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Matthew Rosati
Matthew Rosati at Greg May Honda
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Matthew Rosati | Page 2

Parts Counter Consultant

Greg May Honda

1601 W Loop 340
Waco, TX 76712

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4.7
14 Reviews
4.7

14 Reviews

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14 Reviews of Matthew Rosati

August 10, 2023

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Employee Rating

Great service and great people to work with when needing work done on my car More

by RB0201495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, John Hunt, Frank May

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July 25, 2023

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Employee Rating

SO CONVENIENT TO BE ABLE TO DROP MY VEHICLE OFF ON A SATURDAY FOR SERVICE. EVERYONE WAS SO NICE AND KNOWLEDGABLE More

by trentfedrogmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, John Hunt, Christina Rosati, Frank May, David Bracken, Tiffany Hogan

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July 18, 2023

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Employee Rating

Our lifetime warranty we bought with them, they don’t have any records. We are very concerned and frustrated. More

by evelji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, John Hunt, Christina Rosati, Frank May, David Bracken, Tiffany Hogan

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Jul 18, 2023

Greg May Honda responded

We're sorry to hear about your experience and hopefully we will be able to clarify. Greg May Honda has been in business since 1995 and at no time have we ever offered a lifetime warranty. It's possible that you were scammed by a third party company who contacted you by mail or phone and misrepresented themselves as being associated with Greg May Honda, or American Honda Motor Company. We keep both digital and paper records of all of our extended service agreements so they can be referred to when needed, but at no time have offered a lifetime warranty.

Jul 19, 2023

Greg May Honda responded

As stated, Greg May Honda has never offered a "lifetime" warranty, and on August 15, 2013, you purchased a 6 year or 100,000 mile warranty. Due to time your warranty expired on August 15, 2019. Your warranty was located in our archives, where they are stored once they have expired.

Jul 18, 2023

evelji responded

I purchased extended warranty at the dealership and write a check to them.

July 11, 2023

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Employee Rating

Wonderful place to do business! Highly recommend using them for all your auto needs. We will be buying a new care from them More

by Tom Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, John Hunt, Christina Rosati, Frank May, David Bracken, Tiffany Hogan

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