Matthew Raiten
Matthew Raiten at Kings INFINITI

Matthew Raiten

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
564 Reviews
4.8

564 Reviews

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564 Reviews of Matthew Raiten

May 27, 2025

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Employee Rating

great service but their is no reason i should have to wait 3 hours for an oil change More

by BEAR11236
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 21, 2025

Dealership Rating
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Matt was extremely helpful and communicative. He made my first experience with Infiniti service great. More

by KENYAROSAS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carla Martinez

May 07, 2025

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Employee Rating

Matthew was great and accommodating, handled the situation swiftly and with care. I always feel secure at Kings Infiniti and they keep me very well informed about what's going on with my car. More

by BONDZ1.WL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 30, 2025

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The dealership as attentive to what was happening with vehicle, Matthew kept me informed...all staff professional and friendly. Also very clean dealership More

by Maria115
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

May 09, 2025

Kings INFINITI responded

Hi Maria115, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

April 26, 2025

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Employee Rating

Great experience! It was my first going to kings infiniti and the experience was great. More

by renettesugar
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

May 09, 2025

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care......

April 24, 2025

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Employee Rating

Matt is always on point with his knowledge and experience He gives me all star service every time I visit I truly appreciate it thanks Matt🙏🏾 More

by DONENO808
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Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

Thank you, and have a fantastic day!

April 18, 2025

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I have a great experience in the service department. They are fast and easy to work with. Will definitely go again More

by WARREN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2025

Dealership Rating
Employee Rating

Mattrew is great person! but your mechanics are not good you need pay attention to that they are not doing good job More

by E_SHATZ1973121212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Shtern

May 09, 2025

Kings INFINITI responded

E_shatz1973121212, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

April 17, 2025

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Employee Rating

Matt was super helpful and very clear about the service provided, offering the best options for my repair and kept me updated on the progress More

by JAMAL_ALLEYNE007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kings INFINITI responded

Jamal_alleyne007, we are glad we could help!

April 10, 2025

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Employee Rating

Did not solve anything. Called the day before to tell them the exact situation to make sure the problem can be solved before I came in. No solution. More

by BRITTCAPRIOLA1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 09, 2025

Kings INFINITI responded

Brittcapriola1212, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

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