Max Johnson | Page 18

Service As usual, my experience with this company is excellent. Chaz and Max are very helpful, call me with updates, vehicle delivered when promised with gre As usual, my experience with this company is excellent. Chaz and Max are very helpful, call me with updates, vehicle delivered when promised with great workmanship. More

Helpful 0

Report | Print

explained bill in detail Had issue with bill and manager called immediately to explain in detail. Very happy that things have been resolved and that customer concerns are made Had issue with bill and manager called immediately to explain in detail. Very happy that things have been resolved and that customer concerns are made a priority. More

Helpful 0

Report | Print

Preventative Maintence on 2002 Bonneville I have used you guys on my service for many years. Max has always done a great job of keeping me informed and explaining the issues and the cost to m I have used you guys on my service for many years. Max has always done a great job of keeping me informed and explaining the issues and the cost to me for the variety service work that you have performed. I will continue use you guys for my future service on my old relic of a Bonneville. More

Helpful 0

Report | Print

Professional and Trustworthy! I have dealt with Max Johnson in the service department for many years. He has always been courteous, professional and trustworthy. I came in recent I have dealt with Max Johnson in the service department for many years. He has always been courteous, professional and trustworthy. I came in recently just for an oil change and he showed me a problem with one of my tires. I am grateful to have a wonderful dealership in Dick Norris Palm Harbor to take my vehicle and will certainly continue to buy future vehicles from them. More

Helpful 0

Report | Print

fast, polite, and caring service I went in for a oil change and also told Max, my service rep, that I was going to drive to Canada in a couple of weeks. He forwarded this to the mecha I went in for a oil change and also told Max, my service rep, that I was going to drive to Canada in a couple of weeks. He forwarded this to the mechanic so I could be assured that all was well to travel. Great service. More

Helpful 0

Report | Print

Quality service. I would like to thank Dick Norris Buick GMC dealership ( Palm harbor Florida ) and all the employees at this dealership for their kind, knowledge I would like to thank Dick Norris Buick GMC dealership ( Palm harbor Florida ) and all the employees at this dealership for their kind, knowledgeable service. A special thank you to service advisor Max Johnson for his time and great effort. A special thank you to Mitsubishi technician Chris Roy for maintaining my 2007 Mitsubishi eclipse GT. Note, my 2007 Mitsubishi eclipse GT always has superior performance. The Dick Norris Buick GMC dealership Palm Harbor is very well coordinated and very clean. I highly recommend this dealership for your Buick and GMC automotive needs. PS the men's restroom at this facility is just as clean or cleaner than the one in my doctors office. I am Very impressed. Thank you. More

Helpful 0

Report | Print

Very good service The personnel is always courteous and the mechanics take good care of my car. It runs well so they must be doing a good job. The personnel is always courteous and the mechanics take good care of my car. It runs well so they must be doing a good job. More

Helpful 0

Report | Print

Fast Fix It may be Spring, but it is already AC time. My wife called me on the way home from work to tell me her AC was blowing warm on her Acadia. Max John It may be Spring, but it is already AC time. My wife called me on the way home from work to tell me her AC was blowing warm on her Acadia. Max Johnson got me right in the next morning to have a look at the problem. Evaporator was bad, but it was out and replaced in <2 hours. Great service on such short notice. Thanks Max and Thanks Norris GMC! More

Helpful 0

Report | Print

The right path I had been driving Japanese cars and most recently a 2009 Honda Pilot for almost 35 years and wanted to drive American. One day on may home I notic I had been driving Japanese cars and most recently a 2009 Honda Pilot for almost 35 years and wanted to drive American. One day on may home I noticed a Jeep Gran Cherokee in the parking lot of Dick Norris so I inquired. It was beyond what I wanted to spend, but after further conversation with John Bruno we found something that he felt might fit. He had taken in a trade and it was a 1 owner 2008 Jepp Grand Cherokee Laredo 4x4. The price was right, the trade was fair and a couple of hours later I was driving home in my Jeep. To this day I get giddy every time I get inside of it, I can't explain it, but I like it. I go back to this dealership for everything, having tried and been very disappointed at Ferman Jeep, Dayton Andrews Jeep, Suncoast Jeep and the other few in the area. Max in the service department is an amazing man, he gets me Jeep parts, they are installed correctly, they even give me a loaner for things as simple as an oil change. Oh, their oil change with a tire rotation is only $39.95. I'm in. They are not the least expensive, but the service is worth paying a little extra for. I compare it to my Verizon cell phone, they aren't the least expensive, but the service is worth it. I have been dealing with Max now for several years, he is nice, thoughtful, knows me and what I want and handles everything with a sincere smile. John Bruno my sales rep always has an honest hello, not the insincere greeting that is too often given Max and the culture at Dick Norris is the right path to be on. I'm lucky to have found them and appreciate all they do for me, you will to. Tell them Steven Hyde sent you, lol. Have a good day and Thank You Dick Norris! More

Helpful 0

Report | Print

Service dept. Positive experience getting an oil change/tire rotation. All the staff was courteous and friendly. My kids loved the ice cream machine in the waiting Positive experience getting an oil change/tire rotation. All the staff was courteous and friendly. My kids loved the ice cream machine in the waiting area. More

Helpful 0

Report | Print