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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
180 Reviews
4.6

180 Reviews

Write a Review

180 Reviews of Shane Phillips

July 15, 2026

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Employee Rating

Everyone was pleasant and knowledgeable. I was happy to have a loaner car. Thank you More

by RANDALEE
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jul 15, 2026

Gullo Toyota of Conroe responded

Delighted to hear our team was pleasant and knowledgeable and that the loaner car made your visit easier. We appreciate you trusting us with your Toyota Corolla service and look forward to welcoming you again. Grant Gullo grantgullo@gullo.net General Manager

July 13, 2026

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Employee Rating

The service department was effective and efficient with the time. My wait time was minimal. More

by COLIN.MORRISON2020
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jul 13, 2026

Gullo Toyota of Conroe responded

Thank you for recognizing the efficiency of our service department. We appreciate your feedback at Gullo Toyota of Conroe.

July 10, 2026

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Great service and very friendly people. I don’t like arbitrarily having to add comment to my review. More

by louhern96
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jul 10, 2026

Gullo Toyota of Conroe responded

Thank you for recognizing our team's service at Gullo Toyota of Conroe. We appreciate your feedback on the review process. Your input helps us understand customer preferences better.

July 09, 2026

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Professional, courteous, informative. Always busy but get customers in and out as quickly as possible while maintaining the quality level of service. More

by tinan.Houston
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Gullo Toyota of Conroe responded

Thank you for recognizing our informative and courteous service on your Toyota RAV4. We know how important it is to be efficient without sacrificing quality, even when we’re busy. Shane and the team appreciate your kind feedback. Grant Gullo grantgullo@gullo.net General Manager

July 09, 2026

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Employee Rating

Friendly staff great service excellent work great sales staff. I would recommend you highly. Keep it up More

by ANDREWTEXANS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jul 09, 2026

Gullo Toyota of Conroe responded

It’s great to know our sales and service teams provided friendly support and delivered excellent work on your Toyota Tacoma. Thank you for recommending us so highly and for sharing your experience. Grant Gullo grantgullo@gullo.net General Manager

July 04, 2026

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Employee Rating

Oil change and tire rotation. All was done efficiently and a timely matter. I had to wait, but due to it being before the holiday, was expecting it. More

by earl.kp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Cameron and Jaclynn

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Jul 04, 2026

Gullo Toyota of Conroe responded

Thank you for choosing us for your Toyota Camry maintenance. We are glad the oil change and tire rotation were completed efficiently. We appreciate your patience during the holiday season. Grant Gullo grantgullo@gullo.net General Manager

July 01, 2026

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Very accommodating and easy to work with. Thank you for a surprisingly pleasant experience. I highly recommend buying a vehicle from Gullo. More

by HPDSPUD
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jul 01, 2026

Gullo Toyota of Conroe responded

Thank you for recommending us and for sharing your positive experience. We’re glad our team made the process accommodating and enjoyable. Whenever you’re in the market for another Toyota, we’d be happy to help. Grant Gullo grantgullo@gullo.net General Manager

July 01, 2026

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Super helpful and kind team! They guide you every step of the way and make things easy! More

by EVELYN.GUZMAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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Jul 01, 2026

Gullo Toyota of Conroe responded

It was a pleasure assisting with your Chevrolet Trax service. We’re glad our team’s guidance made everything straightforward. Thank you for trusting us with your maintenance. Grant Gullo grantgullo@gullo.net General Manager

June 27, 2026

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Employee Rating

If I could negative stars I would. There is always an issue with this service center. Took my truck in for maintenance and they broke my volume dial. Tried to charge me for the mainte More

by eroot84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

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Jul 02, 2026

Gullo Toyota of Conroe responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

June 27, 2026

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Employee Rating

Quick, timely and professional service all around. Will recommend this Dealership and service department regardless of vehicle make or model. More

by C3R1D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jun 27, 2026

Gullo Toyota of Conroe responded

Great to hear our team provided quick, professional service on your Toyota Highlander. We appreciate your recommendation of our service department for any vehicle. We look forward to assisting you with future maintenance. Grant Gullo grantgullo@gullo.net General Manager

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