Matthew Reid
Matthew Reid at Volkswagen of Salem

Matthew Reid

Merchandising Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
75 Reviews
4.3

75 Reviews

Write a Review

75 Reviews of Matthew Reid

January 25, 2026

Dealership Rating
Employee Rating

Came in to have my oil light thing looked at had just purchased the vehicle light shouldn't have came on but they rectified the issue and good to go More

by WHODOPJOE420M
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

Jan 25, 2026

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 25, 2026

Dealership Rating
Employee Rating

Came in to have my oil light thing looked at had just purchased the vehicle light shouldn't have came on but they rectified the issue and good to go More

by WHODOPJOE420M
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

Jan 25, 2026

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 17, 2026

Dealership Rating
Employee Rating

It was pleasant I had a great experience at the Volkswagen dealership. The staff was friendly, knowledgeable, and never pushy—they took the time to answer all my questions and make the process easy More

by CHEWCHONWS
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

Jan 17, 2026

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 08, 2026

Dealership Rating
Employee Rating

Professional, good communication and care about customers satisfaction , I had a positive experience buying from them and they provided excellent after sale service More

by SALAMEH.S.OBEIDAT
Recommend Dealer
Yes

Other Employees Tagged: Tanya Risseeuw, Michael Wenzel , anthonycaccamise

Jan 09, 2026

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 02, 2026

Dealership Rating
Employee Rating

Called about a car said I was coming to test drive. Drove from Portland to Salem on a Friday night. Took 1.5 hours. Get there and the car is not there and in central Oregon. Tried to sell me a car i di More

by BROUDYJD
Recommend Dealer
No

Other Employees Tagged: Matthew Reid

Jan 08, 2026

Volkswagen of Salem responded

Thank you for bringing this to our attention. Please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 29, 2025

Dealership Rating
Employee Rating

Wouldn't cooperate getting the title or return phone calls from title lady. Car got wrecked and we needed the title and she wouldn't answer. Still have no answer. More

by OHANA688
Recommend Dealer
No

Other Employees Tagged: Matthew Reid

Dec 29, 2025

OHANA688 responded

Still no idea where the title is. Lady doesn’t return calls.

Jan 01, 2026

OHANA688 responded

Title info please

December 22, 2025

Dealership Rating
Employee Rating

Very helpful and was in and out pretty quickly. Very friendly people. Got a good deal on our car More

by CODY.FULLER18
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

Dec 23, 2025

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 12, 2025

Dealership Rating
Employee Rating

Experience was great. Easy to work with. They had me in and out quick. Since I was coming from out of town. More

by ROLLY509
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

Dec 13, 2025

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 08, 2025

Dealership Rating
Employee Rating

All people involved in the inspection and sale of the C7 Corvette Z06 (Salesman Tony Caccamise) were attentive and friendly to work with. Thank you for making my buying experience a fun memorable one! More

by DARRELLWATER81
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hunsaker , Anthony (Tony) Caccamise

Dec 08, 2025

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 07, 2025

Dealership Rating
Employee Rating

They were great to work with we got straight to the point of sale and without presure.And seem to have a good selection of new and used autos More

by Dan
Recommend Dealer
Yes
Dec 07, 2025

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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