Megan Barnes
Megan Barnes at Grote Mitsubishi

Megan Barnes | Page 4

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.8
93 Reviews

As a Service Advisor at Grote Mitsubishi, I am committed to delivering exceptional customer service and ensuring every customer feels informed, valued, and confident in their vehicle’s care. I take pride in clearly explaining recommended services, maintaining transparent communication, and keeping customers updated throughout the repair process. Working closely with our technicians, I help coordinate efficient and accurate service while respecting my customers’ time. My goal is to make every visit to our service department smooth, honest, and stress-free.

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

Languages Spoken

English English

4.8

93 Reviews

Write a Review

93 Reviews of Megan Barnes

November 21, 2025

Dealership Rating
Employee Rating

Zack checked my car in as soon as I got there with a smile on his face. He was very informative and kept me up to date with what was being done and what would be needed in the future. The secretary was More

by judydannaoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Nov 24, 2025

Grote Mitsubishi responded

Thank you so much for your wonderful review! We’re glad to hear Zach took great care of you from the moment you arrived and kept you updated throughout your visit. We’re also happy our front office team made you feel welcome — and that you enjoyed the extra touches like the wash on your way out. We truly appreciate you choosing Grote Mitsubishi and look forward to seeing you again!

November 21, 2025

Dealership Rating
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i have owned many cars and dealt with many dealerships. the service department here is by far the best if all Zac and Megan are wonderful to deal with , and the service is always excellent! More

by edkinney49
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Nov 24, 2025

Grote Mitsubishi responded

Thank you so much for your amazing feedback! Hearing this from someone who has owned many cars and worked with many dealerships truly means a lot to us. We’re thrilled to know our service department stands out as the best. Zach and Megan will be grateful for the shout-out — they work hard to provide excellent service every time. We appreciate you and look forward to serving you again!

November 21, 2025

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Really seems to care,treats you like you and your car matters. Thank you again More

by winterblue12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , The mechanics

Nov 21, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re glad to hear you felt truly cared for — that’s exactly the experience we strive to provide. We appreciate you and your trust in us. Thank you again for choosing Grote Mitsubishi!

November 18, 2025

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They are all very professional explain what the problem is..a new motor shouldn't happen More

by a56gizmo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry

Nov 18, 2025

Grote Mitsubishi responded

Thank you for your feedback. We’re glad to hear our team provided clear and professional communication, but we absolutely understand your concern — needing a new motor is never something anyone wants to experience. Our team is committed to helping you through this and making sure the situation is handled properly. Please feel free to reach out if you have any questions or need further assistance.

November 11, 2025

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Nice friendly people who are willing to help you out anyway they can. I appreciate the willingness to accommodate my needs. 👍🏾 More

by Andre
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Nov 12, 2025

Grote Mitsubishi responded

Thank you, Andre! We really appreciate your kind words. It’s great to hear that our team made you feel supported and accommodated your needs. We’re always happy to help however we can — thanks for choosing us! 👍

November 06, 2025

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Employee Rating

I’ll bring in my car every time because of how outstanding Zack is and how he is always trustworthy. More

by droberts890
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Nov 06, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re thrilled to hear that Zach has earned your trust and keeps you coming back. We’ll be sure to share your feedback with him — he’ll really appreciate it!

October 16, 2025

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Always dependable and fast! When I recieve service they let me know ahead of time what I need. Zach is great! He explains everything and is very knowledgeable! I have no compla More

by ytolbert0520
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry

Oct 16, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re happy to hear that Zach and our service team continue to provide dependable, efficient care for your Outlander. We truly appreciate your trust in us and look forward to seeing you again for your next visit!

October 14, 2025

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All of the employees are very professional and informative. They were able to get my vehicle in and fixed the same day. More

by lauramcclure90
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry

Oct 15, 2025

Grote Mitsubishi responded

Thank you, Laura! We’re so glad our team was able to get your vehicle taken care of quickly and that you found everyone professional and informative. We appreciate your kind words and the opportunity to serve you!

October 14, 2025

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I love and appreciate the time and effort that Grote put into their Repair Estimate paperwork. Very easy to read and understand, thank you!! More

by rpegue02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry

Oct 14, 2025

Grote Mitsubishi responded

Thank you so much for the kind words! We're glad to hear you found our repair estimate paperwork clear and easy to understand. We truly appreciate your feedback and are happy our team could make the process simple and transparent for you!

October 11, 2025

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Friendly , made sure that I was taken care of also explained the what repairs needed done . More

by dahliabrinkman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry, Patrick Lyons

Oct 13, 2025

Grote Mitsubishi responded

Thank you, Dahlia! We’re glad to hear our team took great care of you and kept you informed throughout your visit. We appreciate you choosing us and look forward to helping again in the future!

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