Maytee Ycaza | Page 12

Overall great experience. Savion was very knowledgeable, helpful, and very accommodating. Professional yet friendly, quick with paperwork, especially the finance department. The only minor inconvenience was helpful, and very accommodating. Professional yet friendly, quick with paperwork, especially the finance department. The only minor inconvenience was that we had to wait about 20 to 30 minutes to actually see a salesperson because it was very busy and all the salespeople were with other customers. However, that is probably because they have the best prices/selections available. Will definitely consider this dealership when buying my next car. More

by pmpleasant3 Verified Customer Verified Customer

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Honda Fort Myers is the best! Dan Mcclean and Maria were amazing in helping me finance and purchase my leased vehicle! Thank to all for help. amazing in helping me finance and purchase my leased vehicle! Thank to all for help. More

by Jtuttleinc Verified Customer Verified Customer

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Nothing went as planned. I wish I didn’t make this purchase. Car has more miles on it than it should have. Whole buying it mobile experience sucked. Never again. purchase. Car has more miles on it than it should have. Whole buying it mobile experience sucked. Never again. More

by RUSMAR10 Verified Customer Verified Customer

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Not very straightforward dealership and very casual regarding the treatment of customers, at least this customer. We were treated from the very beginning, even as cash customers, with a "take it or lea regarding the treatment of customers, at least this customer. We were treated from the very beginning, even as cash customers, with a "take it or leave it" attitude which was very disappointing. Additionally, the car that we ended up purchasing has a VIN number that belongs to the Puerto Rico market, not the USA market, but we were not told about it upfront. We ended up finding out going to a KIA dealership and calling KIA Motors of Puerto Rico, the KIA distributor in Puerto Rico, to obtain additional information as KIA USA could not as they don't the VIN number in their system. So, long story short, if the car needs warranty work, it will be a hassle as any KIA USA service shop will need to contact KIA Puerto Rico. We should have been told about this upfront. According to the General Sales Manager, when we brought this issue to his attention, he indicated that they didn't check the VIN number as it was a trade in vehicle. He offered to exchange the vehicle to another Kia Niro or to refund us the monies paid. The first option was not acceptable as the available vehicle had more signs of wear and tear as it was a former rental vehicle. The second was also not an option because our daughter was already in love with the car, a gift for her, and she didn't want to start from the beginning again. Buyer beware!! More

by FCNC.ESTEVEZ Verified Customer Verified Customer

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Everyone was polite. It seemed like a fast paced dealership. Lots of cars to choose from. Great listed price on the cars. The entire process seemed informative and streamlined. dealership. Lots of cars to choose from. Great listed price on the cars. The entire process seemed informative and streamlined. More

by FERRETCOMPUTER Verified Customer Verified Customer

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I trusted this dealership because it is a well known dealership. Sadly, they were out to scam me from the start. They acted shady during the entire process added, being vague about many details (I'msure dealership. Sadly, they were out to scam me from the start. They acted shady during the entire process added, being vague about many details (I'msure to confuse and throw me off), gave me horrible advice that would only benefit them, AND added over $5000 of extra charges on my purchase without my knowledge and permission. I'm shocked that dealerships are able to do things like this. Especially when I was very upfront about what I want, my expectations and goals...and especially my financial status. They had several staff members speak with me during the process.. I can't remember all of their names. Looking back it was a strategy to see who can gain my trust because I started noticing the intensity of their shadiness and started to call them out on it. I will NEVER recommend this place to anyone I know. EVER. More

by JULIAPEREZTERENNA Verified Customer Verified Customer

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Maytee Ycaza was AMAZING!Best customer service in Maytee Ycaza was AMAZING! Best customer service in Southwest Florida!! Marcus in finance was extremely accommodating and curious. You have a great te Maytee Ycaza was AMAZING! Best customer service in Southwest Florida!! Marcus in finance was extremely accommodating and curious. You have a great team at Honda! More

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Everyone treated us as if we were special. Maria worked at getting us in the car we wanted. Steve and Mike made the financing happen even though we started out over $100 over our budget. You put my wife in at getting us in the car we wanted. Steve and Mike made the financing happen even though we started out over $100 over our budget. You put my wife in the car of her dreams in honor of her father. Thank you so much. The only thing was we were there for 5.5 hrs. More

by JIMBO57B Verified Customer Verified Customer

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Couldn’t use loan from my bank at 2.75%. Had to get a loan with nearly double interest rate. Trade in value below average even with Black Friday special. loan with nearly double interest rate. Trade in value below average even with Black Friday special. More

by Deep side corner Verified Customer Verified Customer

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Hola le doy gracias a Omar y todos los que me atendieron el día de ayer,también al financista y a todos los que tuvieron que ver con la venta de mi carro,salí feliz con mi compra,Gracias el día de ayer,también al financista y a todos los que tuvieron que ver con la venta de mi carro,salí feliz con mi compra,Gracias More

by Luis Garcia Verified Customer Verified Customer

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