243 Reviews
Write a Review243 Reviews of Megan Barham
September 12, 2020
Every time i come in something doesnt get done right now we have another thing that needs done we wasnt told about were looking at a 2nd car now looking at honda for our next car we have another thing that needs done we wasnt told about were looking at a 2nd car now looking at honda for our next car More
September 10, 2020
I dropped the car on Friday for check engine light. Was told to leave it overnight. I called on Saturday and left messages and no one answer or get back to me. I called again on Tuesday and left two messag told to leave it overnight. I called on Saturday and left messages and no one answer or get back to me. I called again on Tuesday and left two messages (Sunday and Monday was holiday), no one called back. Finally on Wednesday morning someone in service answered the phone! I told them I left three messages and that they do not even answer the phone and asked if my car is ready? They replied let us check and they said the car is ready! I asked why no one called me? They answered the service agent was sick home!!! Well, can't any one else take care of his job if he is sick? I picked the car! They changed the file pump ... and the car is smelling like gas for two days now! The fuel tank level is also dropping too fast! My guess the car fuel line is leaking! I also saw light smoke coming from under the hood! They also said they changed the oil but when I checked the oil myself it is too dirty! It can't possibly be changed! I am not sure if I should get back to them to fix it or just go to answer dealer or simply sell the car and buy a Honda or Toyota! This used to be a great dealer! What happened? Did you change the management recently? More
Other Employees Tagged: Taylor Johnson, Stacy Mitchell, Brenda Monroe, Greg Stutzman
September 03, 2020
25 words is not enough for the horrible service I received at my 8/25 appointment. The appointment on 8/13 started out bad, but did end up on a better note by the time I left the service area. But 8 received at my 8/25 appointment. The appointment on 8/13 started out bad, but did end up on a better note by the time I left the service area. But 8/25 has me wondering if I should ever come back. At least I did find out the advisor that screwed up is no longer in the service area. He shouldn't even be with the company. More
Other Employees Tagged: Greg Stutzman, Gary - I won't even rate his horrible service skills
September 03, 2020
Very courteous, helpful . I would recommend the dealership for any service on Hyundai vehicles. They seem to know what they are doing. Thank you and have a good day dealership for any service on Hyundai vehicles. They seem to know what they are doing. Thank you and have a good day More
September 03, 2020
Typical dealership. Overpriced services and diagnostics. Watch your wallet for recommend services. Do your research and shop around before committing to anything from this or any other Dealership Watch your wallet for recommend services. Do your research and shop around before committing to anything from this or any other Dealership More
Other Employees Tagged: GARY RUTH , Michael Barnes
September 01, 2020
Went in for a LOF and Megan got me in and out within a hour without having an appointment. Didn’t deal with anyone else but everyone had a smile on their face. hour without having an appointment. Didn’t deal with anyone else but everyone had a smile on their face. More
August 29, 2020
Horrible service department. Poor at returning calls. Told me multiple different things about my car. Said my car had a manufacturer defect and that it would be taken care of but it was not the truth. T Told me multiple different things about my car. Said my car had a manufacturer defect and that it would be taken care of but it was not the truth. They later told me it would cost $10,000.00 but I found another service department that fixed it for $5000.00. More
August 24, 2020
Brought car in for routine maintenance (oil change) plus diagnostics for "check engine light." Work was completed on time. Car was clean and attractive after the service (vacuum, wash). The engine proble diagnostics for "check engine light." Work was completed on time. Car was clean and attractive after the service (vacuum, wash). The engine problem was repaired under warranty and the diagnostic fee was waived. Megan kept me informed about how the work was progressing. Gary handled an early morning pickup and payment before the cashier arrived. More
Other Employees Tagged: GARY RUTH
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