Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 25

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
296 Reviews
5.0

296 Reviews

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296 Reviews of Matthew Jeffery

January 24, 2024

Dealership Rating
Employee Rating

The service performed on my 2015 XC60 was unplanned. Matt and Co. made room in the schedule for me and took care of everything that was needed. Fabulous! Thanks More

by NDOCOUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The Team in the Service Bays

Jan 25, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 20, 2024

Dealership Rating
Employee Rating

I love the dealership solely due to Matt Jeffrey’s continued care/service. Knowledgeable, conscientious, kind, upbeat! More

by cohengs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

Jan 21, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences with Matt here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 06, 2024

Dealership Rating
Employee Rating

I have always been seen for my vehicle concerns fairly quickly and my car comes back to me clean. More

by PAULACAMETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

Jan 07, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Paul, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 05, 2024

Dealership Rating
Employee Rating

We bought our Volvo from Niello and Matt has been our Service Adviser ever since we started working there. He is knowledgeable and respects and listens to you. Niello has gone through quite a few “remode More

by CATORNO68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2024

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 08, 2023

Dealership Rating
Employee Rating

I always get good service with Matt and he takes good care of all my needs. More

by kcotton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2023

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Matthew and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 06, 2023

Dealership Rating
Employee Rating

Matthew Jeffery has always taken excellent care of us and our 2016 Volvo v70 and ensured the additional coverage we purchased is always considered at time of payment. More

by TIMANDLINDA.MCKENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Niello Volvo Cars Sacramento responded

Tim and Linda, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 06, 2023

Dealership Rating
Employee Rating

Professional, good service and what you would expect from Volvo dealer. This is our second vehicle and we love it! More

by LENNY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes , Amy Ott, Victoria Protsyuk

Dec 06, 2023

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 05, 2023

Dealership Rating
Employee Rating

The facility is always clean and comfortable. Offers beverages and snacks for customers who wait for their car to be serviced. Friendly and helpful staff especially Matt in the Service Dept. .an More

by SANDCJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 27, 2023

Dealership Rating
Employee Rating

I always get top notch service here and Niello continues the excellent tradition of service established by Turner Volvo before them. Prices are a little higher than some other places but I have never had to More

by PETER FINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

Nov 27, 2023

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Peter, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 26, 2023

Dealership Rating
Employee Rating

Easy online scheduling process, many choice s of appointment times to fit my schedule, and easy check in process. Matt went over what was going to be done and contacted me during the day to go over More

by SILRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2023

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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