Maureen Kelly

Victory Honda of Plymouth, that my 2017 Honda Pilot was serviced on 12/16/2025, was great service. serviced on 12/16/2025, was great service. More

by amakusaa Verified Customer Verified Customer

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Veru helpful and efficient. Needed to get spark plugs changed during oil change and very accommodating. Needed to get spark plugs changed during oil change and very accommodating. More

by MRWASEN Verified Customer Verified Customer

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Hayder and Maureen are fantastic people, friendly, always happy and keeping my auto up to date in the service that I need done, or what to expect to be coming up in future. happy and keeping my auto up to date in the service that I need done, or what to expect to be coming up in future. More

by KORMOSSUSAN Verified Customer Verified Customer

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Very informative . Updated info. when something else needed to be repaired and told me the cost! Very knowledgeable! Pleasant to work with!! Updated info. when something else needed to be repaired and told me the cost! Very knowledgeable! Pleasant to work with!! More

by margar6651 Verified Customer Verified Customer

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Friendly and helpful service. Kept informed on progress, will be back for continuing service for sure. Kept informed on progress, will be back for continuing service for sure. More

by CBARON2 Verified Customer Verified Customer

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The service coordinators are always so slow, from check in to finalizing payment. Whether they are shooting the breeze, or slowly waking across the bay to print out papers, there's a genuine lack of alertn in to finalizing payment. Whether they are shooting the breeze, or slowly waking across the bay to print out papers, there's a genuine lack of alertness. I usually stand outside my car for at least 10 minutes when checking in (right before my appointment time and no other customers in sight). Also, I'll wait another 15 minutes after watching the tech finish the car before they get me to finalize payment. Also, this dealer has various coupons. One in particular says $75 off any service that I have used a handful of times to get an oil change with. This time, they made up some xx excuse that the coupon couldn't be used for oil changes anymore. Just print "oil changes excluded" instead of telling me when I get there that the "labor is already a discounted service" so I don't waste my time! More

by TBURDICK Verified Customer Verified Customer

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Vjctory Honda is the Premier Honda Dealership that ai always rely on; from New car to service. Jim Raglow and Zach in service. always rely on; from New car to service. Jim Raglow and Zach in service. More

by MSKELLYMICHAELS Verified Customer Verified Customer

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I am disappointed in the fact that an issue was found with my timing belt while a warranty issue was being fixed. It was stated that a voicemail was left for me, but I could not find one in my voicemail with my timing belt while a warranty issue was being fixed. It was stated that a voicemail was left for me, but I could not find one in my voicemail or my deleted voicemails. When it s a timing belt issue, I would think more effort would have been made to contact me. The service manager offered a very small discount for something that should have cost much less at the time of the warranty fix. We are loyal Honda owners (currently own 3), but very disappointed with the offer from the service manager from Victory. More

by Jeff Rousseau Verified Customer Verified Customer

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Excellent work and service. Thank you Maureen and Jim. We get treated like family we been with This dealer since 1993 Thank you Maureen and Jim. We get treated like family we been with This dealer since 1993 More

by TULKER Verified Customer Verified Customer

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I dropped our Odyssey off for service since the check engine light came on. It seemed like the engine was misfiring. I told Maureen to have the service technicians check it out and to change the oil unle engine light came on. It seemed like the engine was misfiring. I told Maureen to have the service technicians check it out and to change the oil unless I indicated otherwise due to serious problems with the vehicle. Maureen left a message indicating that the Odyssey would need over $4K of work and to call her to see if I still wanted the oil change. After 14 years and >170K miles, it was time for another another car. I called back twice and left a message which she never got. I was charged for the oil change for a vehicle that I would sell to that dealership the next day. I am not faulting Maureen who has been great in the past and is probably under a lot of pressure from the dealership to generate revenue. However, after this incident, I will no longer use Victory Honda for service. More

by pmancuso Verified Customer Verified Customer

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