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Matthew Martinez
Matthew Martinez at Metro Ford of OKC
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Matthew Martinez

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of Matthew Martinez

April 25, 2025

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Employee Rating

How’re you gonna design an engine that destroys itself eventually. And somehow if it makes it past a certain mileage it’s not covered anymore More

by Antonioescobar630
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger

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Apr 29, 2025

Metro Ford of OKC responded

Hi Antonio, we’re sorry to hear about your frustration. We understand how disappointing it is when issues arise outside of warranty coverage. If there’s anything we can do to support you or look into this further, please don’t hesitate to reach out.

April 23, 2025

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No problems so far with oil changes. Quick and easy. Usually don’t have to wait long. More

by SHELEWALKER
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Service Time
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Recommend Dealer
Yes
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Apr 25, 2025

Metro Ford of OKC responded

Thanks for sharing, Shele! We’re happy to hear your oil changes have been quick and easy—hope to keep it that way!

April 11, 2025

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Matt was very responsive and kept me informed of my truck’s repair progress several times a week. He displayed care, concern, and empathy when answering my questions. He went above and beyond when taki More

by NATE.P.HARRIS99
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Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Metro Ford of OKC responded

Thanks, Nate! We’re thrilled to hear Matt took such great care of you. Keeping you informed and making the process smooth is exactly what we aim for. We’ll be sure to pass along your kind words!

April 09, 2025

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The service I received was professional and quick. I couldn't ask for more, Thanks Metro Ford! More

by ANDYADAMS2011
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Recommend Dealer
Yes
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Apr 09, 2025

Metro Ford of OKC responded

Thank you for the great feedback! We're so glad to hear you had a quick and professional experience. We appreciate your business and look forward to serving you again!

March 22, 2025

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Great service, as always. Professional and quick oil change and basic maintenance . Love Metro Ford! More

by menefeebj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger

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Mar 24, 2025

Metro Ford of OKC responded

Thank you, menefeebj! We're so glad to hear you had a great experience with our service team. We appreciate your loyalty and kind words!

March 14, 2025

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Everyone was very helpful and efficient. Clearly, they like what they do. My truck bed looks great. More

by ljellason
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger

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Mar 17, 2025

Metro Ford of OKC responded

Thank you! We're so glad to hear you had an efficient experience and that your truck bed looks great. We appreciate your feedback! 🚗👌

March 12, 2025

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Easy to schedule an appointment. Service was completed in a timely way. Staff were capable and friendly. More

by philcunningham2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Mike Barnett

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Mar 13, 2025

Metro Ford of OKC responded

Thank you for the great feedback, Phil! We're happy to hear that scheduling was easy and that you had a timely, friendly experience. We look forward to serving you again soon!

March 11, 2025

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Always quick and friendly service. Matt makes sure that I am always satisfied with my service. That is one of the reasons I have Metro Ford complete any service work on my Mustang and More

by choyt1964
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Recommend Dealer
Yes
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Mar 11, 2025

Metro Ford of OKC responded

Thanks so much for the kind words, Chris! 😉 We’re thrilled to hear you’re always satisfied with Matt’s service. We appreciate your trust in us for your Mustang and Bronco—looking forward to serving you again soon!

February 21, 2025

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I've always gotten excellent service at a fair price. I use them almost exclusively. More

by dcrane47831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger

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Feb 24, 2025

Metro Ford of OKC responded

Thank you for your loyalty! We appreciate your trust and look forward to continuing to provide excellent service.

February 14, 2025

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The service was fantastic. I was in and out very quickly, but Matt and the rest of the staff answered any questions I had. More

by hallamydawn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Metro Ford of OKC responded

Thank you for your review! We're glad to hear you had a fantastic and efficient experience. Matt and the team appreciate your kind words—we're always here to help!

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