Matthew Spence
Matthew Spence at Zeigler Subaru of Lafayette
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Matthew Spence | Page 3

Express Service Advisor

Zeigler Subaru of Lafayette

1600 S Creasy Ln
Lafayette, IN 47905

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4.5
36 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

Languages Spoken

English English

4.5

36 Reviews

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36 Reviews of Matthew Spence

October 03, 2022

Dealership Rating
Employee Rating

Matthew was very helpful. Explained what was recommended on the multi-point inspection. Fully explained what took place in terms I could understand. The reason for my visit wa More

by linda.ketterer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 01, 2022

Dealership Rating
Employee Rating

It was simple scheduled service, and all the work was done well to my satisfaction. More

by LolDJTROMB
Recommend Dealer
Yes

September 25, 2022

Dealership Rating
Employee Rating

Everyone was exceptionally nice and helpful, I will definitely use amd recommend them for future service. More

by MONTEHTAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jenny Scott

Sep 27, 2022

Zeigler Subaru of Lafayette responded

Thanks for the five stars, Monteh! We're glad to hear that your visit with us was such a positive one. We hope to see you back! -Bob Rohrman Subaru

September 24, 2022

Dealership Rating
Employee Rating

Had wonderful timely service, excellent follow up care from the dealership staff, pleased with our experience More

by JGLASER02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jenny Scott, Rich Gannon , Anne Shepherd

Sep 26, 2022

Zeigler Subaru of Lafayette responded

We really appreciate you taking the time to leave Bob Rohrman Subaru this awesome review, thank you!

September 16, 2022

Dealership Rating
Employee Rating

Good service, helpful staff. Fifthtee word requirement is dumb. Fifteen word requirement is dumb, really. More

by JANEPMCCANN
Customer Service
Recommend Dealer
Yes
Sep 19, 2022

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review. Unfortunately, the 15-word minimum is a DealerRater requirement and not our own. We appreciate the feedback and hope our Bob Rohrman Subaru team can be of service to you again in the future. Take care!

September 14, 2022

Dealership Rating
Employee Rating

The customer service from Matthew who originally helped me was good. He was friendly and ran though the services to be done on my car in detail. However, when I went to pick up my car, I didn’t like being More

by Strider87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Bond

September 14, 2022

Dealership Rating
Employee Rating

GREAT COMMUNICATION AND STATUS UPDATE AND QUICK SERVICE. DEFINITLY RECCOMMED TO OTHERS FOR FURTURE PURCHASE. More

by MALLORY.BENNETT1321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 14, 2022

Zeigler Subaru of Lafayette responded

Thank you for the fantastic review, Mallory! We appreciate you recommending us to others and look forward to seeing you again next time here at Bob Rohrman Subaru!

September 08, 2022

Dealership Rating
Employee Rating

very friendly staff. Very good communication. quick, and easy. Would recommend subaru to my friends and family. More

by MIKALAMARIE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 08, 2022

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate your business and hope to see you again next time here at Bob Rohrman Subaru!

August 31, 2022

Dealership Rating
Employee Rating

The requirement to submit this review with a minimum of 15 words is challenging when my experience with Rohrman Subaru’s Service Department left me SPEECHLESS. This team is WORLD CLASS! More

by RohrmanSubaruService#1Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2022

Zeigler Subaru of Lafayette responded

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Bob Rohrman Subaru Team

August 29, 2022

Dealership Rating
Employee Rating

Friendly service department with a nice waiting area. Everything went as planned and we were very satisfied with the service. More

by RWOJNAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2022

Zeigler Subaru of Lafayette responded

Thanks for taking the time to review your recent visit with us here at Bob Rohrman Subaru! We appreciate the positive feedback and hope to see you again next time!

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