Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 29

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
293 Reviews
5.0

293 Reviews

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293 Reviews of Matthew Jeffery

August 09, 2023

Dealership Rating
Employee Rating

Amy and Matt are always great to see at the service dept, friendly and welcoming. Amy is my to go to person and has always been upfront and helpful. Couldn’t ask for anyone better to help me. More

by DSANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott, Michelle

Aug 16, 2023

Niello Volvo Cars Sacramento responded

Thank you so much for the 5-stars and kind words! We're thrilled to hear that Amy and Matt were able to make the process of servicing your Volvo a more enjoyable experience. We are grateful to have earned your future business and are here for you and your vehicles anytime. Please don't hesitate to reach out whenever you need us!

August 05, 2023

Dealership Rating
Employee Rating

Matt is great and takes care of me every time I bring my car in. He is a great communicator and I appreciate his knowledge and calm demeanor with every visit. More

by JAMESWGRASTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Niello Volvo Cars Sacramento responded

James, Thank You. We appreciate you taking the time to leave us a review and acknowledge our team member's great service. We are very lucky to have Matt on our team!

August 04, 2023

Dealership Rating
Employee Rating

Matt is very reassuring and honest. We have an older 2006 xc90. I appreciate him going out of his way to make sure we know options and that were not spending money unnecessarily. More

by JASONPENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Niello Volvo Cars Sacramento responded

Jason, Thank you for taking the time to leave us such a wonderful review. We're happy to hear that Matt continuously keeps your best interests in mind. We'll make sure he sees this review. Happy driving!

July 29, 2023

Dealership Rating
Employee Rating

Matt has always been the best service expert! We trust him and he gets the job done. More

by bgoshey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Niello Volvo Cars Sacramento responded

Isn't Matt wonderful! We are so happy to hear that he consistently delivers great customer service. We will make sure we pass this along to him.

July 27, 2023

Dealership Rating
Employee Rating

Matt is a quintessential professional with a bullet proof veneer. But, inside we all know he is a softie with big heart. His is a master multi-tasker with a deep knowledge of Volvo's, inside and out. He m More

by patam
Recommend Dealer
Yes
Aug 03, 2023

Niello Volvo Cars Sacramento responded

Wow! This is such a thoughtful review, Patam! We'll be sure to pass it along to Matthew so he knows how much you appreciate his work. We're lucky to have him on the team and we're so happy to hear you had such a fantastic experience working with him.

July 20, 2023

Dealership Rating
Employee Rating

The technology links and the service technician video link to what service was completed as excellent. More

by PSABIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Protsyuk

Jul 26, 2023

Niello Volvo Cars Sacramento responded

We're happy to know that you appreciated our service technician's videos. Glad to hear your recent service visit was such a positive one! Thank you for choosing Niello Volvo Cars Sacramento and for taking the time to leave us a review. See you next time!

July 17, 2023

Dealership Rating
Employee Rating

Amy is friendly, courteous, responsive. She took care of us when our car had an engine leak soon after a maintenance service and assured us that it would not cost us to fix it. We were al More

by LVPARK1
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

Jul 26, 2023

Niello Volvo Cars Sacramento responded

Isn't Amy amazing? We'll be sure to pass your review along so she knows what a great job she's doing. Thank you for taking the time to leave us such kind words. See you next time!

July 16, 2023

Dealership Rating
Employee Rating

Niello Volvo stands behind their warranties. They are perfectionists when it comes to sales, service and repair. More

by marian.sheppard.lmft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Niello Volvo Cars Sacramento responded

So glad to hear that our Sacramento team provided you with next-level service, Marian! We're happy to know that you appreciate our sales and service departments. See you for your next service visit!

July 16, 2023

Dealership Rating
Employee Rating

Staff is friendly, professional, and efficient. The work performed is of high quality. Facility is clean. More

by joycohan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Niello Volvo Cars Sacramento responded

We're glad to know that our Niello Volvo team gave you a great service experience! Thank you for your review.

July 13, 2023

Dealership Rating
Employee Rating

Matt does excellent work. I don't know who Nathan is. Having the service representatives process payment is horrible. It takes time and it is inefficient (at best). More

by patrickmarie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Niello Volvo Cars Sacramento responded

Patrick, Thank you for taking the time to acknowledge Matt's great work. I also appreciate your feedback regarding our current payment process. If you would like to discuss further or have any other concerns, please do not hesitate to reach out to me at tupton@niello.com. Thank you. TJ Upton, General Manager

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