Matthew King | Page 12

Great and fast service! The paperwork was ready. Everyone was very professional and I will go back for my next car. Thank you very much. was very professional and I will go back for my next car. Thank you very much. More

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One of my best experiences with Rick Case, this would be my third vehicle. Great experience with the sales Rep. Ruben, very attentive and professional. Will return again for another lease in three years. my third vehicle. Great experience with the sales Rep. Ruben, very attentive and professional. Will return again for another lease in three years. More

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Mo and both Matts are great. Excellent, efficient service. Very honest. Couldn’t have asked for more! Very happy with the new purchase and look forward to seeing them in the future. service. Very honest. Couldn’t have asked for more! Very happy with the new purchase and look forward to seeing them in the future. More

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Less than pleasant experience Did preliminary details on the internet and printed their initial “deal” of what they would sell the car for cash, no financing, with the possibility Did preliminary details on the internet and printed their initial “deal” of what they would sell the car for cash, no financing, with the possibility of discounts or incentives. Once I drove 2.5 hours to the dealership, everything changed. Any discount hinged on financing the car. I was offered all kinds of incentives to finance, but I was clear from the beginning I did not want to finance. By the time (2 hours later) the third associate asked me why I didn’t want to finance, I became insulted, almost as if they thought I was stupid for turning down such a wonderful opportunity to go into debt. I did buy the car for cash, for more than I expected) but I don’t feel I was treated with respect, or in a friendly manner, except by Matt Pasco. More

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Buy 2 RDX My husband and I bought 2 RDX and we are very happy with Yasser Fanny (Sales advisor) who brought support and facilities , we appreciate all things My husband and I bought 2 RDX and we are very happy with Yasser Fanny (Sales advisor) who brought support and facilities , we appreciate all things that he did to us. More

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Great service! Thanks for the stellar customer service! Agustin was awesome, super attentive and friendly. Fast maintenance service. Both Mo's are great, sales and s Thanks for the stellar customer service! Agustin was awesome, super attentive and friendly. Fast maintenance service. Both Mo's are great, sales and service. Matt is the best! More

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Quick , no hassle , great customer service ! Such an easy process! Car is amazing as well was the staff! Very glad I chose Rick Case Acura, and will definitely revisit. Thanks you. Such an easy process! Car is amazing as well was the staff! Very glad I chose Rick Case Acura, and will definitely revisit. Thanks you. More

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Amazing Salesperson Ruben Contreras I have been leasing cars for the last 20 years and I have never met a more professional, intelligent, and honest salesperson than Ruben Contreras. Al I have been leasing cars for the last 20 years and I have never met a more professional, intelligent, and honest salesperson than Ruben Contreras. Although I received better initial numbers at another dealer, my interaction with Ruben made me come back and give him an opportunity to match the offer. I'm glad I did. I look forward to leasing/buying more cars through this incredible human being. More

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Deceived Very unhappy. Lied to & deceived by all involved. And to top it off, the Acura headquarters said I had 3 days to return vehicle, when dealership says Very unhappy. Lied to & deceived by all involved. And to top it off, the Acura headquarters said I had 3 days to return vehicle, when dealership says NO grace period. “You own the car once u drive off the grounds”. Too long to go into detail, but find another dealership. Legal action to follow. More

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Super nice management! I came in with my son to look at cars and service my vehicle. Matthew King (Sales Manager) and Dean Dumetz (Service Manager) went above and beyond my I came in with my son to look at cars and service my vehicle. Matthew King (Sales Manager) and Dean Dumetz (Service Manager) went above and beyond my expectations to accommodate me and make me feel at home. I know for any of my service questions or anything else related to my car I can count on them. More

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