Matthew Jeffery | Page 18

Matt is so good at engaging and making the customer feel at ease and welcome. He answered my follow-up call after my car's service with sincerity and personal warmth. Unlike some dealers' service depts this at ease and welcome. He answered my follow-up call after my car's service with sincerity and personal warmth. Unlike some dealers' service depts this one doesn't make me feel dumb! Great job Matt. More

by IAN34 Verified Customer Verified Customer

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It’s always a pleasure to work with Mat. He takes time to explain things and answer questions. He takes time to explain things and answer questions. More

by love2bakebc Verified Customer Verified Customer

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I have been very impressed with the level of service that we get from the service department. It is always nice that when I walk in the recognize me and always willing to help. If my service writer is not av we get from the service department. It is always nice that when I walk in the recognize me and always willing to help. If my service writer is not available others always try and help. Just wish you had a express lube service for oil changes as my schedule makes it harder to come in and wait for a couple of hours for an oil change. More

by JOEBNBRE Verified Customer Verified Customer

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Matthew always provides great service and offers. helpful suggestions. I have bought two Volvo's from Niello and I am happy with both. helpful suggestions. I have bought two Volvo's from Niello and I am happy with both. More

by mark.gullans Verified Customer Verified Customer

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Service was excellent and helpful. Car runs great see you next year thanks Elizabeth Bushnell Car runs great see you next year thanks Elizabeth Bushnell More

by dahlbush Verified Customer Verified Customer

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Matt always provides excellent advice and service oversight. Niello’s service Department always such a fine job. My wife and I have been very happy with the results. oversight. Niello’s service Department always such a fine job. My wife and I have been very happy with the results. More

by REDHAIRD Verified Customer Verified Customer

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I have owned three Volvos for several years, and I have consistently received excellent service from Niello Volvo in Sacramento. Matt Jeffery is the best service advisor one could hope for - he always goes consistently received excellent service from Niello Volvo in Sacramento. Matt Jeffery is the best service advisor one could hope for - he always goes the extra mile to make sure the customer is taken care of, and can make informed decisions. More

by CNALPERS Verified Customer Verified Customer

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Shoutout to Matt for his great customer service. This is our 4th Volvo and we appreciate the safety of the car. Just wish there was a dealer in the Modesto area. This is our 4th Volvo and we appreciate the safety of the car. Just wish there was a dealer in the Modesto area. More

by RPOOLE26 Verified Customer Verified Customer

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We have owned several Volvos for 3 reasons, 1. Safety 2. Service satisfaction 3. Design Safety 2. Service satisfaction 3. Design More

by lflockett Verified Customer Verified Customer

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Matt and the crew at Niello Volvo have been keeping our two Volvos in good condition for years. They always get us in quickly and return the car in a timely manner. We tried a couple other shops that were two Volvos in good condition for years. They always get us in quickly and return the car in a timely manner. We tried a couple other shops that were closer to our home, but found the service at Niello to be competitive cost wise and they know their stuff so have returned to them. More

by SHAWNCROFOOT Verified Customer Verified Customer

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