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Mauro Valle
Mauro Valle at Clay Cooley Nissan

Mauro Valle

Management

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Mauro Valle

July 31, 2025

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Employee Rating

The service was great. Mr. Lee was patient and wonderful He took out time to really help me that I can understand everything happened to my car and I will be back More

by pmitchelln59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nina Thomas, Blane Turner, Jonathan Weinberg

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Aug 02, 2025

Clay Cooley Nissan responded

Hello Pmitchelln59, Thank you for your kind words and for acknowledging Mr. Lee’s patience and dedication. We’re glad he was able to help you understand everything about your car’s service. Your satisfaction is our priority, and we look forward to seeing you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 03, 2025

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Employee Rating

We worked with John and Mercedes and they both where great, and didn’t let us leave until we got a vehicle More

by Taquindalynhearne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 05, 2025

Clay Cooley Nissan responded

Hello Taquindalynhearne, Thank you for your kind words. We're glad that John and Mercedes provided you with excellent service and ensured you found the right vehicle. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 13, 2025

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Employee Rating

Staff were very pleasant , business was very clean. Didn’t feel no pressure.Will tell anyone who want to know about car or truck. More

by MOZELLE_S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Sheppard

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Jun 15, 2025

Clay Cooley Nissan responded

Hello Mozelle_s, Thank you for your positive feedback! We're glad to hear that you found our staff pleasant, the business clean, and that you felt no pressure during your visit. We appreciate your willingness to recommend us and look forward to serving you or others in the future. Your satisfaction is our priority, and we’re happy we could provide a comfortable experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 15, 2025

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Employee Rating

I was disappointed with customer service after I purchased vehicle. Johnathan Rosales was great and I am grateful he took care of us. More

by fcedillo73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Rosales, David Hensley , David Washington

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Jan 16, 2025

Clay Cooley Nissan responded

Hello Fcedillo73, Thank you for sharing your feedback. We're glad to hear that Johnathan Rosales provided you with great service, but we apologize for the disappointment you experienced with our customer service after your vehicle purchase. Your experience is important to us, and we will work on improving our follow-up process to ensure all customers feel supported. We appreciate your input and hope to provide you with a better experience in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 20, 2024

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Employee Rating

The process of buying my new 2025 nissan sentra was smooth and a great experience thanks to Alexis and Mauro. More

by VALERIEDR98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime Ramirez, Jonathan Rosales , Alexis Rosales

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Sep 21, 2024

Clay Cooley Nissan responded

Hello Valeriedr98, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! Thank you for your kind words and this wonderful review about Alexis and Mauro! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 21, 2024

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Employee Rating

The service center was great as was my service advisor. The problem I did have is that I was referred to finance and sales because they didn’t show I had coverage to cover said service. I was offered to tr More

by TIGER1SKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Osuji

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Aug 24, 2024

Clay Cooley Nissan responded

Hello Tiger1sky, we appreciate you taking the time to leave us this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. We look forward to speaking with you and hope you will consider us again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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