Maxwell Munsell | Page 7

Everything was done efficiently with no issues. Thank you for all of your help! Appreciated. Thank you for all of your help! Appreciated. More

by jenny.clinnin Verified Customer Verified Customer

Report | Print

Michael was kind and helpful in the beginning of my issue. As the process went on I had an extremely hard time communicating back and forth with him. Every time I would call to speak with him I would b issue. As the process went on I had an extremely hard time communicating back and forth with him. Every time I would call to speak with him I would be transferred to 10 different areas of the dealership until I finally reached service management. Still sat on hold for about 10 min each time I called to talk with him. There has also been an issue with him calling me and leaving a voicemail. The texting number was correct but when he said he left me a voicemail I had received nothing. When communicating this with him I got some attitude from him as if it was my fault. This is not the first time I have been dissatisfied by the service department. More

by LAUREN.WOLF31 Verified Customer Verified Customer

Report | Print

The employees are always very kind. I feel like they completed my maintenance on a quick and timely manner. I feel like they completed my maintenance on a quick and timely manner. More

by KEITHKURI Verified Customer Verified Customer

Report | Print

Great customer service again and again! Great customer service again and again! Great customer service again and again! Great customer service again and again! Great customer service again and again! More

by JSURFUS440 Verified Customer Verified Customer

Report | Print

Notified me of additional work in a timely matter. Could have actively updated me on whether or not my car was ready. Once it was past the original estimated time. Could have actively updated me on whether or not my car was ready. Once it was past the original estimated time. More

by mcat13v Verified Customer Verified Customer

Report | Print

I’ve been coming here since I picked my car up from Russ Darrow in December 202 that came in directly from the manufacturer. The customer service was way better than the Russ Darrow location near good Hop Darrow in December 202 that came in directly from the manufacturer. The customer service was way better than the Russ Darrow location near good Hope. I was not pleased. But I like the service at Greenfield. I look forward to chatting with Jenny when I come. She is so friendly and kind. I love her personality. I hope she stays. I’ve seen many great people leave and have seen the difference (not always good). But I’ve been a loyal customer. It would be nice if there were incentives and discounts. I’ve spent thousands of dollars at the greenfield location. My car is in great condition because I take care of it. More

by MEOEACISH Verified Customer Verified Customer

Report | Print

Got my oil changed. Got my tired rotated. Service was very efficient and pleasant per usual. Got my tired rotated. Service was very efficient and pleasant per usual. More

by Heatherpuppy42 Verified Customer Verified Customer

Report | Print

They both were extremely professional and helpful with switching out my lease. So, I'll definitely be sticking with mazda. switching out my lease. So, I'll definitely be sticking with mazda. More

by BOUVATDAINE Verified Customer Verified Customer

Report | Print

With respect and kindness and getting the job done really short road but can't wait to go back again Russ dar short road but can't wait to go back again Russ dar More

by schmidt.pamela7 Verified Customer Verified Customer

Report | Print

I bought my car from these guys (2014) new. . Service has been responsive and reliable . Costs. reasonable. Never pushy. Always there when I need them. . Service has been responsive and reliable . Costs. reasonable. Never pushy. Always there when I need them. More

by WIMMER Verified Customer Verified Customer

Report | Print