Mawutor Adamaley | Page 2

I was so happy when I purchased my first corolla from Koons Tyson’s Toyota, it was Very good experience especially when my sales rep Brahmin Zit who made the process easy and simple for us. Price was fai Koons Tyson’s Toyota, it was Very good experience especially when my sales rep Brahmin Zit who made the process easy and simple for us. Price was fair and it took us 1 hour to finalize everything. Thanks for your help. More

Report | Print

THE WORST SERVICE I HAVE EVER HAD I bought a car from you Thursday. You had a sales person deliver it my house with no way to return back. I had to use my car, gas and time to take him I bought a car from you Thursday. You had a sales person deliver it my house with no way to return back. I had to use my car, gas and time to take him 30 minutes from my home and use my money to get him an urber back to your facility. I have called every day (5) since then and no one will return my call. The car has 3 large dents, a tire that does not hold air, no working radio, and rims that are tore up. ALL OF WHICH WERE NOT ADVERTISED!! I would NEVER recommend this place to anyone!! Every time I call, someone answers the phone "hello". Is this your house or a xxxx business??? NO professionalism AT ALL!! More

Report | Print

Predatory Lending - Beware Underrepresented Communities The simplest definition of predatory lending is financing that imposes high interest rates or overly restrictive loan condition. This is exactly what The simplest definition of predatory lending is financing that imposes high interest rates or overly restrictive loan condition. This is exactly what Koons Toyota Vienna & their finance department thrives on, i.e. attempting to pass on a 13.5% Interest rate to someone with a fair credit. Additionally, as a predator lender, Koons tries to get as much money upfront as they can because their payment terms are so difficult to manage, they know it probably won’t be long before the car payments can't be made and the car is repossessed. Lastly, 'conscious' bias was evident in Luis Castillo & Kay from Finance - where two "high school" graduates are pontificating on Virginia laws & "educating" working professionals about credit worthiness. The net net - AVOID AT ALL COST, especially if you're an IMMIGRANT, a group they prey on. More

Report | Print

Paloma is awesome. Always willing to help Paloma is awesome. She helped me find the perfect truck and I could not be happier. Definitely will be back to get my next vehicle from here. Paloma is awesome. She helped me find the perfect truck and I could not be happier. Definitely will be back to get my next vehicle from here. More

Report | Print

Excellent fun experience When I decided to buy a car I had two brands one of them Toyota RAV4, and since my brother had two Toyota from Koons I asked him. He was like, Imad yo When I decided to buy a car I had two brands one of them Toyota RAV4, and since my brother had two Toyota from Koons I asked him. He was like, Imad you don’t buy just the car but you buy the customer service,good salesman like Mr. Alaaeldin Salem, and finally the finance Mr. Mawutor Adamaley who both were super helpful, professional, and delivere what they would promised you! I took my brother word and went to Koons and the experience I have had met the expectations I have build based on my brother advice. Thank you Alaa and Mawutor for all your help to let me able drive my car within two hours :) cheers !! More

