Maximilian (Max) Hernandez
Maximilian (Max) Hernandez at Longo Toyota

Maximilian (Max) Hernandez | Page 3

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me
4.9
60 Reviews

Soccer keeps me moving, working on cars keeps me busy, and learning something new along the way keeps life interesting.

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

Specialties & Trainings

Associates Degree in Arts, General Technician

4.9

60 Reviews

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60 Reviews of Maximilian (Max) Hernandez

April 21, 2025

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Employee Rating

Always a pleasure getting my car maintenance at Longo. Max was very helpful and thorough, explaining what my car needed and providing options. The estimation of wait time are accurate. More

by Elisa Cardenas
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2025

Longo Toyota responded

Always great to hear when visits go smoothly. Glad Max was helpful and clear in explaining everything, and that the wait time matched expectations. We’ll be here whenever your car needs us again. Team Longo

April 14, 2025

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Longo Toyota is a great dealership, my immediate family only uses this dealership because they are so customer friendly. More

by BruceBoratto
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Recommend Dealer
Yes
Apr 14, 2025

Longo Toyota responded

We are overjoyed to hear that Longo Toyota has provided excellent customer service to your family. Your feedback is incredibly valuable to us. Longo Toyota

March 13, 2025

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Excellent service and pleasant place. Easy to understand all the charges and adviser provide excellent services More

by yinglo
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Recommend Dealer
Yes
Mar 13, 2025

Longo Toyota responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our service and the pleasant experience you had with us. It’s great to hear that you found our pricing transparent and that our advisors provided excellent support. Team Longo

February 04, 2025

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Very clean very prompt and satisfying on the service a person gets , I my wife was very happy with her new car and I was very satisfied with the service department as we’ll . More

by Martin barajas
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Recommend Dealer
Yes
Feb 05, 2025

Longo Toyota responded

Thank you for bringing your vehicle in for service and sharing your positive experience with us! We’re so glad to hear that both you and your wife were happy with the cleanliness, promptness, and overall satisfaction of our service. It’s wonderful to know that your wife is enjoying her new car, and that you were pleased with the service department as well. Team Longo

February 03, 2025

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Made an appointment, got there and was taken care immediately by Max who explained everything and gave me an ETA that was accurate. Received a call about getting my air filter replaced which I did. V More

by rosahz1
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Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Longo Toyota responded

Thank you for sharing your experience! We’re so glad to hear that Max took such great care of you and provided clear communication with an accurate ETA. It’s also great to know that the air filter replacement was handled seamlessly. We truly appreciate your feedback and are thrilled to hear you’re satisfied with the service. Longo Toyota

December 30, 2024

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On our last service visit on December 26th for our 2011 Highlander a service list was sent with our son , we did not ask for brake inspection and tire rotation . we are disabled seniors that needed the a More

by alohakamimura
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Ayala

Dec 31, 2024

Longo Toyota responded

We know this matter important to you, which makes it even more important to us @ Longo Toyota. Our Service Manager, Rob McGuire tried reaching you today Dec 31, 2024 but was unsuccessful. He did leave his contact information on your voice mail. Please note our Service Dept will be closed on Jan 1, 2025 for New Years Day. We look forward to hearing back from you.

December 28, 2024

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Great sevice, honest feedback and recommendations you can track with a dealer record and competitive pricing, get the price and take the time to compare if there is any doubt and you’ll see. More

by abesaint876
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Longo Toyota responded

Thank you for your wonderful feedback! We appreciate you recognizing our honest recommendations, competitive pricing, and transparency. We always aim to provide our customers with the best service, and we're glad it made a positive impact. If you have any questions or need further assistance, feel free to reach out. We're here to help! Happy New Year and please hurry back - Team Longo

December 15, 2024

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Max was amazing and provided excellent service for my recent visit. Thank you Max! Keep up the great work! More

by melissamui
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Recommend Dealer
Yes
Dec 16, 2024

Longo Toyota responded

Thank you for sharing your positive experience! We’re so glad to hear that Max provided excellent service during your recent visit. We’ll be sure to pass along your kind words to him. Keep up the great work, Max! Happy Holidays - Longo Toyota

December 08, 2024

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Great staff! They are very professional here and care about their customers! They took care of my truck for a recall and everything was done correctly! More

by jlobos23
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Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala, Mandi Davis

Dec 09, 2024

Longo Toyota responded

Thank you so much for your fantastic review! We're so happy to hear that you had a positive experience with our team and that your truck’s recall was handled smoothly. At Longo Toyota, we take pride in providing professional service and ensuring our customers feel well cared for. If you need anything else in the future, don’t hesitate to reach out – we're always here to help!

December 05, 2024

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Service Asst manager was efficient, he answered all questions patiently. Car was finished in timely manner. More

by J.B.
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Recommend Dealer
Yes
Dec 05, 2024

Longo Toyota responded

Thank you for entrusting Max with your auto care needs. We appreciate your trust and look forward to serving you - Longo Toyota

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