Matthew Spence | Page 3
Express Service Advisor
Zeigler Subaru of Lafayette
1600 S Creasy Ln
Lafayette, IN 47905
Dealership Experience
3 yrs, 2 mos
Industry Experience
3 yrs, 2 mos
Languages Spoken
English
36 Reviews
Write a Review36 Reviews of Matthew Spence
October 03, 2022
Matthew was very helpful. Explained what was recommended on the multi-point inspection. Fully explained what took place in terms I could understand. The reason for my visit wa Explained what was recommended on the multi-point inspection. Fully explained what took place in terms I could understand. The reason for my visit was to make sure my car was in great shape because my son was taking it on a trip. I wanted to make sure it was in good working order. More
September 25, 2022
Everyone was exceptionally nice and helpful, I will definitely use amd recommend them for future service. definitely use amd recommend them for future service. More
Other Employees Tagged: Jenny Scott
September 24, 2022
Had wonderful timely service, excellent follow up care from the dealership staff, pleased with our experience from the dealership staff, pleased with our experience More
Other Employees Tagged: Jenny Scott, Rich Gannon , Anne Shepherd
September 14, 2022
The customer service from Matthew who originally helped me was good. He was friendly and ran though the services to be done on my car in detail. However, when I went to pick up my car, I didn’t like being me was good. He was friendly and ran though the services to be done on my car in detail. However, when I went to pick up my car, I didn’t like being told by Joseph who helped me at pick-up that I need to give a 5 star rating or else Matthew would get a “failing mark” on his performance review. That is an awful way to strong arm 5 star ratings, and it leaves me with a bad impression. More
Other Employees Tagged: Joseph Bond
August 31, 2022
The requirement to submit this review with a minimum of 15 words is challenging when my experience with Rohrman Subaru’s Service Department left me SPEECHLESS. This team is WORLD CLASS! 15 words is challenging when my experience with Rohrman Subaru’s Service Department left me SPEECHLESS. This team is WORLD CLASS! More
Other Employees Tagged: Jenny Scott, Kenzie Hughes, Carra Baker, Rich Gannon, Cory Collins, Nicole Garrett, Faythe Rush, Karson Kyhnell , Joseph Bond