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Maxine Young
Maxine Young at Tony Serra Nissan

Maxine Young

BDC Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.5
25 Reviews
4.5

25 Reviews

Write a Review

25 Reviews of Maxine Young

February 12, 2026

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Employee Rating

The dealership itself is great for the most part but the lady that takes in yoir cars for maintenance is awful and very rude...she was lucky to not get a throat punch woth her nasty attitude.. More

by Boxer9141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Zack Rooks, Buffy Smith, Sam Gaither, Lance Compton

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February 03, 2026

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Employee Rating

Everything went smooth. Everyone was very nice and courteous. Job was done with in reasonable time More

by maec3884z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks, Buffy Smith

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Feb 08, 2026

Tony Serra Nissan responded

Thanks for the 5 stars. Smooth, courteous, and done in a reasonable time is a solid service visit. Shoutout to Maxine Young, Zack Rooks, and Buffy Smith for taking care of you at Tony Serra Nissan.

November 23, 2025

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Employee Rating

The very next day after I bought my truck the check engine light came on. They never mentioned any problems when I was purchasing. The detail they were suppose to do was not done More

by kcscwkmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Zack Rooks , Ashley Cox

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Nov 23, 2025

Tony Serra Nissan responded

That is a tough start with a new truck. Please call Maxine our Customer Service Ninja at (256) 676 2435 so she can get the light checked and the detail finished the right way. We want to make this right at Tony Serra Nissan Cullman.

November 05, 2025

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I was sold a vehicle with issues and they refused to fix it bc I didn’t buy their extended warranty. It was within the parameters of the month it was bought. I will tell everyone I Know not buy from them More

by Screwed Over
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Cody Salem, Zack Rooks , Amanda Badgwell, Ashley Cox, Matteo Pensa, Reece Weissend

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Nov 09, 2025

Tony Serra Nissan responded

Hello Screwed Over, we understand your frustration and we want to make this right. Please reach out to Maxine our Customer Service Ninja at (256) 676-2435 so she can dig into what happened and get you taken care of. We appreciate you giving Tony Serra Nissan Cullman another shot to make things right.

October 21, 2025

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Employee Rating

Easy to work with. Alway available for oil change and tires. Fast service. Friendly staff. More

by MONASADAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks , Amanda Badgwell, Reece Weissend

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Oct 27, 2025

Tony Serra Nissan responded

We love hearing that — fast, friendly, and always ready is exactly how we aim to roll! Thanks for trusting Tony Serra Nissan for your oil changes, tires, and everything in between.

October 17, 2025

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Employee Rating

They are always able to take care of me when I need regular service without an appointment Thank you More

by dorothyhortondnc1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Zack Rooks , Amanda Badgwell, Ashley Cox

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Oct 27, 2025

Tony Serra Nissan responded

We love hearing that — quick, reliable, and ready when you need us is what we aim for! Thanks for trusting Tony Serra Nissan to keep your car in top shape.

October 07, 2025

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Employee Rating

Very thankful for the quick and professional service. It.is hard to find that today! Thank you. More

by jefferyhbelknap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Zack Rooks , Amanda Badgwell, Ashley Cox, Reece Weissend

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Oct 11, 2025

Tony Serra Nissan responded

We really appreciate that—quick and professional is exactly what our service team aims for at Tony Serra Nissan. Glad we could deliver the kind of experience that’s getting harder to find these days.

October 02, 2025

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Employee Rating

Great service. They forgot to put my new sticker in for next service appointment though. More

by swarner0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Zack Rooks , Amanda Badgwell, Ashley Cox, Reece Weissend

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Oct 07, 2025

Tony Serra Nissan responded

Glad the service hit the mark—sounds like we just fumbled the sticker handoff. 🫣 We’ll make sure it’s ready for your next visit. Thanks for trusting the Tony Serra Nissan service team.

September 02, 2025

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Employee Rating

Great nice people i would say it a pleasure i will let people know i was please More

by paulasmallwood38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Zack Rooks , Justin Studdard

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Sep 08, 2025

Tony Serra Nissan responded

Glad to hear it was a pleasure — that’s exactly the experience we want every customer to have. Thanks for spreading the word and for choosing Tony Serra Nissan here in Cullman.

August 29, 2025

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Employee Rating

These people are crooked as xxxx and I know a lot of people and I’m gonna let them know how I was treated More

by Martha bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Wyatt Andrews, Cody Salem

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Sep 02, 2025

Tony Serra Nissan responded

"Martha, we know car buying can feel stressful — especially when the financing numbers aren’t friendly. Our team at Tony Serra Nissan in Cullman laid everything out, but sometimes the credit report has more say than any salesman. We’ll keep focusing on helping customers get into the right ride, even when the math makes it tough.

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