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Matthew Jeffery
Matthew Jeffery
Service Advisor
Niello Volvo Cars Sacramento
4609 Madison Avenue
Sacramento, CA 95841
223 Reviews
223 Reviews
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223 Reviews of Matthew Jeffery
Verified Customer
May 01, 2025
MJ and Bailey were fantastic. I was also so impressed with the integrity of this dealership. It’s our first Volvo for a family of 7 and, perhaps, we just became life-long Volvo fa I was also so impressed with the integrity of this dealership. It’s our first Volvo for a family of 7 and, perhaps, we just became life-long Volvo family members. This was the most honest process I have ever encountered at any dealership with zero mark-ups or hassle. The finance associate is a civil engineer who decided he loved this dealership so much he stayed after college. This is a direct result of superb top-down leadership you just don’t see much of anymore. When we went to Volvo in Van Nuys they raved about the “Nielo reputation.” We’re lucky we have them here in Sacramento! More
by JAMES.EVANSJR
Other Employees Tagged: KC Ramos, Brian Bladow, Bailey Church, Michael Jackson , Sales Manager
April 30, 2025
The whole team at Niello Volvo always make you feel part of a community and you never feel like just a customer. Communication is excellent with fast turn around times and all questions get answered in a wa of a community and you never feel like just a customer. Communication is excellent with fast turn around times and all questions get answered in a way that's easy to understand. Matt has always been great at getting my regular maintenance sorted. Jessica is always a pleasure to buy a car with and Brian made the paper work a breeze. Luke was also excellent and over seeing and doing the last final parts to the trade and sale. More
by jimmydeanrobson
Other Employees Tagged: Jessica LeClerc, Brian Bladow
April 18, 2025
Matthew was amazing to work with! I told him the issues I was experiencing and he made sure those were fixed. He surprised us by going above and beyond TWICE! In one case, he found th I told him the issues I was experiencing and he made sure those were fixed. He surprised us by going above and beyond TWICE! In one case, he found that a previous service (with another staff no longer there) should’ve been covered by the warranty. He got that work refunded! Next, he found an issue with our drive line. This is a $3k+ repair. He got this corrected and ensured the warranty covered it, too! I am so happy he was our person that day. Volvo is so fortunate to have such dedicated and competent staff! More
by NC>Vegas
April 13, 2025
Rick Fuentes is the best. My go-to guy. Top of the line. 12/10 every time! My go-to guy. Top of the line. 12/10 every time! More
by AMYOTT
Other Employees Tagged: Mark Carpenter, Shaun Dortch, Rick Fuentes, Ken Elvis, KC Ramos, Nathan Sheldon
April 08, 2025
Excellent customer service, I feel valued as a longtime customer! Been a customer for over 20 years. customer! Been a customer for over 20 years. More
by REJJIB
Other Employees Tagged: Shaun Dortch, Rick Fuentes
April 08, 2025
I found the entire Niello staff, from the sales floor to service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of the company and held in high regard. I felt welcomed and comfortable by all who assisted me during my visit. More
by TOOLMANCOLLETTO
Other Employees Tagged: TJ Upton, KC Ramos, Bailey Church
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