We came in for a new or used car and the suggestions from your sale person help us solve the problem and made suggestions that neither one of us or other dealer offered. We ended up with trading our older car in on a new one and leased another new car and solved the problem of having just one car 🚘.
"Watch out for added cost AFTER they give a quote"
We asked for their best out-the-door (total bottom line) price on a new car-- the quoted price was close to MSRP, but then then they tried to add more fees (about 1k worth). Also sales person was not knowledgeable. We walked out - never to return.
"2018 Outback purchase"
- Seldom Seen
We have been Toyota owners for decades. Our Camry was 20 years old and we needed to update.
We took our time and visited multiple area dealers and looked at several different vehicles .
The day we went to Valley Subaru to look at Outbacks we were introduced to a wonderful gentleman named Mayuran (Myron) Arunachalam. This salesman was unlike any we had meet before. Kindness and courtesy radiates from Mayuran and his calm and relaxed personality put us at ease. He first took us in his office and got to know us and what we were looking to purchase. Mayuran then printed out the package we were interested in and the offers that Subaru and the dealership were currently offering. Everything was laid out for us BEFORE we ever looked inside a vehicle. What a change! Then we went for a test drive. Mayuran answered our questions with confidence that showed his knowledge of the product. The Outback spoke for itself.
Afterwards, we told Mayuran that we would have to think over our decision. To our surprise he just smiled and said, "great, let me know if I can do anything or answer any questions". What? No hustle, no pressure, no desperate attempts at trying to get us to BUY NOW OR ELSE! No drag back
Amazing! No phone calls bugging to come back. We were amazed at this wonderfully different approach. My wife HATES going to look at cars but wait, she is smiling, relaxed. I think she is enjoying this, wow!
So, long story short, we bought a Outback from Mayuran. And felt GOOD about the entire process.
It should be acknowledged that Mayuran is a US ARMY veteran who has severed our county 3 times in the Middle East. I am proud of Mayruan and this dealership for hiring a vet. It means a lot to us!
Mayuran is a tremdous asset to Valley Subaru and its customers. We can recommend him without reservation should you choose to visit this dealership.
It should be mention that Dion in the finance department was exceptional. Pleasant and personable.
He too explained all of our options clearly and answered all our questions in a relaxed fashion. Again, no hurried fast talking hustle. Just good information for us to pick and choose from.
Our brief exposure to Valley Subaru Service department has also been positive.
This people is the way to buy a car.
Overall, this has been the best car buying venture ever for us and we have many decades of cars and trucks purchases to our credit.
Thank you Mayuran, Jason, Dion and Valley Subaru for a truly great and different car buying experience!
We will be back!
"Above and Beyond"
From the warm greeting upon my arrival, to the gracious and efficient response to a few small details following my purchase of a used car, Valley Subaru of Longmont provided excellent customer service. Mayuran's support during the entire process was courteous personal, and delightful. I felt an immediate trust in him. Everyone else on the team joined in making my first experience of purchasing a car at a dealership fantastic.
They go above and beyond what is expected in selling their cars.
Other Employees Tagged:
someone in finance whose name I don't recall -- really nice
"Great customer service!"
The sales person at Valley Suburu was very friendly and knowledgeable about the vehicle I was interested in. I felt no pressure and all my questions were either answered over the phone or in person before and after my purchase. I would definitely recommend this dealership due to their attentiveness and great customer service!
Other Employees Tagged:
, Finance person
"Fantastic Dealership! Fantastic Sales Staff!"
I would definitely recommended Valley Subaru to anyone! Our salesman, Mayuran, was professional and courteous! Overall, purchasing a vehicle at Valley was a great experience!
"Genuine Caring and Respect!"
Though I did not work with Mayuran personally, I do feel compelled to write a review regarding his incredible show of respect toward Valley Subaru's customers!
I, my son and my sister walked into the dealership for my "Subaru Encore" meeting a few days ago and were greeted by Mayuran. His whole persona was one of welcome, warmth, respect and happiness toward the dealership and to us as customers even though he did not know us nor had he worked with us previously! His demeanor was very refreshing and welcomed!
Hats off to you, Mayuran!
"Best dealership to deal with!!"
We purchased a new vehicle this summer and Mayuran Arunachalam was great to work with!! Very helpful in explaining all the different cars. Let us test drive different cars to see which one we liked more. He worked on getting us a great deal for the car we chose. He explained all the different buttons and functions on the car.
This is the second Subaru our family has purchased and we highly recommend Subaru and Valley Subaru in Longmont!!
Mayuran was very friendly and professional!!
Valley Subaru of Longmont is the best to deal with!!!