Max Moyer | Page 22

Fantastic Team This is my 4th vehicle purchased from BMW of Silver Spring and my first with Max. This dealership is Tops.... I don't think I would want to go anywhe This is my 4th vehicle purchased from BMW of Silver Spring and my first with Max. This dealership is Tops.... I don't think I would want to go anywhere else. They are reasonably priced and will definitely work with you. Max and Eric worked with me to help transition into an Plug-in Vehicle for my first time. They were great! I had a couple odd request that they moved on without delay. The process was smooth and easy. Thanks guys! When the time arrives I will be back! More

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Good car buying experience! Max is a fellow car guy. He's not just a salesman but someone who is passionate about cars just like me. I'm an out of state buyer and we worked thr Max is a fellow car guy. He's not just a salesman but someone who is passionate about cars just like me. I'm an out of state buyer and we worked through a lot of details and some haggling by email and a few phone calls. Everything went smoothly. The dealership had some trouble figuring out how out of state trade in, tax, title etc goes, but they figured that out in due time and everything worked out great. More

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The way car buying should be Max was amazing. As an out of state buyer I was worried about all the details, but Max made sure that everything was taken care of. It truly was the b Max was amazing. As an out of state buyer I was worried about all the details, but Max made sure that everything was taken care of. It truly was the best car buying experience. More

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Excellent experience leasing a new BMW X3 We really enjoyed our car shopping experience in middle December 2017 with Max. Despite some inclement weather, we were able to take a few test driv We really enjoyed our car shopping experience in middle December 2017 with Max. Despite some inclement weather, we were able to take a few test drive, explore options, and then take some low-pressure time to consider our preferences before making a decision within that next week. Max was very responsive via email and phone to various questions and for moving the process along efficiently. Once we had decided, Max moved fast to make sure we could get the vehicle we wanted and take delivery the next weekend morning we were available. We really appreciated his assistance, attention to detail, and to make sure we were comfortable throughout the leasing process. More

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"A Paradigm Shift in the Automotive Buying Experience" Max has to be the most enjoyable automotive sales consultant that I have ever dealt with and believe me, I have bought my share of cars. Max embodies Max has to be the most enjoyable automotive sales consultant that I have ever dealt with and believe me, I have bought my share of cars. Max embodies the shift in paradigm from transactional to customer centric. This is just who Max is. He navigates the complexities of accessing his customers needs without coming across canned or rehearsed. This prospect can be treacherous if not executed correctly. He is an outstanding listener and utilizes the information to help his customers arrive at the right selection in model, feature set and price. He creates an engaging digital experience while building and managing trust and customer expectations. How do I know this, because I purchased two BMWs from him in less than five months and I am currently interested in a 2018 5 Series. Ultimately, Max has left such a positive impression on me and my Family that we could not entertain purchasing another BMW from anyone else regardless of price or inventory. Max is extremely professional and courteous. He is also articulate and is a subject matter expert. More

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Phenominal buying experience. My car buying experience with Max Moyer was wonderful. I was shopping to replace my 2012 528i it was a want not a need. Max understood my intentions My car buying experience with Max Moyer was wonderful. I was shopping to replace my 2012 528i it was a want not a need. Max understood my intentions and did not pressure me. I sent him my list of must haves on the vehicle and informed him that if we could not find what I was looking for I would keep my '12 528i. Max not only found all the things I was looking for in a replacement vehicle, but he found the interior and exterior color combination that was want on my list. Max worked with me through 38 emails and over a dozen phone calls with no pressure. He kept me informed about delivery status and I was able to track the vehicle from plant to dealership. This was the third BMW we bought from BMW of Silver Springs and the level of professionalism and customer care was phenomenal. Thank you Max. I also must give a tremendous thank you to Andrew Lippincott. Andrew has work on all our financing paperwork. He takes the time to understand what you need for additional coverage and does not try to up-sale unnecessary services. I was able to contact Andrew prior to picking up my vehicle to discuss what I needed for coverage and the payment area I was looking to be in, he provided estimates with various coverage options which assisted in my buying decision and budgeting. Great teamwork. More

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Bulls Eye The typical car buying experience makes just about everyone that has ever lived groan. You get badgered, if they don't have what you want they will so The typical car buying experience makes just about everyone that has ever lived groan. You get badgered, if they don't have what you want they will somehow try to shoehorn you into something they do have on the lot. I'm sure just reading this makes you queasy. While browsing online I found something that fit most of my criteria, and came to visit Max. We drove, it and while at first I thought I was OK with the colors, in the end I had to turn him down. This is where the experience takes a turn and why I will always come back and send my friends. He said that was fine and that he wanted me to be happy with my purchase. They didn't have what met my needs. Two weeks later he sent my something that fit what I wanted and more. If you are in the market, get to BMW of Silverspring and ask for Max. More

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Easy, Quick, and Professional! Max Moyer had the vehicle I was interested in ready to go when I got there. He was very knowledgeable and answered all my questions, but I never felt Max Moyer had the vehicle I was interested in ready to go when I got there. He was very knowledgeable and answered all my questions, but I never felt pressured or rushed. The test drive was a great experience and Max made it fun. We got back to the dealership, went over all options, and I was allowed to make my decision in an easy, comfortable environment. Chap Banda was my BMW "Genius" and showed me all the features in the car and was very patient and polite and knowledgeable. Andrew Lippincott guided me through the paperwork and had me out of there very quickly and painlessly. Overall, it was a great experience and I would absolutely buy another vehicle here, something I usually dread...Keep up the great work and thanks again! More

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Max Moyer was wonderful expeditting my lease experience Max Moyer was my sales representative. He was knowledgeable, helpful and thorough. I appreciated his understanding of the customers needs, particularl Max Moyer was my sales representative. He was knowledgeable, helpful and thorough. I appreciated his understanding of the customers needs, particularly what was important to me. When I challenge came up he handled it quickly and effectively. More

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Best Car Buying Experience Ever! I just finished the best car buying experience. Ever! I won't get into all the negative details of my previous BMW experience, but I will say that it I just finished the best car buying experience. Ever! I won't get into all the negative details of my previous BMW experience, but I will say that it got escalated to BMW corporate, and they were the ones who recommended BMW of Silver Spring to help me find my new car. I was so fortunate to be connected with Max Moyer. To say he (and his sales style) were a breath of fresh air doesn't do justice to breaths of fresh air. The minute I walked into the dealership, Max was at the door waiting to greet me at our scheduled meeting time. He knew I was initially interested in a few different models, and to my amazement, he had all the cars pulled out front and lined up for me to look at so that we could narrow down choices. It took a few hours for me to find the car I wanted, and in addition to his amazing patience, Max never once applied the pressure I have felt at traditional dealerships. Over the next few days we negotiated via email (yes, I said email) and when he offered to drive the car to my office so that I could have one more look at the car I was most interested in, I knew then and there I would be buying the car AND I would be buying it from Max. We did so many things via email and scans that when I walked in last night to finalize and take home the car, EVERYTHING was ready for me. Even the often dreaded visit to the finance person to complete that paperwork was an absolute joy. Bottom line: Max Moyer is the face of the way car buying/leasing should be and will be in the future. If you are even remotely interested in a BMW in the DC area, please take a moment to find Max and the great team at BMW of Silver Spring. More

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