Report | Print

I would highly recommend Koons, Salem & Mawutor As a buyer when you have good credit, and income you can qualify for an auto loan from any dealership. The person I described above is me. I was auto As a buyer when you have good credit, and income you can qualify for an auto loan from any dealership. The person I described above is me. I was auto shopping by researching prices, contacting dealerships, and obtaining out of the door prices and then comparing and contrasting. My brother in law and sister visited dealerships and informed me of their experiences. Initially I was thinking about purchasing a used car, after speaking to Mr. Salem about the pros and cons of purchasing a used vehicle I decided to go with a brand new car instead. I called Koons Toyota and moments after my call Mr. Salem was sending me messages and responding to all of my questions. The dealership was packed yet he made time to communicate with me which lead to me leaving the comfort of my cozy home and going to the dealership to test drive my dream car. I had two other family members with me and Mr. Salem was so respectful that he would give us time to think about our options privately and he would check in frequently to determine if there was something more he could do. I knew the out the door price of the car before I walked into the dealership. I also researched the fair market price of my purchase and they were almost the same. I came to this dealership 3 times to purchase 3 brand new vehicles and at the time of each visit I walked away with the vehicle of my choice paying the fair market price of the vehicle. Kadir who is no longer there sold me my first two cars and now Salem is my guy. I initially wanted a white car, right before we signed the paper work I wasn't sure about the color any more. Mr. Salem had me test drive the white car once more onto the parking lot and showed me every color of the car that I wanted. I was indecisive between black or white and he shared that black cars collect dust and need high maintance and scratches etc are more visible vs. white cars are more visible at night. I decided to go with the white option. Mr. Salem always took the time to inform me so that I was an informed consumer and I made my own decisions accordingly based on the facts that he shared with me. He was patient and did not rush me in my decision making process. He understood that this was a n important and pricey purchase. He communicated every detail to me in a very respectful, professional tone. I could have purchased my vehicle any where because my finances were not an issue but I chose Koons because of this salesman who greeted me upon entering Koons and said I am Salem with a generous smile and warmth. If there any reviews coming up for promotions I nominate Mr. Salem. He can be a role model for a corporation with how he interacts with his clients. I also highly recommend Mawutor for a promotion too for his professionalism. Mawutor from the finance department was also awesome. He spent almost two hours reviewing our purchase, credit history, made recommendations for extending the warranty, and answered any question I may have. He was courteous, respectful, professional and most importantly he was warm and friendly. Mawutor advised me for the next steps regarding ownership since I was previously misinformed. He was very knowledgeable and it was evident that he was an expert. I look forward to returning so that I can purchase any vehicle I need from Koons. I am sure that there are many outstanding employees. However as of my first encounter I know that Salem and Mawutor will be my guys. I was excited to see a diverse group of professionals in the room and this too made me feel happy about the dynamics of Koons. We arrived at 3:00 pm to make a purchase, t and left around 8:00 pm. Salem and Mawutor waited until closing because that's how long it took for me to complete my research and feel satisfied with my purchase before I was ready to walk out of the door. Thank you for your commitment to customer satisfaction but also for building trusting relationships with your customers Salim & Mawutor!!! I highly recommend Koons, Salem, and Mawutor to anyone that is looking to purchase high quality vehicles from hard working professionals!!! Mr. Koons, please recognize these two gentleman for selling a car, which is their job but going above and beyond by informing me and making me feel good about my purchase. More

Report | Print

Not like going to the DMV at all! We drove 200 miles from NJ to Koons dealership in Vienna VA in pouring rain all the way. Was it worth it? You bet! Dwight Beard, our Sales Rep met us We drove 200 miles from NJ to Koons dealership in Vienna VA in pouring rain all the way. Was it worth it? You bet! Dwight Beard, our Sales Rep met us as we arrived. We had texted back and forth on the trip down given the atrocious driving conditions. Ricky Jacobs, Sales Manager was very hospitable and both were there to help and make the process as smooth as possible. The car, a 2017 Highlander Platinum in the new Toasted Walnut Pearl was gassed up, a FULL tank, and waiting for us. We go there later than expected and it was close to 11PM when we were finished, about 3 hours in total. Could have been faster if we weren't chatter bugs sharing personal stories. When I say friendly, I do mean friendly...:) Mawutor Adamaley is the money man and he knows his stuff. We had a running chat with him as he loaded his impact printer with form after form after form. Now I know why they still make those things..:) Dwight set the GPS for our hotel and we were off. The deal? Great. I bought the Platinum for less than I would have paid for a Limited Hybrid here. The MSRPs on the Limited Hybrid and the gas Platinum are $43,276 vs $44,494. Worth the trip? You better believe it. More

Report | Print

Koons Tysons Toyota Great experience, answered all my questions, given time to make a thoughtful decision by salesperson,Bill Oakes, and two helpful managers, who followe Great experience, answered all my questions, given time to make a thoughtful decision by salesperson,Bill Oakes, and two helpful managers, who followed up with getting the exact model of Prius that I wanted to purchase. Working out the trade-in and paperwork was efficient and easy. Everyone has offered me help with the technology as I try everything out over these next weeks. I was also invited to a dinner/technology night next month. Also, I have had wonderful service appointments with Joe Gonzalez for my previous Prius--I will be going back! More

Report | Print

Great Dealership Good prices, very busy dealership. Buying experience could be speeded up a bit. Great selection and service from everyone involved. Well worth the 60 Good prices, very busy dealership. Buying experience could be speeded up a bit. Great selection and service from everyone involved. Well worth the 600 mile drive to buy there. More

Report | Print

Great Service Great experience at Koons Toyota Tysons Corner. My 3rd vehicle I have purchased from them . Salesperson Cornell Gowdy won't waste your time and get yo Great experience at Koons Toyota Tysons Corner. My 3rd vehicle I have purchased from them . Salesperson Cornell Gowdy won't waste your time and get you back on the road More

Report | Print