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Paula Box
Paula Box at Gullo Toyota of Conroe

Paula Box

Marketing

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.4
52 Reviews
4.4

52 Reviews

Write a Review

52 Reviews of Paula Box

September 05, 2026

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Employee Rating

Josh is always great to work with. Needed a reliable used car this time and he helped us find a good fit for us. More

by TRACYMCKEE22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , Josh Horner was our salesman

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Sep 05, 2026

Gullo Toyota of Conroe responded

We’re glad we could help you purchase a reliable used Toyota Camry that fits your needs. Knowing our associate’s assistance helped you find the right fit means a lot to our team. Grant Gullo grantgullo@gullo.net General Manager

September 02, 2026

Dealership Rating
Employee Rating

Great service . Clean waiting room.clean bathrooms good support team ai was confession but that the way it is More

by densonalex4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine .

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Sep 02, 2026

Gullo Toyota of Conroe responded

Thank you for recognizing our clean facilities and support team. We appreciate your feedback at Gullo Toyota of Conroe.

August 16, 2026

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Employee Rating

This is my 3rd vehicle to buy here at Gullo and they are the BEST! Wouldn’t go anywhere else! More

by Pamelavss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , Elle

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Aug 16, 2026

Gullo Toyota of Conroe responded

Thank you for your continued trust in Gullo Toyota of Conroe. We appreciate your loyalty and support.

August 08, 2026

Dealership Rating
Employee Rating

Excellent service, I like the new agreement that we have for the service for the 2 years More

by diego.da.mora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Aug 08, 2026

Gullo Toyota of Conroe responded

Our service department is pleased we could set up the new two-year service agreement for your Toyota Sienna. Hearing you found our service excellent means a lot to us. Grant Gullo grantgullo@gullo.net General Manager

July 30, 2026

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Employee Rating

I’m happy with service I got. I don’t like being told how many words to use on a review More

by midgett8819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , Cameron Apostol 👍🏻

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Jul 30, 2026

Gullo Toyota of Conroe responded

Thank you for your feedback about the service you received at Gullo Toyota of Conroe. We appreciate your honesty and encourage you to reach out if you have any concerns you'd like to discuss further.

July 24, 2026

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Employee Rating

I was very pleased with the communication with the tech. He explained everything perfectly for me More

by carlareeder23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

Print
Jul 24, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with our team at Gullo Toyota of Conroe. We're glad the communication about your vehicle was clear. We appreciate your feedback.

July 01, 2026

Dealership Rating
Employee Rating

Super helpful and kind team! They guide you every step of the way and make things easy! More

by EVELYN.GUZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Jul 01, 2026

Gullo Toyota of Conroe responded

It was a pleasure assisting with your Chevrolet Trax service. We’re glad our team’s guidance made everything straightforward. Thank you for trusting us with your maintenance. Grant Gullo grantgullo@gullo.net General Manager

June 25, 2026

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Employee Rating

Absolutely awesome. Never been exposed to such great quality and professionalism. Truly awesome experience. You’ll never get this experience at any other dealership in M More

by mark.mayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

Print
Jun 25, 2026

Gullo Toyota of Conroe responded

Reading your feedback brightened our day. Paula and our service team are thrilled to have delivered outstanding quality and professionalism for your Toyota Sequoia. We appreciate your trust in Montgomery County and look forward to assisting you again. Grant Gullo grantgullo@gullo.net General Manager

June 24, 2026

Dealership Rating
Employee Rating

My experience was sub-par. It would have been nice to have my truck cleaned and vacuumed, nothing crazy. Jiffy Lube At least vacuums their customers vehicles when they get serv More

by beau.vermillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

Print
Jun 28, 2026

Gullo Toyota of Conroe responded

Hello, I'm sorry that you were disappointed by your recent experience at our dealership. We want to provide every customer with excellent service, and we would like to speak with you about your recent experience with our Service Team. Please reach out to me so I can discuss this with you further. Thank you, Paula Box Customer Relations Manager 936-442-4318

Jun 28, 2026

Gullo Toyota of Conroe responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you for your time, Beau. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

June 23, 2026

Dealership Rating
Employee Rating

I had a fantastic experience at Gullo Toyota of Conroe. The staff was incredibly welcoming, professional, and kept me updated every step of the way. They truly treat you like family here! More

by el_joven85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

Print
Jun 23, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear you enjoyed a smooth service visit for your Toyota Camry. Our team appreciated the opportunity to keep you informed and make you feel at home. We look forward to serving you again. Grant Gullo grantgullo@gullo.net General Manager

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