Megan Barnes
Megan Barnes at Grote Mitsubishi

Megan Barnes | Page 4

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

Contact Me
4.8
85 Reviews

As a Service Advisor at Grote Mitsubishi, I am committed to delivering exceptional customer service and ensuring every customer feels informed, valued, and confident in their vehicle’s care. I take pride in clearly explaining recommended services, maintaining transparent communication, and keeping customers updated throughout the repair process. Working closely with our technicians, I help coordinate efficient and accurate service while respecting my customers’ time. My goal is to make every visit to our service department smooth, honest, and stress-free.

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

Languages Spoken

English English

4.8

85 Reviews

Write a Review

85 Reviews of Megan Barnes

October 14, 2025

Dealership Rating
Employee Rating

I love and appreciate the time and effort that Grote put into their Repair Estimate paperwork. Very easy to read and understand, thank you!! More

by rpegue02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry

Oct 14, 2025

Grote Mitsubishi responded

Thank you so much for the kind words! We're glad to hear you found our repair estimate paperwork clear and easy to understand. We truly appreciate your feedback and are happy our team could make the process simple and transparent for you!

October 11, 2025

Dealership Rating
Employee Rating

Friendly , made sure that I was taken care of also explained the what repairs needed done . More

by dahliabrinkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry, Patrick Lyons

Oct 13, 2025

Grote Mitsubishi responded

Thank you, Dahlia! We’re glad to hear our team took great care of you and kept you informed throughout your visit. We appreciate you choosing us and look forward to helping again in the future!

October 11, 2025

Dealership Rating
Employee Rating

I only trust grote to work on my vehicles. They are very friendly and always willing to help More

by betina_boulware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry

Oct 13, 2025

Grote Mitsubishi responded

Thank you, Betina! We truly appreciate your trust and loyalty. Our team is always happy to help and make sure your vehicles are well taken care of!

October 10, 2025

Dealership Rating
Employee Rating

Wonderful customer service. They answered all my questions and even gave us a ride to get breakfast while our vehicle was being serviced.. More

by bharris110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry, I cannot remember the kind gentleman‘s name who gave us a ride, but he was amazing. An older gentleman.

Oct 10, 2025

Grote Mitsubishi responded

Thank you so much for the great feedback! We’re glad our team could make your visit comfortable and convenient — even getting you to breakfast while you waited! We truly appreciate your business and hope to see you again next time.

October 07, 2025

Dealership Rating
Employee Rating

I purchased a vehicle from Grote years ago and although I no longer own said vehicle the service department always done such an Awesome job in a timely manner at a fair price i continue to take my vehicles t More

by lesburks66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Oct 07, 2025

Grote Mitsubishi responded

Thank you so much, Leslie! We truly appreciate your continued trust in our service department over the years. It means a lot to know you still choose us for your vehicle care. We’re always happy to help! 🚗💙

September 28, 2025

Dealership Rating
Employee Rating

Very awesome work great service amazing people, all of my questions were answered.i am very much happy. They need e branch in Paulding, Bryan defiance Hicksville and van wert Ohio More

by benjaminallenshull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette, Cayler Miner, Vanessa Borjas , Michelle Henry, Jennifer Keller, Anthony Young

Sep 29, 2025

Grote Mitsubishi responded

Thank you, Benjamin! We’re so glad to hear you had a great experience with our team and that all your questions were answered. We love your suggestion about opening more locations — we’ll keep that in mind! We truly appreciate your support.

September 27, 2025

Dealership Rating
Employee Rating

They got me in and out in less than 15 minutes. Excellent customer service. Definitely recommend them to everyone who needs a car or repairs. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Sep 29, 2025

Grote Mitsubishi responded

Thank you, Kathy! We’re glad we could get you in and out quickly while providing excellent customer service. We truly appreciate your recommendation and look forward to helping you again in the future!

September 25, 2025

Dealership Rating
Employee Rating

Overall they are pretty good. They do seem to have a problem with following through on things. More

by kkcasler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Sep 25, 2025

Grote Mitsubishi responded

Thank you for your feedback. We’d like the opportunity to follow up and make this right. Please reach out to Patrick at 260-422-5000 so we can address your concerns directly.

September 25, 2025

Dealership Rating
Employee Rating

Outstanding service department love how I'm being treated the professionalism the care to warm feeling that I'm important More

by greg.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry

Sep 25, 2025

Grote Mitsubishi responded

Thank you, Greg! We’re so glad to hear you felt valued and well taken care of by our service team. Your kind words mean a lot, and we look forward to continuing to provide you with outstanding service.

September 25, 2025

Dealership Rating
Employee Rating

Grote is amazing. Everyone is so kind and extremely helpful. They always help me when I'm in a pinch. They are very reliable and make me feel like family. More

by hilesclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Michelle Henry

Sep 25, 2025

Grote Mitsubishi responded

Thank you for sharing! We’re thrilled to hear that our team made you feel supported and treated like family. We’re always here to help and look forward to seeing you again!

...
4
...

Dealership Inventory (122 Vehicles)

used 2025 Kia K4 car
2025 Kia K4
used
Interstellar Gray exterior
Automatic
Front-wheel Drive
used 2024 Hyundai Tucson car, priced at $20,796
2024 Hyundai Tucson
used
Hampton Gray exterior
Automatic
Front-wheel Drive
used 2023 Subaru Forester car, priced at $29,246
2023 Subaru Forester
used
Crystal White Pearl exterior
Automatic
All-wheel Drive
used 2019 Honda CR-V car
2019 Honda CR-V
used
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
used 2022 Mitsubishi Outlander Sport car, priced at $19,482
2022 Mitsubishi Outlander Sport
used
Red Diamond exterior
Automatic
Four-wheel Drive
used 2018 Jeep Wrangler JK Unlimited car, priced at $21,540
2018 Jeep Wrangler JK Unlimited
used
Xtreme Purple Pearl exterior
Automatic
Four-wheel Drive