Meena Daoud | Page 4

I was mistakenly charged for my loaner. I text Na'eem, he got back to me right away. I explained the problem, he said "let me look into this with my manager." He called me back in less then an hour... issue got back to me right away. I explained the problem, he said "let me look into this with my manager." He called me back in less then an hour... issue got resolved. More

by YEHOUDAMASJEDI Verified Customer Verified Customer

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Great Team at Rusnak Volvo! We purchased our car at Rusnak Volvo in Pasadena and loved our sales team, so it's a delight to find that the service department is just as good. Anth We purchased our car at Rusnak Volvo in Pasadena and loved our sales team, so it's a delight to find that the service department is just as good. Anthony was wonderful and took care of the issue which was a minor recall repair. The car was returned promptly and had been washed so it was sparkling clean. We love our Volvo, and love this dealership and service center. More

by MULLINDO Verified Customer Verified Customer

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Great Dealership to do Business With I've had two dealings with Rusnak Volvo in the last month. Maintenance/Service for my Volvo and then sale of another Volvo. With service and sales a I've had two dealings with Rusnak Volvo in the last month. Maintenance/Service for my Volvo and then sale of another Volvo. With service and sales a joy to work with, this most likely won't be my last. While getting service, I appreciated Anthony's and the rest of the service departments consideration. I appreciate seeing them put the protective equipment on my steering wheel as well as the seat to protect me as well as themselves from exposure to COVID-19. Once the service was complete, Anthony spoke to me about everything that was done to the vehicle and mentioned what he'll probably need to do on the next visit. He was friendly and very easy to work with. This is my second Volvo with Rusnak. Meena was a pleasure to work with. He gave my family the best deal possible with the four vehicles I wanted quotes for and wasn't pushy. Meena even took pictures of the one I was really interested in as the picture wasn't online. I live 2 hours from Pasadena and since they weren't allowed to be open on the weekend, they delivered the vehicle to me. Jimmy reached out to me and worked with a time during that work work for my wife and me. He kept us informed as to where he was so we had a good idea as to when he was going to be at my house, which by the way, he was on time. Jimmy made sure all the paperwork was ready to be filled out and the whole process was seamless. Jimmy was respectful while at our house; had his gloves and mask on. Did we mention he was really friendly? As mentioned, we love working with Rusnak, and with service like this, we'll continue to do so. Thank you Meena, Jimmy, Anthony and Rusnak Volvo! More

by ronmel2512 Verified Customer Verified Customer

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Was able to get a much needed car at a very good price point during the pandemic. Dealer was patient and kind. I am very happy! point during the pandemic. Dealer was patient and kind. I am very happy! More

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Staff is always warm and professional. Na’eem and Manny provided me with excellent service. Na’eem forecasted specific concerns about my car that we’re noted by Manny. He was neither pushy nor ‘salesy’ whi provided me with excellent service. Na’eem forecasted specific concerns about my car that we’re noted by Manny. He was neither pushy nor ‘salesy’ which is always a great sign of confidence and comfort for me. I will remain loyal and recommend highly. More

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Wonderful people. All if them but especially Verleta.Is Wonderful people. All if them but especially Verleta. Is second time when we buy cars with her and she is extraordinarily. Thank you! All of them e Wonderful people. All if them but especially Verleta. Is second time when we buy cars with her and she is extraordinarily. Thank you! All of them excellent team! More

by MARIA.MORARU13 Verified Customer Verified Customer

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Rusnak Volvo continues to be an outstanding organization committed to creating a wonderful customer experience. I ALWAYS feel welcomed and genuinely appreciated. The cars are fantastic too. 😉 Michael in t committed to creating a wonderful customer experience. I ALWAYS feel welcomed and genuinely appreciated. The cars are fantastic too. 😉 Michael in the service department exudes this customer service with passion. I first met him as a customer service laison when I bought my car. He always has a smile, is VERY knowledgable, and is very solution driven. He loves Rusnak almost as much as he loves his customer. That's why I ordered my second Volvo which is due in soon! Top notch group! More

by JOHN_MALINOSKI Verified Customer Verified Customer

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Best Volvo Dealer I worked with Jimmy and he was so nice, so sweet and so honest. I hope to buy every car going forward from him. This is my first Volvo and he convince I worked with Jimmy and he was so nice, so sweet and so honest. I hope to buy every car going forward from him. This is my first Volvo and he convinced me as to why for me a XC90 T5 is better than getting a T6. He worked with me and truly tried and do everything he could to make me happy. He has such a great personality! More

by Adriana Gourian Verified Customer Verified Customer

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Great service as usual. Courtesy and punctuality.Stopped Great service as usual. Courtesy and punctuality. Stopped by the Sales dept, Meena and Loura were fantastic too. Very flexible with scheduling, very Great service as usual. Courtesy and punctuality. Stopped by the Sales dept, Meena and Loura were fantastic too. Very flexible with scheduling, very friendly. Highly recommended. More

by Joe Lahoud Verified Customer Verified Customer

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Wonderful Customer Service My service advisor, Michael, was absolutely fantastic. He goes out of his way to serve customers and to ensure a positive experience. He was fair, hon My service advisor, Michael, was absolutely fantastic. He goes out of his way to serve customers and to ensure a positive experience. He was fair, honest, and helpful. Because of him I will go back. More

by DAVIDPAVILA Verified Customer Verified Customer

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