Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 18

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
296 Reviews
5.0

296 Reviews

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296 Reviews of Matthew Jeffery

June 11, 2024

Dealership Rating
Employee Rating

Mr. Jeffery has been my adviser for several years ... Always courteous, always transparent and always friendly. He is heads and shoulders above any other adviser I have ever dealt with! More

by carlos.kozlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Niello Volvo Cars Sacramento responded

Carlos, It's great to hear that Jeffrey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 08, 2024

Dealership Rating
Employee Rating

Matt in the service department is very professional and courteous. He is very honest on what is needed on your car maintenance and repairs without up selling extra services. Thank you. Appreciate your More

by CYGLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matt and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 07, 2024

Dealership Rating
Employee Rating

Whenever I bring my Volvo to Niello Sacramento, Matthew Jeffery is friendly, competent, and all around top notch! I know he's going to ensure my car is thoroughly taken care of and get me back on the road More

by BIRDMAN5873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matthew and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 06, 2024

Dealership Rating
Employee Rating

Always on time. Work is first class. Service is impeccable. Matt is a pleasure to do business. Respectably, RD.. More

by ROMANO.DURINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and the team met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 06, 2024

Dealership Rating
Employee Rating

We are always happy with our service rep Matt and the guys who work on our cars. We have never had a poor experience with Niello Volvo. More

by DANYLE_J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Matt and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 06, 2024

Dealership Rating
Employee Rating

Wasn’t sure what needed to be done. It was great to have an overall safety assessment. To have Lyft to take me from and back to the dealership was nice. More

by SPJ1516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 05, 2024

Dealership Rating
Employee Rating

Matt is the BEST! Always concerned with my issue and very knowledgeable and professional and courteous. More

by avanness14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The woman that found my computer that I left at dealership. My computer is my business and she went and retrieved it and saved it for me.

Jun 06, 2024

Niello Volvo Cars Sacramento responded

We are very happy to hear that Matt and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 04, 2024

Dealership Rating
Employee Rating

Nice facilities, good communication, recommendations were well-explained and documented. Snacks could use some attention (there weren't many on this day), but it looks like it usually is a nice selection. More

by BRIAN.SLETTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Niello Volvo Cars Sacramento responded

Brian, Thank you for the kind words for our service department! We look forward to sharing your compliments with Matthew and our team. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 01, 2024

Dealership Rating
Employee Rating

Shaun and his team at the service department did an exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are fre More

by TONYSARDELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes , Amy Ott, Victoria Protsyuk

Jun 01, 2024

Niello Volvo Cars Sacramento responded

Thank you so much, Tony, for your kind words for Shaun and for taking the time to leave us this wonderful feedback! We look forward to working with you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 31, 2024

Dealership Rating
Employee Rating

Matt was very efficient, friendly and understanding. Th suv was repaired and the problem was cured. More

by endgoller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad Matt had the opportunity to work with you and thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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