Maxine .
Maxine . at Gullo Toyota of Conroe

Maxine .

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
222 Reviews
4.6

222 Reviews

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222 Reviews of Maxine .

October 17, 2026

Dealership Rating
Employee Rating

The wait for an oil change was a little long but professional service was good More

by suzwarz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips , omar

Oct 17, 2026

Gullo Toyota of Conroe responded

Our service team appreciates the opportunity to care for your Toyota RAV4. We apologize for the longer than expected wait during your oil change and thank you for bearing with us. Knowing you found our service professional is rewarding. Grant Gullo grantgullo@gullo.net General Manager

October 16, 2026

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Employee Rating

went fast and easy. ..wel done. only issue I saw was that sales had not updated the system to show all the warranty and service perks tied to the vehicle purchse, but g More

by mescan213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Oct 16, 2026

Gullo Toyota of Conroe responded

Knowing the service on your Toyota Tundra was fast and effortless is rewarding. Our team is pleased we could promptly update the warranty and service perks tied to your purchase. Your five-star rating and thoughtful feedback are greatly appreciated. Grant Gullo grantgullo@gullo.net General Manager

October 07, 2026

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Employee Rating

Constantly have to review my bill for accuracy and incorrect/extra charges at checkout. Good service advisor come and go quickly. More

by Travisandjamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips

Oct 10, 2026

Gullo Toyota of Conroe responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly. Thank you again for your input, and we hope to hear from you soon. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

October 03, 2026

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Employee Rating

Had 11:00 appt. for oil change, I got there and checked in at 10:50. They completed my oil change at 1:40. Very disappointed because I missed a 1:00 lunch with my Br More

by janetrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips

Oct 08, 2026

Gullo Toyota of Conroe responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

September 28, 2026

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Professionals from beginning to end. The greeters were well prepared and ready to receive my vehicle. Service Advisor Josh was friendly, knowledgeable and courteous. The service team wa More

by quakeduong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Gullo Toyota of Conroe responded

We’re glad you felt welcomed and supported throughout the service of your Toyota Tundra. Your recognition of our service department’s thorough work and of management’s prompt attention to your concerns means a lot to our team. Grant Gullo grantgullo@gullo.net General Manager

September 26, 2026

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Employee Rating

Service was very professional, but wait time seemed to long plus only one cashier other wise ok More

by ROGERPOUNCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Sep 29, 2026

Gullo Toyota of Conroe responded

Thanks for sharing about your experience with Gullo Toyota of Conroe. We appreciate your business and hope to see you again soon! Grant Gullo grantgullo@gullo.net General Manager

September 26, 2026

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Employee Rating

Check in was easy, quick and convenient and getting a loaner car was a huge bonus! However, I did not feel that the service technicians were listening or understanding my concerns. I was able to speak wi More

by busymomx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Gullo Toyota of Conroe responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gullo Toyota of Conroe! Grant Gullo grantgullo@gullo.net General Manager

September 25, 2026

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Employee Rating

Service was very quick and professional, Matt our service coordinator was excellent and friendly. There were no hassles at all. Highly recommend Gullo Toyota to anyone. More

by julhaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Sep 25, 2026

Gullo Toyota of Conroe responded

Knowing that our efficient, expert service on your Toyota Sienna met your expectations is rewarding. We’re glad our service coordinator could assist you with such a welcoming approach and make the process hassle-free. Hearing your recommendation means a lot to our service team. Grant Gullo grantgullo@gullo.net General Manager

September 24, 2026

Dealership Rating
Employee Rating

Reason for battery not working after sitting for 2 days was not addressed. The 2024 Corolla is on its second dying battery. Complimentary car wash didn’t happen. More

by SCHULZELAWVERANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips

Oct 01, 2026

Gullo Toyota of Conroe responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

September 20, 2026

Dealership Rating
Employee Rating

The service took much longer than expected. An oil change and tire rotation took 2 hours and 15 minutes. I asked about replacing the engine air filter but was told it had been changed during m More

by monicatosca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips

Oct 02, 2026

Gullo Toyota of Conroe responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

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