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Megan Shulta
Megan Shulta at Heiser Chevrolet
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Megan Shulta | Page 3

Service Advisor

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.1
267 Reviews
4.1

267 Reviews

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267 Reviews of Megan Shulta

April 04, 2024

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Employee Rating

I had appointment scheduled maintenance and advise that all the things I needed to be completed wasn't going get done that day. They were able to complete 1 of the jobs and that was done sloppy after hav More

by courtneydavis120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

Apr 05, 2024

courtneydavis120 responded

My username, is under a different email address that you all have in your system. I was there for service on 3/21/24, my appointment was schedule for 2:30pm. I just left you a voicemail with my name and number for you reach me.

April 03, 2024

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Everything was perfect. Fast and friendly Megan was helpful and the service was complete within the time promised More

by AKLYNCH33
Recommend Dealer
Yes

Other Employees Tagged: Megan Shulta

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Apr 03, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 02, 2024

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Everything was great. Easy to schedule, easy to pull in easy to drop off and easy to relax while being serviced. More

by Happy Equinox Driver
Recommend Dealer
Yes

Other Employees Tagged: Megan Shulta

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Apr 03, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 31, 2024

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The service department has gone downhill over the past 5 years. Never cared for the sales department and now they have a service department to match. More

by BRIAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maureen Ferguson-Calmes, Zach Taft , Cindy Robinson

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Apr 05, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

March 30, 2024

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Routine first check - tire rotation - quick visit. Comfortable waiting room, I am loving my BOLT. More

by Martha Berger
Recommend Dealer
Yes

Other Employees Tagged: Megan Shulta

Helpful
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Apr 03, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 25, 2024

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I talked with someone and the manager may contact me. I'm going to come back for the rattle that was created after my car was service and I will not return. More

by CJKLAST1
Recommend Dealer
No

Other Employees Tagged: Megan Shulta

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Mar 29, 2024

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

March 24, 2024

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I am always treated with respect and kindness whenever I am there getting work done. Excellent communication More

by JAREIF74
Recommend Dealer
Yes

Other Employees Tagged: Megan Shulta

Helpful
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Mar 25, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 23, 2024

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The relationship between onstar and heiser was weak. My reception at the dealership was poor. All I had was apparently a dead battery and it took 2 days. I was disappointed. More

by TVANDERSON
Recommend Dealer
Yes

Other Employees Tagged: Megan Shulta

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Mar 25, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees.

March 22, 2024

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Employee Rating

I was disappointed with the service. An apparently dead battery took 2 days to replace and return my car. Friendly people. Onstar and the dealership did not communicate with each othe More

by TVANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Mar 25, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees.

March 21, 2024

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Employee Rating

After my visit at this dealership. Getting an oil change and tire rotation, a couple days later I noticed that my wheel tire lock on my front passenger tires wasn't tighten at all to t More

by BRITTBRATW
Recommend Dealer
No

Other Employees Tagged: Megan Shulta

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Mar 25, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

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