Megan Barham | Page 24

I always feel taken care of at Tulsa Hyundai. They show me the reason for any suggested maintenance and are quick to complete the work that is needed. me the reason for any suggested maintenance and are quick to complete the work that is needed. More

by kimberlykhunt Verified Customer Verified Customer

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I dropped the car on Friday for check engine light. Was told to leave it overnight. I called on Saturday and left messages and no one answer or get back to me. I called again on Tuesday and left two messag told to leave it overnight. I called on Saturday and left messages and no one answer or get back to me. I called again on Tuesday and left two messages (Sunday and Monday was holiday), no one called back. Finally on Wednesday morning someone in service answered the phone! I told them I left three messages and that they do not even answer the phone and asked if my car is ready? They replied let us check and they said the car is ready! I asked why no one called me? They answered the service agent was sick home!!! Well, can't any one else take care of his job if he is sick? I picked the car! They changed the file pump ... and the car is smelling like gas for two days now! The fuel tank level is also dropping too fast! My guess the car fuel line is leaking! I also saw light smoke coming from under the hood! They also said they changed the oil but when I checked the oil myself it is too dirty! It can't possibly be changed! I am not sure if I should get back to them to fix it or just go to answer dealer or simply sell the car and buy a Honda or Toyota! This used to be a great dealer! What happened? Did you change the management recently? More

by KASALLAM Verified Customer Verified Customer

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25 words is not enough for the horrible service I received at my 8/25 appointment. The appointment on 8/13 started out bad, but did end up on a better note by the time I left the service area. But 8 received at my 8/25 appointment. The appointment on 8/13 started out bad, but did end up on a better note by the time I left the service area. But 8/25 has me wondering if I should ever come back. At least I did find out the advisor that screwed up is no longer in the service area. He shouldn't even be with the company. More

by A1DUDETTE4 Verified Customer Verified Customer

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Very courteous, helpful . I would recommend the dealership for any service on Hyundai vehicles. They seem to know what they are doing. Thank you and have a good day dealership for any service on Hyundai vehicles. They seem to know what they are doing. Thank you and have a good day More

by EARLHAMPSHIRE2 Verified Customer Verified Customer

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Typical dealership. Overpriced services and diagnostics. Watch your wallet for recommend services. Do your research and shop around before committing to anything from this or any other Dealership Watch your wallet for recommend services. Do your research and shop around before committing to anything from this or any other Dealership More

by CHADHAYES918 Verified Customer Verified Customer

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Went in for a LOF and Megan got me in and out within a hour without having an appointment. Didn’t deal with anyone else but everyone had a smile on their face. hour without having an appointment. Didn’t deal with anyone else but everyone had a smile on their face. More

by kc_wuz_here Verified Customer Verified Customer

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Horrible service department. Poor at returning calls. Told me multiple different things about my car. Said my car had a manufacturer defect and that it would be taken care of but it was not the truth. T Told me multiple different things about my car. Said my car had a manufacturer defect and that it would be taken care of but it was not the truth. They later told me it would cost $10,000.00 but I found another service department that fixed it for $5000.00. More

by IE Verified Customer Verified Customer

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Brought car in for routine maintenance (oil change) plus diagnostics for "check engine light." Work was completed on time. Car was clean and attractive after the service (vacuum, wash). The engine proble diagnostics for "check engine light." Work was completed on time. Car was clean and attractive after the service (vacuum, wash). The engine problem was repaired under warranty and the diagnostic fee was waived. Megan kept me informed about how the work was progressing. Gary handled an early morning pickup and payment before the cashier arrived. More

by JFBIXBY Verified Customer Verified Customer

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Zero covid precautions and close to 3 hours to get an oil change and tire rotation. Won't be hurrying back anytime soon. New manager in the service department and things are like keystone cops! change and tire rotation. Won't be hurrying back anytime soon. New manager in the service department and things are like keystone cops! More

by Terry Meier Verified Customer Verified Customer

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I stopped by to get my old car fixed and surprisingly ended up getting a new car instead. Haily really assisted me in picking a great car and I’m grateful for that. ended up getting a new car instead. Haily really assisted me in picking a great car and I’m grateful for that. More

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