Matthew Maynard | Page 19

Everyone at Ferman Mini dealership are excellent at what they do and I would not go anywhere else to have my car serviced. they do and I would not go anywhere else to have my car serviced. More

by nicholsdsn Verified Customer Verified Customer

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Arrived for routine auto care. Courtney provided an honest assessment & identified my warranty was expiring. Three options were provided and one selected. Turns out my 2022 MINI Courtney provided an honest assessment & identified my warranty was expiring. Three options were provided and one selected. Turns out my 2022 MINI had brake lines replaced and were covered by the warranty. Great customer service. When the service reps also drive MINIs (or own two) that means something! More

by mldufault074 Verified Customer Verified Customer

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Courtney and the Mini team were/are wonderful, courteous and knowledgeable! Thank you, you always make my Mini feel better!! and knowledgeable! Thank you, you always make my Mini feel better!! More

by crazysmf Verified Customer Verified Customer

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Matt wins my customer service award! I listened to him while I waited for my car deal with others on the phone and in person. So calm, caring, helpful, patient… I listened to him while I waited for my car deal with others on the phone and in person. So calm, caring, helpful, patient… More

by jhamstra Verified Customer Verified Customer

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I am beyond pleased with the service received from your dealership! I absolutely love my mini and have vowed to keep her as happy as she keeps me however living an hour and a half from the mini dealership dealership! I absolutely love my mini and have vowed to keep her as happy as she keeps me however living an hour and a half from the mini dealership posed challenges Furman actually offered to pick up and drop off my girl AND provided a loaner car while she was being serviced at no extra charge 🙂 My girl is back home clean, shiny, and in perfect working order, I can’t thank this dealership enough for the services they provided More

by melsmom93 Verified Customer Verified Customer

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Ferman mini is a wonderful place with a great atmosphere great customer service and wonderful cars I would recommend this place to anyone great customer service and wonderful cars I would recommend this place to anyone More

by vickiray19566 Verified Customer Verified Customer

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Friendly and responsive and they found a solution for the problem that saved me money. problem that saved me money. More

by Ginger McQuigg Verified Customer Verified Customer

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Fantastic service, you're definitely keeping me as a customer even if I live on the other side of the state! Matthew was very knowledgeable and attentive to our specific issues and was willing to work w customer even if I live on the other side of the state! Matthew was very knowledgeable and attentive to our specific issues and was willing to work with us to get our 2019 F55 repaired under warranty. Though we didn't spend much time there, the showroom is also very neat and inviting. More

by dan.delira Verified Customer Verified Customer

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Always extremely responsive capable and courteous. Matthew kept me informed throughout the process. I was able to get in for tire replacement immediately and waited comfortably while service was taken Matthew kept me informed throughout the process. I was able to get in for tire replacement immediately and waited comfortably while service was taken care of.. More

by JJGONTIS Verified Customer Verified Customer

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Great experience Everything was explained to me in advance, great communication through the entire process advance, great communication through the entire process More

by jazzybee Verified Customer Verified Customer

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