Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 29

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
323 Reviews
5.0

323 Reviews

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323 Reviews of Matthew Jeffery

November 06, 2023

Dealership Rating
Employee Rating

Matt J has been my Volvo service advisor for about 7 years. He is always helpful and customer service oriented. He always goes above and beyond to help. More

by LAURIES_GIRLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matt, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 30, 2023

Dealership Rating
Employee Rating

Matt is extremely helpful. He is a good communicator, he’s honest about issues my car has had and I really appreciate the service I receive from him. He goes above and beyond a More

by OGARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Niello Volvo Cars Sacramento responded

Isn't Matt great? We'll be sure to pass along your kind words so he knows how much you appreciate the 5-star service you received from him. See you next time!

October 25, 2023

Dealership Rating
Employee Rating

Matt has provided great service while always addressing the issues noted during the request for service. Also any car issures are always explained in a courtesy manner and with prompt attention. Excellent More

by REDHAIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Niello Volvo Cars Sacramento responded

This is what we love to hear! Thanks so much for your continued business and for taking the time to write such a nice review. See you next time!

October 24, 2023

Dealership Rating
Employee Rating

Great serves, people, and waiting area. I trust Jeff and his repair recommendations. And I appreciate the quality and reliability of service completed. More

by RLSCOTT216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes, KC Ramos

Oct 30, 2023

Niello Volvo Cars Sacramento responded

We're happy you're happy! We're definitely lucky to have Jeff on the team and we'll pass your kind words along so he knows how much you appreciate him. Happy driving!

October 23, 2023

Dealership Rating
Employee Rating

over the last 6 years i have had excellent service , it’s timely and the staff is friendly More

by NNARY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Niello Volvo Cars Sacramento responded

Thanks for being such a loyal customer! We truly appreciate your business and will be here for you with the same excellent service whenever you need us next.

October 21, 2023

Dealership Rating
Employee Rating

Always a pleasure working with Matthew. His customer service is outstanding. Niello Volvo has my best interest in mind always . Excellent service !! More

by cvyhmeister
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Mark Carpenter , Sean Smith

Oct 26, 2023

Niello Volvo Cars Sacramento responded

Wow! Thanks for the glowing review! We appreciate your continued business and we can't wait to serve you again in the future. Happy driving!

October 21, 2023

Dealership Rating
Employee Rating

Matt is always spot on and keeps me informed of the progress of my repairs or service. More

by HHASHIMOTOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Niello Volvo Cars Sacramento responded

Thanks for your continued business! We'll be sure to let Matt know how much his communication and skills are appreciated.

October 10, 2023

Dealership Rating
Employee Rating

Buying my car was totally stress free. The sales folks were up front with all of the costs and I knew going in to sign the paperwork what the cost was going to be . I was told about differ More

by DACMAINTENANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark , Amy Ott, Andrey Protsyuk

Oct 18, 2023

Niello Volvo Cars Sacramento responded

Wow! What a thoughtful review. We couldn't agree more about how great the team is, and we're thrilled you had such a stress-free experience. See you next time!

October 06, 2023

Dealership Rating
Employee Rating

Matt is the best, once again went the extra mile to make sure I was able to leave before everyone took their lunch. 100% best service ever! More

by SCHUBERT1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Niello Volvo Cars Sacramento responded

Wow! Thanks for the kind words. We'll be sure to let Matt know how much you appreciated his hard work. See you next time!

October 06, 2023

Dealership Rating
Employee Rating

Very fun and friendly environment. Will highly recommend to family and friends. Will return soon. More

by JZUNIGA1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Niello Volvo Cars Sacramento responded

We appreciate your recommendation! Thanks for choosing Niello Volvo Cars Sacramento and know we'll be here for you whenever you need us next.

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