Matthew Saunders
Matthew Saunders at Waite Toyota

Matthew Saunders

Finance Manager

Waite Toyota

18406 US-11
Watertown, NY 13601

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5.0
153 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

30 yrs, 9 mos

5.0

153 Reviews

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153 Reviews of Matthew Saunders

May 11, 2025

Dealership Rating
Employee Rating

Waite' didn't have the vehicle I wanted and told me it might be 30 days, they found and retrieved it in 2 days. When it came time to finish lease w/TFS, I could do it. My salesman completed the proces More

by sgreene20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: WILLIAM RAY

May 12, 2025

Waite Toyota responded

We appreciate your review!

May 07, 2025

Dealership Rating
Employee Rating

Thank you for your service, in helping me find a vehicle that works for me. Jon was very kind and honest about the deal. More

by memeyer21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Allen, Jon Keggins

May 07, 2025

Waite Toyota responded

Glad we could be of assistance!

April 26, 2025

Dealership Rating
Employee Rating

He was on the ball. Knew how to take care of business, to the point, kind & friendly. Thank you for your service Jon. More

by memeyer21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Allen, Jon Keggins

Apr 28, 2025

Waite Toyota responded

Thank you!

April 03, 2025

Dealership Rating
Employee Rating

Excellent team of professionals! Very friendly and Helpful! Matt, Matt and Tim with the finance were superb. Josh and Tyler covered down while Matt was away and we could tell immedia More

by Alex Chaffee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Waite Toyota responded

Thank you for sharing Alex!

April 01, 2025

Dealership Rating
Employee Rating

Great personality! Easy to work with. Made the buying process a breeze. Highly recommended. I love my grand Highlander. More

by bethlap_1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Malbouf

Apr 07, 2025

Waite Toyota responded

We appreciate your review!

March 31, 2025

Dealership Rating
Employee Rating

Waite Toyota is a very friendly family-owned business. Quick responses, thorough information and have exceptional customer service. More

by stephrut_22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Waite

Apr 07, 2025

Waite Toyota responded

Thank you!

March 24, 2025

Dealership Rating
Employee Rating

Steve Malbouf was a great person to work with as he was 15 years ago More

by parker5695
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Malbouf

Mar 27, 2025

Waite Toyota responded

Thank you!

March 22, 2025

Dealership Rating
Employee Rating

Very satisfied with my overall experience. Everyone that I dealt with were very professional & knowledgeable. Will definitely return when I am ready to trade again More

by tess2353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Keggins

Mar 24, 2025

Waite Toyota responded

We appreciate your review!

February 19, 2025

Dealership Rating
Employee Rating

Mr. Keggins at Waite Toyota made my lease experience very easy. This is my third time leasing with him and each time it has been a positive, professional experience. I was given all the information I neede More

by SLBUTLER001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Keggins

Feb 19, 2025

Waite Toyota responded

Thank you for sharing!

November 14, 2024

Dealership Rating
Employee Rating

Waite Toyota was hands down the best buying experience I have had. No pressure staff who fought hard to craft a deal and work with the customer. Every time I asked for something, Steve went out of his way t More

by Zach
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steven Malbouf

Nov 15, 2024

Waite Toyota responded

We appreciate your review Zach!

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