Matthew Lagares
Matthew Lagares at Kendall Dodge Chrysler Jeep Ram

Matthew Lagares | Page 8

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

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4.5
217 Reviews
4.5

217 Reviews

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217 Reviews of Matthew Lagares

June 18, 2024

Dealership Rating
Employee Rating

Worst dealer Ever been to the Warranty covered for six hours of labor and they took 31 days to fix my truck would not recommend to an enemy. They suck. More

by Ejd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 19, 2024

Kendall Dodge Chrysler Jeep Ram responded

"Ejd" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 12, 2024

Dealership Rating
Employee Rating

Great service and professional staff. I highly recommend this dealership for all Dodge or Jeep maintenance needs. More

by Mrizo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 01, 2024

Dealership Rating
Employee Rating

Satisfecho con el servicio recibido, Buena atención por el personal del área y poco tiempo de espera. Me gusto el trato y el seguimiento durante la estancia en el dealer. More

by JESUSLUIS.66
Service Price Transparency
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Recommend Dealer
Yes

June 01, 2024

Dealership Rating
Employee Rating

I went in for oil change and tire rotation. Fastest service I've ever had. Under 1hr More

by YOUFOUNDJACKDIAZ
Service Price Transparency
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Recommend Dealer
Yes

May 22, 2024

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Ms Paula she is super profesional and empathic. She knows listening the customer needs and is focused in solving the problems. The rest of the staff is the worse. Bad attitude, avoiding to work , a More

by sertore13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2024

Kendall Dodge Chrysler Jeep Ram responded

"Sertore13" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 21, 2024

Dealership Rating
Employee Rating

The service was incredible. The employee who helped me out was also ontop of everything and assisted me to the ebst of his ability all while being efficient, kind, and caring. More

by JIMUGCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 02, 2024

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Employee Rating

Hot mess! ! Can’t even drive in the overhang! Slow initial service, everyone acts Busy and won’t help! No car wash!! More

by eli_tablada
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
May 02, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Eli. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 02, 2024

Dealership Rating
Employee Rating

Nice job, my car was treated well, all issues adresses, i am very happy with the result More

by eatmorefish29
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 03, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 01, 2024

Dealership Rating
Employee Rating

Jose has always been extremely helpful, very knowledgeable and always eager to assist and guide me to the best possible solution ! More

by Ff010673@gmail.com
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Recommend Dealer
Yes
May 02, 2024

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 23, 2024

Dealership Rating
Employee Rating

Muy bueno excelente buen poco tiempo de espera me entregaron en buenas condiciones buen trabajo More

by OLGA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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