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Maximilian (Max) Hernandez

Overview Reviews (57)

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Maximilian (Max) Hernandez

Maximilian (Max) Hernandez | Page 4

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

I enjoy working and servicing vehicles. I've obtained all my credentials for a Certified Technicians for Lexus. On my downtime, I enjoy playing guitar & piano along with being a Hot Wheel collector

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4.9

57 Reviews

I enjoy working and servicing vehicles. I've obtained all my credentials for a Certified Technicians for Lexus. On my downtime, I enjoy playing guitar & piano along with being a Hot Wheel collector

Overview Reviews (57)

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Specialties & Trainings

Associates Degree in Arts, General Technician

4.9

57 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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57 Reviews of Maximilian (Max) Hernandez

October 14, 2024

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Employee Rating

Great customer service from Max! Prompt oils change & even a carwash…much appreciated. Highly recommended A+++ Prompt oils change & even a carwash…much appreciated. Highly recommended A+++ More

by marscrime

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Avino

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Oct 14, 2024 -

Longo Toyota responded

Thank you for your kind feedback! We’re glad to hear that Max provided you with excellent customer service during your oil change. It's great to know you appreciated the prompt service and the car wash—we always aim to go the extra mile for our customers. Team Longo

September 18, 2024

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They didn’t take too long fixing my car. I am satisfied with their service. I am satisfied with their service. More

by Itzel

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Alex Ayala

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Sep 18, 2024 -

Longo Toyota responded

Thank you Itzel, for taking time out of your day to post online about your service visit @ Longo Toyota. We're humbled!

September 09, 2024

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Thanks Longo Toyota en especial Max very professional thank you so much I like the services thank you so much I like the services More

by Sobeydatello

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Recommend Dealer

Yes

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Sep 09, 2024 -

Longo Toyota responded

Thank you for choosing Longo Toyota for your service needs. We truly appreciate your business and the opportunity to assist you. A special thanks for your kind words about Max and the service team. We’re delighted to hear that you had a positive experience and found our service to be professional and satisfactory.

August 30, 2024

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Max in part department is very helpful and courteous in ordering the part and keeping me inform promptly when it arrived. Thanks you very much. Max ordering the part and keeping me inform promptly when it arrived. Thanks you very much. Max More

by Viras

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Workmanship

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Recommend Dealer

Yes

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Sep 03, 2024 -

Longo Toyota responded

Thank you for visiting our service center. We’re pleased to hear that Max from our service department provided you with such helpful and courteous service. His efforts to keep you promptly informed about your part's arrival are greatly appreciated. Hurry back - Team Longo Toyota

August 11, 2024

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Service was pretty fast. We were not even at the dealer for more than an hour. We were not even at the dealer for more than an hour. More

by sheila_012568

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 12, 2024 -

Longo Toyota responded

Thank you for visiting our dealership and delighted knowing your time spent was short and satisfying.

July 03, 2024

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Good service, I recommended to Mark Hernandez as maintained service requests.when we need for it maintained service requests.when we need for it More

by Thutan66

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Recommend Dealer

Yes

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Jul 03, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota service center and happy the team took great care of you. Have a Happy 4th of July and hurry back

June 26, 2024

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It has timely processing, but has delayed more th 30 minutes finish work .other then that everything is o.k. minutes finish work .other then that everything is o.k. More

by alany@sblglobal.net

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Recommend Dealer

Yes

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Jun 26, 2024 -

Longo Toyota responded

Thank you for your viewpoint (time) and helping us be a better ran dealership today and for the future | success of Longo Toyota.

June 21, 2024

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Max Hernandez was excellent as my service advisor. He had great communication and was very knowledgeable of my trucks service needs. I'd highly recommend him. He had great communication and was very knowledgeable of my trucks service needs. I'd highly recommend him. More

by Chief_michael

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Recommend Dealer

Yes

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Jun 21, 2024 -

Longo Toyota responded

Happy Friday and thank you for this shout out on DealerRater - Have a wonderful weekend, stay cool (it's going to be hot in CALI) and hurry back - Team Longo

June 13, 2024

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Service reps are fast and friendly. Scheduled service 2 weeks in advance but on the day of service they didn't have one of the parts in stock so another appointment was required. Scheduled service 2 weeks in advance but on the day of service they didn't have one of the parts in stock so another appointment was required. More

by michael.ece

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Service Time

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Recommend Dealer

Yes

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Jun 14, 2024 -

Longo Toyota responded

We know this matters important to you which makes it even more important to us @ Longo Toyota. Our Service Manager Jesus Chacara would like to speak with you and at your convenience. He can be reached @ D: 626.567.0508 or E: jesus.chacara@longotoyota.com - We look forward to hearing back from you

June 04, 2024

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Everything was quick and efficient. I was notified early on the finished maintenance of my car, and pick-up was easy. I was notified early on the finished maintenance of my car, and pick-up was easy. More

by A

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Service Time

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Recommend Dealer

Yes

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Jun 04, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and please hurry back