Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
215 Reviews
4.6

215 Reviews

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215 Reviews of Shane Phillips

September 17, 2026

Dealership Rating
Employee Rating

It was already a beautiful , nice sunny day when I visited this location. I received an oil change and was very satisfied. More

by bernadettewilliams7777
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

September 17, 2026

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I use gullo for two cars. Pricing is fair, Waiting room is nice and well stocked. Great place. And shuttle is available. More

by KENWCROW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Sep 17, 2026

Gullo Toyota of Conroe responded

We’re glad you find our pricing fair, waiting room comfortable, and shuttle convenient when servicing your Lexus LS 430. Hearing that you trust us with multiple vehicles means a lot to our team. Grant Gullo grantgullo@gullo.net General Manager

September 13, 2026

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Customer service was very good and Diego did explain inspection report in depth. I will go again for service at this location More

by jiten80
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Sep 13, 2026

Gullo Toyota of Conroe responded

Your note about our detailed inspection report explanation reflects how our service team aims to keep you fully informed. Knowing that our customer service met your expectations means a lot to us, and we look forward to supporting your Toyota Sienna at your next visit. Grant Gullo grantgullo@gullo.net General Manager

September 11, 2026

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I asked for a car washed last time and they didn’t washed I don’t tell anybody because I was in a hurry More

by lznjess
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Maxine .

Sep 14, 2026

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about your experience with our Service Department regarding the car wash. Please contact me at your convenience. I look forward to hearing from you! Best, Paula Box Customer Relations Manager 936-442-4318

September 10, 2026

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Employee Rating

If the technician changes the sittings on someone’s vehicle they should put Everything back they found it. When you have your lights set to common automatically when it gets dark it is VERY frustrating More

by LEEGALEN5
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Sep 13, 2026

Gullo Toyota of Conroe responded

Hello, Thank you for bringing this to our attention. Your feedback is very important to us. Can you please contact me at your earliest convenience? I appreciate your time. Sincerely Maxine Matamoros 936-442-4319,

September 05, 2026

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Employee Rating

Josh is always great to work with. Needed a reliable used car this time and he helped us find a good fit for us. More

by TRACYMCKEE22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box , Josh Horner was our salesman

Sep 05, 2026

Gullo Toyota of Conroe responded

We’re glad we could help you purchase a reliable used Toyota Camry that fits your needs. Knowing our associate’s assistance helped you find the right fit means a lot to our team. Grant Gullo grantgullo@gullo.net General Manager

September 03, 2026

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They tried to sell me air filters and cabin filters after I had just replaced them 4 days prior.I will never buy another truck or use your service again.Not trustworthy More

by rodneyreg3
Service Price Transparency
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Recommend Dealer
No
Sep 07, 2026

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about your visit to our Service Department regarding the suggested maintenance for your vehicle. Please contact me at your convenience. I look forward to hearing from you! Best, Paula Box Customer Relations Manager 936-442-4318

September 02, 2026

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Employee Rating

Waited for 2 1/2 WITH an appointment. They could have told me it was going to be 2 1/2 hours and that wasn’t even with my inspection. I told him to just take my truck off. Never had this More

by DANIELBAZAN2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Maxine .

Sep 05, 2026

Gullo Toyota of Conroe responded

Hello, I'm sorry that you were disappointed by your recent experience at our dealership. We want to provide every customer with excellent service and would like to discuss your recent appointment with our Service Department and the wait time you encountered. Please reach out to me so I can discuss this with you further. Thank you, Paula Box Customer Relations Manager 936-442-4318

September 02, 2026

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Employee Rating

Great service . Clean waiting room.clean bathrooms good support team ai was confession but that the way it is More

by densonalex4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Paula Box

Sep 02, 2026

Gullo Toyota of Conroe responded

Thank you for recognizing our clean facilities and support team. We appreciate your feedback at Gullo Toyota of Conroe.

August 28, 2026

Dealership Rating
Employee Rating

The service was good what was very expensive were the parts and the labor did not offer me an extra service or any promotion or some coupon or something to not pay so much More

by familysanchezramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine ., Andy Ritter

Aug 31, 2026

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to learn more about your experience with our Parts and Service Department regarding our pricing and the level of customer care you encountered. Please contact me at your convenience. I look forward to hearing from you! Best, Paula Box Customer Relations Manager 936-442-4318

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