Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 26

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
296 Reviews
5.0

296 Reviews

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296 Reviews of Matthew Jeffery

November 25, 2023

Dealership Rating
Employee Rating

On our 3rd volvo from Niello. excellent service and sales. I definitely get my monies worth. Pricing is competitive.. More

by Skmm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Howard , Sean Smith

Nov 26, 2023

Niello Volvo Cars Sacramento responded

Thank you so much for choosing Niello Volvo Cars Sacramento! Congrats on your new Volvo, and let us know if we can be of any more assistance! TJ Upton General Manager tupton@niello.com (916) 245-2231

November 17, 2023

Dealership Rating
Employee Rating

I wouldn’t go anywhere else! I love Amy my service technician! She takes care of me and my needs, anticipates what is necessary and what can wait! Your waiting area is a delight More

by lorimiles04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, KC Ramos , Amy Ott, Victoria Protsyuk

Nov 19, 2023

Niello Volvo Cars Sacramento responded

Thank you so much, Lori, for your excellent review! We are so glad that Amy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 15, 2023

Dealership Rating
Employee Rating

Can’t say enough about the great service and personnel. I always highly recommend them. More

by mary72556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Niello Volvo Cars Sacramento responded

Mary, Thank you for your very kind review. Matthew and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 06, 2023

Dealership Rating
Employee Rating

Matt J has been my Volvo service advisor for about 7 years. He is always helpful and customer service oriented. He always goes above and beyond to help. More

by LAURIES_GIRLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matt, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 30, 2023

Dealership Rating
Employee Rating

Matt is extremely helpful. He is a good communicator, he’s honest about issues my car has had and I really appreciate the service I receive from him. He goes above and beyond a More

by OGARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Niello Volvo Cars Sacramento responded

Isn't Matt great? We'll be sure to pass along your kind words so he knows how much you appreciate the 5-star service you received from him. See you next time!

October 25, 2023

Dealership Rating
Employee Rating

Matt has provided great service while always addressing the issues noted during the request for service. Also any car issures are always explained in a courtesy manner and with prompt attention. Excellent More

by REDHAIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Niello Volvo Cars Sacramento responded

This is what we love to hear! Thanks so much for your continued business and for taking the time to write such a nice review. See you next time!

October 24, 2023

Dealership Rating
Employee Rating

Great serves, people, and waiting area. I trust Jeff and his repair recommendations. And I appreciate the quality and reliability of service completed. More

by RLSCOTT216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes, KC Ramos

Oct 30, 2023

Niello Volvo Cars Sacramento responded

We're happy you're happy! We're definitely lucky to have Jeff on the team and we'll pass your kind words along so he knows how much you appreciate him. Happy driving!

October 23, 2023

Dealership Rating
Employee Rating

over the last 6 years i have had excellent service , it’s timely and the staff is friendly More

by NNARY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Niello Volvo Cars Sacramento responded

Thanks for being such a loyal customer! We truly appreciate your business and will be here for you with the same excellent service whenever you need us next.

October 21, 2023

Dealership Rating
Employee Rating

Always a pleasure working with Matthew. His customer service is outstanding. Niello Volvo has my best interest in mind always . Excellent service !! More

by cvyhmeister
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Mark Carpenter , Sean Smith

Oct 26, 2023

Niello Volvo Cars Sacramento responded

Wow! Thanks for the glowing review! We appreciate your continued business and we can't wait to serve you again in the future. Happy driving!

October 21, 2023

Dealership Rating
Employee Rating

Matt is always spot on and keeps me informed of the progress of my repairs or service. More

by HHASHIMOTOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Niello Volvo Cars Sacramento responded

Thanks for your continued business! We'll be sure to let Matt know how much his communication and skills are appreciated.

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