Paula Box
Paula Box at Gullo Toyota of Conroe

Paula Box

Marketing

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.4
49 Reviews
4.4

49 Reviews

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49 Reviews of Paula Box

August 08, 2026

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Employee Rating

Excellent service, I like the new agreement that we have for the service for the 2 years More

by diego.da.mora
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2026

Gullo Toyota of Conroe responded

Our service department is pleased we could set up the new two-year service agreement for your Toyota Sienna. Hearing you found our service excellent means a lot to us. Grant Gullo grantgullo@gullo.net General Manager

July 30, 2026

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I’m happy with service I got. I don’t like being told how many words to use on a review More

by midgett8819
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Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , Cameron Apostol 👍🏻

Jul 30, 2026

Gullo Toyota of Conroe responded

Thank you for your feedback about the service you received at Gullo Toyota of Conroe. We appreciate your honesty and encourage you to reach out if you have any concerns you'd like to discuss further.

July 24, 2026

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I was very pleased with the communication with the tech. He explained everything perfectly for me More

by carlareeder23
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Recommend Dealer
Yes
Jul 24, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with our team at Gullo Toyota of Conroe. We're glad the communication about your vehicle was clear. We appreciate your feedback.

July 01, 2026

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Super helpful and kind team! They guide you every step of the way and make things easy! More

by EVELYN.GUZMAN
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Recommend Dealer
Yes
Jul 01, 2026

Gullo Toyota of Conroe responded

It was a pleasure assisting with your Chevrolet Trax service. We’re glad our team’s guidance made everything straightforward. Thank you for trusting us with your maintenance. Grant Gullo grantgullo@gullo.net General Manager

June 25, 2026

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Absolutely awesome. Never been exposed to such great quality and professionalism. Truly awesome experience. You’ll never get this experience at any other dealership in M More

by mark.mayton
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Recommend Dealer
Yes
Jun 25, 2026

Gullo Toyota of Conroe responded

Reading your feedback brightened our day. Paula and our service team are thrilled to have delivered outstanding quality and professionalism for your Toyota Sequoia. We appreciate your trust in Montgomery County and look forward to assisting you again. Grant Gullo grantgullo@gullo.net General Manager

June 24, 2026

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My experience was sub-par. It would have been nice to have my truck cleaned and vacuumed, nothing crazy. Jiffy Lube At least vacuums their customers vehicles when they get serv More

by beau.vermillion
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Recommend Dealer
No
Jun 28, 2026

Gullo Toyota of Conroe responded

Hello, I'm sorry that you were disappointed by your recent experience at our dealership. We want to provide every customer with excellent service, and we would like to speak with you about your recent experience with our Service Team. Please reach out to me so I can discuss this with you further. Thank you, Paula Box Customer Relations Manager 936-442-4318

Jun 28, 2026

Gullo Toyota of Conroe responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you for your time, Beau. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

June 23, 2026

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I had a fantastic experience at Gullo Toyota of Conroe. The staff was incredibly welcoming, professional, and kept me updated every step of the way. They truly treat you like family here! More

by el_joven85
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Recommend Dealer
Yes
Jun 23, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear you enjoyed a smooth service visit for your Toyota Camry. Our team appreciated the opportunity to keep you informed and make you feel at home. We look forward to serving you again. Grant Gullo grantgullo@gullo.net General Manager

June 13, 2026

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The warranty should of covered the cost of the freon. But it didn't so im not satisfied with toyota warranty More

by jmrtnz470
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Recommend Dealer
Yes
Jun 15, 2026

Gullo Toyota of Conroe responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gullo Toyota of Conroe are glad to have you as a customer. Grant Gullo grantgullo@gullo.net General Manager

June 11, 2026

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"Excellent maintenance service at Gullo Toyota for my 2019 Lexus ES 350. Even though it's a Lexus, their technicians handled everything flawlessly. The service advisors were courteous, kept me updated th More

by Makayparker
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Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine . , Joshua

Jun 11, 2026

Gullo Toyota of Conroe responded

Pleased to learn our technicians took excellent care of your 2019 Lexus ES 350. Our advisors will be thrilled to hear their updates and efficient work got you back on the road quickly. We look forward to helping with your future maintenance. Grant Gullo grantgullo@gullo.net General Manager

June 02, 2026

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Everyone was very friendly and helpful. The buying process was quick and easy and the amount I received for my trade in was wonderful. Great experience! More

by 1969BURKMAN
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Recommend Dealer
Yes
Jun 02, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your positive experience with your Toyota purchase. We’re glad Shane and our team were friendly, efficient, and provided a great trade-in offer. We look forward to helping you again. Grant Gullo grantgullo@gullo.net General Manager

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