Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell | Page 8

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
257 Reviews
4.6

257 Reviews

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257 Reviews of Maxwell Munsell

April 23, 2026

Dealership Rating
Employee Rating

Service replaced sunroof. May have not fully replaced wheel well. Want to have it looked at during oil change. One screw missing. More

by JASONKOLLWELTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger , Matt Papelbon

Apr 25, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for your feedback, Jason. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

April 18, 2026

Dealership Rating
Employee Rating

Alfredo was the best salesman i have had. He made my autistic grandson occupied and happy with snacks. He worked with us on the car i wanted and worked very hard on getting me a great deal. H More

by PEPELEWPEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Palomares Jr. , AJ Becker, Jeanne Holtz

Apr 18, 2026

Russ Darrow Mazda of Greenfield responded

Thanks for letting us know how Alfredo kept your grandson entertained and guided you through each step. We’re glad he could help you find the right car and get a fantastic deal. Let us know if we can help again. Nick Saidai nick.saidai@russdarrow.com

April 17, 2026

Dealership Rating
Employee Rating

Pleasant staff, on time, video of my car insides is nice to see. Nice car wash. Reasonable More

by ROSEMOON7269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger , Matt Papelbon

Apr 17, 2026

Russ Darrow Mazda of Greenfield responded

It’s wonderful to hear the staff was punctual and the inspection video was helpful. We’re glad the car wash left your Mazda looking sharp and you found our pricing reasonable. Thank you for trusting us with your service needs. Nick Saidai nick.saidai@russdarrow.com

April 17, 2026

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Employee Rating

It was my first visit to the dealership. Maxwell explained what needed to be done. Really liked the video from the service technician regarding everything that was checked on my vehicle. The More

by pamasdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for sharing your experience from your first visit. Maxwell and our team are glad the video walkthrough and timely service met your expectations, and we’re pleased the loaner vehicle added convenience. We appreciate your trust in our Mazda service and look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

April 14, 2026

Dealership Rating
Employee Rating

My service was fast. Whatever problem that occurred because of my vehicle, Maxwell made clear communication and they took care of it as quickly as possible. More

by nbeamon216
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell

Apr 14, 2026

Russ Darrow Mazda of Greenfield responded

It’s wonderful to hear Maxwell kept you informed and completed your service quickly. We’re glad we could resolve your Acura’s issue efficiently. Thanks for choosing us, and we look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

April 04, 2026

Dealership Rating
Employee Rating

Very friendly and professional. The people in in the service area were really awesome. No issues here. More

by sherrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger , Matt Papelbon

Apr 04, 2026

Russ Darrow Mazda of Greenfield responded

It’s wonderful to know our service team was friendly and professional when handling your Mazda CX-5. We’re glad everything went smoothly with no issues. We look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

March 29, 2026

Dealership Rating
Employee Rating

The service person I worked with did a great job. All servi e requested was satisfactorily co.pletrd. More

by LUECKJUDITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger , Matt Papelbon

Mar 29, 2026

Russ Darrow Mazda of Greenfield responded

It’s wonderful to hear our service team delivered great work on your Mazda3. We’re glad we could complete all the requested maintenance. Feel free to reach out if you need any further assistance. Nick Saidai nick.saidai@russdarrow.com

March 27, 2026

Dealership Rating
Employee Rating

Everyone was friendly. Oil change was done quickly which was much appreciated. Service tech let me know everything checked out good about my car. Got a car wash too. More

by JSTURMBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger , Matt Papelbon

Mar 27, 2026

Russ Darrow Mazda of Greenfield responded

It’s wonderful to hear our friendly team completed your oil change quickly and you enjoyed the car wash on your Mazda CX-5. We’re pleased our technicians could confirm everything checked out well. Thanks for trusting us with your vehicle. Nick Saidai nick.saidai@russdarrow.com

March 04, 2026

Dealership Rating
Employee Rating

Very good customer service and good work done on my car. Thank you very much. More

by A_ZARDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Russ Darrow Mazda of Greenfield responded

Maxwell is glad we could provide attentive customer service and quality work on your Mazda6. Thank you for letting us know how we did. We appreciate your trust in our team. Nick Saidai nick.saidai@russdarrow.com

March 01, 2026

Dealership Rating
Employee Rating

Has always been a great dealer ship. Always getting reminders for service, pleasant staff and great service More

by Lazib Ismail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger , Matt Papelbon

Mar 01, 2026

Russ Darrow Mazda of Greenfield responded

It’s wonderful to hear that our reminders and friendly team have made each visit a positive experience. Thank you for trusting us with your service needs, and we look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

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