews
5.0

271 Reviews

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271 Reviews of Matthew Jeffery

December 08, 2025

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Employee Rating

My service advisor, RIck Fuentes, was extremely professional, friendly and knowledgeable of the issues with my car. More

by jeff.a.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

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Dec 08, 2025

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 04, 2025

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Employee Rating

Very professional and straightforward service for my Volvo 2025 XC60. Appreciate the detailed analytics and video of my car. More

by isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 21, 2025

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Matt was so helpful! I appreciated the arranged ride to and from work. Thank you! More

by SHANNA.ROGERS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 20, 2025

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Matt is always friendly and helpful. We enjoy working with him every time. Communication was excellent. More

by SNSTRADLEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 19, 2025

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Employee Rating

Everyone we have had contact with has been great. Matt Jeffery was very professional and, communicated clearly with me regarding service for my vehicle. More

by MELANIEW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 19, 2025

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Easy to schedule online. Prompt service. Matt explains things well. Reasonable price. Appreciate the Lyft service. More

by MIKEPROSIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 18, 2025

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Employee Rating

Good customers service, Matt was very personable. Very informative and provided a ride home, which made the service more pleasant. More

by DENBLUES12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 15, 2025

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Employee Rating

Matt is the best. No matter where I travel I will always come back to Matt to take care of my car.. Thanks to all the mechanics and people that keep my car in good cond More

by MARILYNN.BARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 13, 2025

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Employee Rating

Matt is a professional customer service specialist and provides very detailed advice on each service I did. His patience and expertise is highly appreciated by me. Thanks for his work in the last 10 years More

by Jimmy Jiang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2025

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 07, 2025

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Employee Rating

Matthew in the service department is phenomenal. Very attentive and thorough. Reasonable pricing. Fast turnaround times. Can't thank him enough. Niello's sales team is great as well; Cole, RJ, Luke. More

by ERICP2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Bladow, RJ Moore, Cole Kelley , TR

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Nov 07, 2025

Niello Volvo Cars Sacramento responded

Thanks for your feedback on your recent visit to Niello Volvo Cars Sacramento. It's great to hear that we were able to assist you and that you had such a positive experience. TJ Upton General Manager tupton@niello.com (916) 245-2231

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