I want to emphasize that Empire Toyota of Huntington
provides truly outstanding and remarkable service.
My first experience was last year when I went in for my initial inspection. I was attended to imm
provides truly outstanding and remarkable service.
My first experience was last year when I went in for my initial inspection. I was attended to immediately, and the service advisor was professional, respectful, courteous, and accommodating. She even let me know that I could stop by anytime for service.
Yesterday, I called to schedule my 10,000-mile service. The front desk staff was just as professional, respectful, and polite, offering flexible scheduling and assuring me they would accommodate my needs. Today, I called to reschedule my appointment from 2:00 PM to 11:00 AM, and once again, I received the same exceptional level of service from Jasmine. She had no problem adjusting to my change in schedule.
When I arrived, the service advisor Mayreli Ventura was outstanding and took the time to explain everything in detail. The car was ready within an hour.
In all my years of visiting dealerships, this one is by far the best I have ever experienced. Keep up the good work Guys.
Thank you very much
Mohamed Khan
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by MKhan
Service Price Transparency
Feb 26, 2026 -
Empire Toyota of Huntington responded
Mohamed,
Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that Mayreli, Jasmine, and the team provided you with thorough and efficient service. We hope you continue to choose us for all of your future automotive needs. Safe travels!
prompt courteous service.
Showed up early took care of my service needs and was out the door within an hour as promised
Showed up early took care of my service needs and was out the door within an hour as promised
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by john.cunsolo
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2026 -
Empire Toyota of Huntington responded
John,
It's great that we took care of you even though you showed up early, and getting you out the door within an hour as promised is exactly what we aim for. Thanks for the positive feedback, we really appreciate it and can't wait to help you again!
Mayreli was professional.
Had an oil change and tire rotation. The service was completed in less than an hour.
Had an oil change and tire rotation. The service was completed in less than an hour.
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by tjvolpe210
Jan 22, 2026 -
Empire Toyota of Huntington responded
Thank you for the great review! We're glad to hear Mayreli provided service that was both professional and efficient, and that your oil change and tire rotation were completed so quickly. We appreciate your trust and look forward to keeping your vehicle running smoothly!
Wait time was excellent service dealer very helpful.
Would recommend Toyota service center. Thank you.
Would recommend Toyota service center. Thank you.
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by TREEGALLO
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2026 -
Empire Toyota of Huntington responded
Thank you for your feedback. We’re glad to hear the wait time was excellent and that our service team was helpful. We truly appreciate your recommendation of our Toyota service center.
May was very pleasant and nice.
She answered some questions I had easily and completely. Clean location with pleasant peo0le.
She answered some questions I had easily and completely. Clean location with pleasant peo0le.
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by GW121056
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2025 -
Empire Toyota of Huntington responded
We are delighted to hear that May provided pleasant, thorough, and knowledgeable assistance, answering all your questions clearly and completely. Your kind words about our clean location and friendly team have been shared directly with May and our management team. We truly appreciate your trust and look forward to welcoming you back.
The dealer was unable to fix an ongoing rattling/creaking
in the driver side B pillar.
in the driver side B pillar.
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by Peterilovic
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2025 -
Empire Toyota of Huntington responded
Peter,
Thank you for your feedback on your service visit. We do apologize that your issue was not resolved.
If you would like to speak to us on this, please reach out to our Service Manager, Romeo Mejia, at (631) 759-9176 or at romeom@eagny.com
Mayreli was extremely pleasant and welcoming and we found
the waiting room area very comfortable.
the waiting room area very comfortable.
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by memoll
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2025 -
Empire Toyota of Huntington responded
Thank you for your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that Mayreli provided you with top-notch service. Safe travels!
It’s always a good experience.
Really good customer service. I’ve been with this dealership for years now. I never had a problem.
Really good customer service. I’ve been with this dealership for years now. I never had a problem.
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by Clusiot
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2025 -
Empire Toyota of Huntington responded
Thank you for your kind review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that our team consistently provides you with a top-notch experience. It is our pleasure to assist you in any way possible. Safe travels!
Fastest service I’ve ever done in a Toyota shop ever.
I was in and out in no time. And honestly the best service I’ve had in a while.
I was in and out in no time. And honestly the best service I’ve had in a while.
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by rkonuah
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2025 -
Empire Toyota of Huntington responded
How wonderful to receive this 5 star review letting us know you received the best service you've had in a while. We are confident that if you visited us again we would deliver another quick and quality service, so please consider visiting us in the future.
I was happy that my service call was done quickly and I
didn't;t have to wait around too long
didn't;t have to wait around too long
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by SHARONLEVY8
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2025 -
Empire Toyota of Huntington responded
Thank you for your positive review! We are so glad that our team took great care of you and ensured your experience with us was as smooth as possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.