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Maximilian (Max) Hernandez

Overview Reviews (55) Inventory (648)

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Maximilian (Max) Hernandez

Maximilian (Max) Hernandez | Page 4

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

I enjoy working and servicing vehicles. I've obtained all my credentials for a Certified Technicians for Lexus. On my downtime, I enjoy playing guitar & piano along with being a Hot Wheel collector

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4.9

55 Reviews

I enjoy working and servicing vehicles. I've obtained all my credentials for a Certified Technicians for Lexus. On my downtime, I enjoy playing guitar & piano along with being a Hot Wheel collector

Overview Reviews (55) Inventory (648)

Dealership Experience

5 yrs, 7 mos

Industry Experience

5 yrs, 7 mos

Specialties & Trainings

Associates Degree in Arts, General Technician

4.9

55 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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55 Reviews of Maximilian (Max) Hernandez

September 09, 2024

Dealership Rating

Employee Rating

Thanks Longo Toyota en especial Max very professional thank you so much I like the services thank you so much I like the services More

by Sobeydatello

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 09, 2024 -

Longo Toyota responded

Thank you for choosing Longo Toyota for your service needs. We truly appreciate your business and the opportunity to assist you. A special thanks for your kind words about Max and the service team. We’re delighted to hear that you had a positive experience and found our service to be professional and satisfactory.

August 30, 2024

Dealership Rating

Employee Rating

Max in part department is very helpful and courteous in ordering the part and keeping me inform promptly when it arrived. Thanks you very much. Max ordering the part and keeping me inform promptly when it arrived. Thanks you very much. Max More

by Viras

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2024 -

Longo Toyota responded

Thank you for visiting our service center. We’re pleased to hear that Max from our service department provided you with such helpful and courteous service. His efforts to keep you promptly informed about your part's arrival are greatly appreciated. Hurry back - Team Longo Toyota

August 11, 2024

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Employee Rating

Service was pretty fast. We were not even at the dealer for more than an hour. We were not even at the dealer for more than an hour. More

by sheila_012568

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 12, 2024 -

Longo Toyota responded

Thank you for visiting our dealership and delighted knowing your time spent was short and satisfying.

July 03, 2024

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Employee Rating

Good service, I recommended to Mark Hernandez as maintained service requests.when we need for it maintained service requests.when we need for it More

by Thutan66

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 03, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota service center and happy the team took great care of you. Have a Happy 4th of July and hurry back

June 26, 2024

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Employee Rating

It has timely processing, but has delayed more th 30 minutes finish work .other then that everything is o.k. minutes finish work .other then that everything is o.k. More

by alany@sblglobal.net

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 26, 2024 -

Longo Toyota responded

Thank you for your viewpoint (time) and helping us be a better ran dealership today and for the future | success of Longo Toyota.

June 21, 2024

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Employee Rating

Max Hernandez was excellent as my service advisor. He had great communication and was very knowledgeable of my trucks service needs. I'd highly recommend him. He had great communication and was very knowledgeable of my trucks service needs. I'd highly recommend him. More

by Chief_michael

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 21, 2024 -

Longo Toyota responded

Happy Friday and thank you for this shout out on DealerRater - Have a wonderful weekend, stay cool (it's going to be hot in CALI) and hurry back - Team Longo

June 13, 2024

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Employee Rating

Service reps are fast and friendly. Scheduled service 2 weeks in advance but on the day of service they didn't have one of the parts in stock so another appointment was required. Scheduled service 2 weeks in advance but on the day of service they didn't have one of the parts in stock so another appointment was required. More

by michael.ece

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 14, 2024 -

Longo Toyota responded

We know this matters important to you which makes it even more important to us @ Longo Toyota. Our Service Manager Jesus Chacara would like to speak with you and at your convenience. He can be reached @ D: 626.567.0508 or E: jesus.chacara@longotoyota.com - We look forward to hearing back from you

June 04, 2024

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Employee Rating

Everything was quick and efficient. I was notified early on the finished maintenance of my car, and pick-up was easy. I was notified early on the finished maintenance of my car, and pick-up was easy. More

by A

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 04, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and please hurry back

April 27, 2024

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Employee Rating

Longo Toyota has an excellent service department. Their service appointment process is very prompt and efficient and their advisors are really knowledgeable. I’m always very happy with my visits ther Their service appointment process is very prompt and efficient and their advisors are really knowledgeable. I’m always very happy with my visits there. More

by Collins.22

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2024 -

Longo Toyota responded

Thank you for your feed back on DealerRater, Collins. It's our pleasure to serve you, hurry back - Team Longo

April 26, 2024

Dealership Rating

Employee Rating

Clean, accurate as it should be if talking about the real Toyota Dealership and overall. Toyota Dealership and overall. More

by Demitry

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Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2024 -

Longo Toyota responded

Thank you for your feedback on DealerReater, we're honored to serve you - Team Longo

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