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Max Moreno
Max Moreno at Diamond Chevrolet of San Bernardino
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Max Moreno

Sales Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.1
33 Reviews
4.1

33 Reviews

Write a Review

33 Reviews of Max Moreno

April 30, 2025

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Employee Rating

Service is good however checking out takes too long, waited twenty minutes after the truck was brought up front for the paperwork to come to release it More

by Nancy1234smith
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Diamond Chevrolet of San Bernardino. I'm glad to hear that you found the service to be good, but I understand that the checkout process took longer than expected. We value your input and will work on improving this aspect to ensure a more efficient experience in the future. We hope to see you again soon! Best, Israel Mora (909) 883-8833

April 26, 2025

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Employee Rating

Muy conveniente muy amables cerca de mi casa apoyar a la ciudad dando probecho y para apoyar a la ciudad de san bernardino ,muchas gracias diamond san bernardino More

by TONYR4240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz

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Apr 26, 2025

Diamond Chevrolet of San Bernardino responded

¡Gracias por tu excelente reseña, Tony! Nos alegra saber que encontraste conveniente nuestra ubicación y que nuestro equipo fue amable contigo. En Diamond Chevrolet de San Bernardino, nos esforzamos por servir a nuestra comunidad y ofrecer un gran servicio. ¡Esperamos verte de nuevo pronto! Mejor, Israel Mora (909) 883-8833

April 26, 2025

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Employee Rating

The service advisor was beyond. The staff were so professional and very decent. This place has always have a good reputation More

by Naeledward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz

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Apr 26, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We appreciate your kind words about our service advisor and staff at Diamond Chevrolet of San Bernardino. It's great to hear that you had a positive experience and that our reputation meets your expectations. We look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

April 17, 2025

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Employee Rating

I had excellent friendly service. The waiting room was comfortable. Short waiting time for recall repair. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz

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Apr 18, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Mary! We’re thrilled to hear that you had an excellent experience with friendly service at Diamond Chevrolet of San Bernardino. It's great to know you found our waiting room comfortable and that your recall repair was completed in a timely manner. We appreciate your feedback and look forward to serving you again in the future! Best, Israel Mora (909) 883-8833

April 17, 2025

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Diamond chevrolet always makes time,and space on their busy schedule , To get my truck in to be serviced, and was quick to fix my recall when i received it. I'm a older gentleman and have bought 5 differ More

by Another Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Kubo, Karl Bomar, Duc Nguyen, Jeramie Diaz , Mrs.Paula Garcia is always a true blessing, when behind the counter.

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Apr 18, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We appreciate your loyalty to Diamond Chevrolet of San Bernardino over the years and are delighted to hear that we’ve consistently met your service needs. It’s our priority to ensure our customers, like you, have a smooth experience with service and recalls. We look forward to seeing you again for your next vehicle needs! Best, Israel Mora (909) 883-8833

April 17, 2025

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Employee Rating

Very bad service from advisor and manager team. I took my truck because was leaking water they charge 1,200.00 dollar and my car still leaking saying that they change some water hoses but I don't s More

by JULIOGAMARRO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeramie Diaz

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Apr 19, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Julio. I understand your frustration regarding the ongoing issue with your truck and the communication you received from our team at Diamond Chevrolet of San Bernardino. I appreciate your feedback and take your concerns seriously. Please reach out to me directly so I can discuss this with you further. Your satisfaction is important to us. Best, Israel Mora (909) 883-8833

April 17, 2025

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Employee Rating

After arrived for pick up made me wait 35 min nobody in front descktohelp me More

by cortezjhovany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeramie Diaz

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Apr 19, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand that waiting 35 minutes without assistance is frustrating, and I appreciate you bringing this to our attention. Please feel free to contact me directly at your convenience so I discuss this with you further and learn more about your experience. Your experience is important to us, and we strive to ensure every customer receives prompt support. Best, Israel Mora (909) 883-8833

April 16, 2025

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Employee Rating

Very good service, a very attentive team and convenient close to home. Definitely I will take my vehicle there again More

by BAMILLAN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your amazing feedback! We're thrilled to hear that you had a great experience with our attentive team at Diamond Chevrolet of San Bernardino. We appreciate your support and look forward to assisting you with your vehicle again in the future! Best, Israel Mora (909) 883-8833

April 11, 2025

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Employee Rating

Customer Service was Great they were very helpful. Made my visit easy and took care of my issue. More

by JOE_ANABELIVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz

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Apr 12, 2025

Diamond Chevrolet of San Bernardino responded

Thank you, Joe, for your kind words! We're thrilled to hear that our team at Diamond Chevrolet of San Bernardino provided you with great customer service and helped make your visit easy. We truly appreciate your feedback and look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

April 10, 2025

Dealership Rating
Employee Rating

Mui buenas personas I la muchacha mecanica mui buena quiero que la siguiente cambio de aseite ella lo aga a mi carro More

by Rojas.ranulfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz

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Apr 10, 2025

Diamond Chevrolet of San Bernardino responded

¡Muchas gracias por tu reseña! Nos alegra saber que tuviste una buena experiencia con nuestro equipo en Diamond Chevrolet of San Bernardino. Nos aseguraremos de que la chica mecánica que mencionas esté al tanto de tu próximo cambio de aceite. ¡Esperamos verte de nuevo pronto! Saludos cordiales, Israel Mora (909) 883-8833

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