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Megan Barnes
87 Reviews
As a Service Advisor at Grote Mitsubishi, I am committed to delivering exceptional customer service and ensuring every customer feels informed, valued, and confident in their vehicle’s care. I take pride in clearly explaining recommended services, maintaining transparent communication, and keeping customers updated throughout the repair process. Working closely with our technicians, I help coordinate efficient and accurate service while respecting my customers’ time. My goal is to make every visit to our service department smooth, honest, and stress-free.
Read moreDealership Experience
3 yrs, 4 mos
Industry Experience
3 yrs, 4 mos
Languages Spoken
English
87 Reviews
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87 Reviews of Megan Barnes
September 25, 2025
Outstanding service department love how I'm being treated the professionalism the care to warm feeling that I'm important the professionalism the care to warm feeling that I'm important More
by greg.wright
Verified CustomerOther Employees Tagged: Zach Burdette , Michelle Henry
September 25, 2025
Grote is amazing. Everyone is so kind and extremely helpful. They always help me when I'm in a pinch. They are very reliable and make me feel like family. Everyone is so kind and extremely helpful. They always help me when I'm in a pinch. They are very reliable and make me feel like family. More
by hilesclan
Other Employees Tagged: Zach Burdette , Michelle Henry
September 19, 2025
They got me scheduled right away and did an amazing job. Accurate and expeditious!!! Zach is always very kind and knowledgeable. So is the Service Manager. They go out of their way to accommodate you. Accurate and expeditious!!! Zach is always very kind and knowledgeable. So is the Service Manager. They go out of their way to accommodate you. More
by mckinneyshelby105
Other Employees Tagged: Zach Burdette , Michelle Henry
September 16, 2025
Super friendly staff, clean comfortable waiting area, and quality work done in a timely fashion. Megan always has a friendly smile and makes it fun as she takes all your money. quality work done in a timely fashion. Megan always has a friendly smile and makes it fun as she takes all your money. More
by bigrob123082
September 12, 2025
Nice and punctual. 10/10 service would come back. Helped me through the process and had good communication the entire time. 10/10 service would come back. Helped me through the process and had good communication the entire time. More
by Jeremy
Other Employees Tagged: Johnathan Driscoll, Adam Baron
September 06, 2025
Very efficient and knowledgeable. Keeps customers updated during service. Great waiting area. Easy to checkout. Keeps customers updated during service. Great waiting area. Easy to checkout. More
by dbyers1
Other Employees Tagged: Zach Burdette
September 05, 2025
The first time I had service done on my 2007 Mitsubishi eclipse spyder GS it was done by an older gentleman that was excited to do the work,as he had not worked on one of these now getting close to a clas eclipse spyder GS it was done by an older gentleman that was excited to do the work,as he had not worked on one of these now getting close to a classic. Very professional and informative. The last time being at the end of the labor day weekend, I needed to have the emergency break repaired and a code diagnosis. I had done this myself before going to the dealership. Work began and a little time later the Tech showed me that the drivers side rear break drum was stuck in place by the parking break shoes presumably. Ok... they were more interested in doing a complete break and rotor install. Ok I get that but no effort was taken to address the cable issue other than that. The service engine soon light was about a very slight leak in the evaporation system. From the gas tank to the throttle body. No pressure test was done or any exploration done to find the leak, I was given a $5000,00 estimate to replace everything in the system possibly. My bill that day was over $300 dollars half of which was a charge for the diagnosis test I ran previously and stated that I had done so before scheduled my opponent. Same test is free at many car parts stores. What the shop did that day ecomplished NOTHING! I was charged a small fee for shop expenses ( they dint provide any oil or anything that was an expense to the shop. Except whipe some dust off my doors and clean the windshield with a cloth. More
by Dave
Other Employees Tagged: Zach Burdette , Michelle Henry
August 30, 2025
Zack always goes out of his way to never make you feel like a question or you are an inconvenience. like a question or you are an inconvenience. More
by kimaguirre923
Other Employees Tagged: Zach Burdette
August 26, 2025
Zach is an AWESOME young gentleman! ! he always polite and handle things so professionally, he explains everything to you ! he always polite and handle things so professionally, he explains everything to you More
by batesmagnolia
Other Employees Tagged: Zach Burdette
August 26, 2025
I love Grote! Always nice people and treat you right! Highly recommended! They won’t let you down Always nice people and treat you right! Highly recommended! They won’t let you down More
by blondee0029
Other Employees Tagged: Zach Burdette
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