Matthew Tillapaugh | Page 31

We enjoyed working with Matt Tillapaugh on the purchase of our new CX-5. Not having our preferred color in stock, one was located and made available for us in 2 days. Matt was exceptionally knowledgeable of our new CX-5. Not having our preferred color in stock, one was located and made available for us in 2 days. Matt was exceptionally knowledgeable about the car's features and easily spent an hour tutoring us on the technology functions and settings. We struck a deal with minimal dialogue and no hassle. Even from a 60 mile distance, we were initially attracted to ODaniel by their competitive pricing displayed in Autotrader ads. One of the better car buying experiences we've had. More

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I hadn't purchased a car since 2006 and was dreading the usually hassle and pressure at a car dealer. I found a 2017 Mazda 6 on O'Daniel's website that I was interested in, so I called to make an appointme usually hassle and pressure at a car dealer. I found a 2017 Mazda 6 on O'Daniel's website that I was interested in, so I called to make an appointment to test drive it and I talked to Matt the first time. We setup the time for the test drive. I arrived at the dealership and I met Matt in person and after welcoming me to the dealership the first thing he asked me was “Do you have any questions?”. I had a bunch, he answered them, and then he did a walk through of the car before the test drive to make sure I was comfortable with it before taking it on the test drive. I drove it, liked it, and when I got back to the dealership Matt again asked if I had any questions, which I did and he again answered them. I proceeded to purchase the car. Between Matt, his sales manager Sam, and the finance manager Dan, this was the easiest, no pressure, no hassle, and best car buying experience I have ever had at any car dealer. Before I drove the car off the lot, Matt sat with me in the car showing me in detail how things worked. He provided excellent customer service! I will be back and I have already told friends that O’Daniel Mazda/Automart is the place to look for a car and ask for Matt. More

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The workers were very efficient and they made sure I was well informed and comfortable with the vehicle I had purchased. My salesman had worked very hard over the phone to make sure the vehicle was in great well informed and comfortable with the vehicle I had purchased. My salesman had worked very hard over the phone to make sure the vehicle was in great condition before I took the two hour drive down to purchase it. Overall great work by everyone. More

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Amazing Experience! Great experience from beginning to end! Matt and Sam were great! This was our second purchase from them and they went above and beyond again for us! W Great experience from beginning to end! Matt and Sam were great! This was our second purchase from them and they went above and beyond again for us! We appreciate everything they did for us and would recommend them to anyone! More

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Excellent place to buy a vehicle Matt was great to work with. He listened to what we wanted and stayed late to accommodate our schedule. We picked the car up on Monday, he was on vaca Matt was great to work with. He listened to what we wanted and stayed late to accommodate our schedule. We picked the car up on Monday, he was on vacation and still came in to make sure everything was ready to go! How many people go to work on their vacation to take care of a customer! I highly recommend working with Matt and Matthew Tillapaugh! More

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Mazda CX5 Matt Tillapaugh went out of his way to find the exact Mazda CX5 we wanted. He didn't try to sell us something that was in stock. I was pleasantly surp Matt Tillapaugh went out of his way to find the exact Mazda CX5 we wanted. He didn't try to sell us something that was in stock. I was pleasantly surprised with our experience. More

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A good impression We recently purchased a 2017 Mazda from this dealership. I told Matt that he was the main reason we bought the car. It is clear how knowledgeable and We recently purchased a 2017 Mazda from this dealership. I told Matt that he was the main reason we bought the car. It is clear how knowledgeable and loyal he is to the Mazda brand. And that is sincere. Even after buying the car, he spent an hour (after closing) to explain all the features, get our seats set, and our phones connected. We enJOYed meeting Sam and hearing a lot about his background story coming from Laos. After filling out all of the paper work, Lauren was helpful but not pushy about buying the extended warranty. Over all we feel these three represented this dealership very well. We are hopeful that if in the future we need to have a repair that this service would be consistent with the excellence of those we met today. More

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A great experience and a great car The employees we dealt with were friendly and kind-hearted, a solid example of what makes the people of Indiana so great to live and work with. Where The employees we dealt with were friendly and kind-hearted, a solid example of what makes the people of Indiana so great to live and work with. Where I would normally expect the purchase of a car to be a grueling and painful experience of haggling for everyone involved, our experience was that the dealer was gracious and fair. We did not feel like he tried to cheat us at any stage of the process. Frankly, Matthew was a good example of what every car salesman should aspire to and deserves to be held up as such. We did not know the car we wanted to purchase, and even left the dealership to look at the car we thought we would buy instead. It wasn't just the differences in the quality of the cars that drew us back to O'Daniel, though. It was also the quality of the sales force. I really hate when salesmen try to nickle-and-dime me, and our O'Daniel experience avoided that. Instead, Matthew worked with us to evaluate the options at our price point and truly find the right car for us. If you want to see what car buying should be, ask for Matthew at O'Daniel. More

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We love the fact that Matt wasn't a high pressure salesman. We felt like he was helping us find a car instead of pushing us to get a car. We will definitely consider Matt for our next car purchase. salesman. We felt like he was helping us find a car instead of pushing us to get a car. We will definitely consider Matt for our next car purchase. More

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Everyone here is so friendly and helpful! Matt spent over a month helping me find me the perfect vehicle. He always answered my questions and was super helpful. I never felt any pressure from anyone here. Sa a month helping me find me the perfect vehicle. He always answered my questions and was super helpful. I never felt any pressure from anyone here. Sam, Nick and Lauren were also super nice and helpful. Everyone stayed past close helping with my purchase so that I could drive my new Mazda home that same night. I love my Mazda! Thanks!! More

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