Max Nazareno

The service was terrible. I'm still having the same issue from when I turned my car in. It's been over a year if not longer still dealing with this same issue. Will never bu I'm still having the same issue from when I turned my car in. It's been over a year if not longer still dealing with this same issue. Will never buy a kia again. More

by Jgamboa47 Verified Customer Verified Customer

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Fast, professional and caring service department. They fixed my issue and provided me a mode of transportation in the mean time, which was clutch! Findlay Kia definitely supports the product they sel They fixed my issue and provided me a mode of transportation in the mean time, which was clutch! Findlay Kia definitely supports the product they sell. Will definitely be going to this location for servicing my Kia. More

by ISONALLY Verified Customer Verified Customer

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Max was cool, made sure to gather all my information and gave an estimation on time, I appreciate the service gave an estimation on time, I appreciate the service More

by KIADRIVER1326 Verified Customer Verified Customer

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It was a pleasure working with my auto advisor and Findlay Kia. Having the option to connect through auto.live was great. I also appreciate that they took a video of my vehicle before they took it int Findlay Kia. Having the option to connect through auto.live was great. I also appreciate that they took a video of my vehicle before they took it into their hands that just gave me the indication that they would do everything that they could to protect my vehicle and give it back to me in the same condition, if not better, it was in when I dropped it off. More

by JOB1535 Verified Customer Verified Customer

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Very pleasant Max was very knowledgeable. The service to my car was very exceptional. It was done in a timely manner with that. I'm excited to say I was very happy with the loaner car that wa The service to my car was very exceptional. It was done in a timely manner with that. I'm excited to say I was very happy with the loaner car that was given to me for use while my car was worked on More

by Portern1969 Verified Customer Verified Customer

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From the beginning, I called the dealership at 11:45 when my battery died on the side of the road. Amanda said she had an appointment at noon. I told her I still had to drop my parents at home and might be a my battery died on the side of the road. Amanda said she had an appointment at noon. I told her I still had to drop my parents at home and might be a little late. She said that wouldn't be a problem. Max met me at the service center, explained what they would do and sent me the Uber code right to my phone. Throughout the day he checked in with me and kept me updated. What started as a stressful day ended very easily thanks to Max! More

by Pkaretny Verified Customer Verified Customer

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Our service person , Max was very friendly, professional, and went out of his way to help us resolve the repairs needed on my car. and went out of his way to help us resolve the repairs needed on my car. More

by YTERR Verified Customer Verified Customer

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Amazing customer service! Very clear and quick with helping out. Really appreciated everything! We will back back soon! Very clear and quick with helping out. Really appreciated everything! We will back back soon! More

by alexisgarcia2001 Verified Customer Verified Customer

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Went in to diagnose a defective side window which constantly clicking sound. Picked the car up after hours so didn't get info as what would happen next. Waited and Called service dept twice after 2 constantly clicking sound. Picked the car up after hours so didn't get info as what would happen next. Waited and Called service dept twice after 2 weeks and was told I would be called each time. Never received a call or any info on status Or instruction on what to do next. Was considering purchasing the lease but now hesitant because of how this is being handled. More

by Tbone13872 Verified Customer Verified Customer

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Joseph, Max, and Jonathan were all very friendly and helpful. I appreciate the parts discount, complimentary carwash, and the Uber voucher. However, I would have appreciated a 2nd voucher back to the de helpful. I appreciate the parts discount, complimentary carwash, and the Uber voucher. However, I would have appreciated a 2nd voucher back to the dealership in any future appointments i'll have . More

by Vincent A Verified Customer Verified Customer

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