Check out Megan Shulta's reviews on DealerRater

April 14, 2024

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Service was fast this time. Personnel were courteous. Price for an oil change is ridiculously over priced. If I didn’t have to have records for my warranty I would do it m Personnel were courteous. Price for an oil change is ridiculously over priced. If I didn’t have to have records for my warranty I would do it myself. More

by TMITTELSTEADT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 15, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 09, 2024

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Employee Rating

I will never bring other car to them. Told me it would be around $1200 to fix the car. That had nothing todo to really fix it. Told me it would be around $1200 to fix the car. That had nothing todo to really fix it. More

by Milwaukee_guy_17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Asha McDaniel, Joseph Vicari III, Nicole Darling, Michelle Kisiel

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Apr 09, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

April 04, 2024

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Employee Rating

I had appointment scheduled maintenance and advise that all the things I needed to be completed wasn't going get done that day. They were able to complete 1 of the jobs and that was done sloppy after hav all the things I needed to be completed wasn't going get done that day. They were able to complete 1 of the jobs and that was done sloppy after having to wait for them to confirm, if my tire was there or not. I had white stuff all on my tires which was unacceptable.I still have to go back and get my schedule maintenance done . I usually go to Lake Chevrolet for service and never had an issue. I chose Heiser Chevrolet, since it was closer to me. I will continue to give my business to Lake Chevrolet going forward. More

by courtneydavis120

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 05, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

Apr 05, 2024 -

courtneydavis120 responded

My username, is under a different email address that you all have in your system. I was there for service on 3/21/24, my appointment was schedule for 2:30pm. I just left you a voicemail with my name and number for you reach me.

April 03, 2024

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Employee Rating

Everything was perfect. Fast and friendly Megan was helpful and the service was complete within the time promised Fast and friendly Megan was helpful and the service was complete within the time promised More

by AKLYNCH33

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Megan Shulta

Helpful 0

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Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 02, 2024

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Employee Rating

Everything was great. Easy to schedule, easy to pull in easy to drop off and easy to relax while being serviced. Easy to schedule, easy to pull in easy to drop off and easy to relax while being serviced. More

by Happy Equinox Driver

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Megan Shulta

Helpful 0

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Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 31, 2024

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Employee Rating

The service department has gone downhill over the past 5 years. Never cared for the sales department and now they have a service department to match. years. Never cared for the sales department and now they have a service department to match. More

by BRIAN

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Maureen Ferguson-Calmes, Zach Taft , Cindy Robinson

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Apr 05, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

March 30, 2024

Dealership Rating

Employee Rating

Routine first check - tire rotation - quick visit. Comfortable waiting room, I am loving my BOLT. Comfortable waiting room, I am loving my BOLT. More

by Martha Berger

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Megan Shulta

Helpful 0

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Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 25, 2024

Dealership Rating

Employee Rating

I talked with someone and the manager may contact me. I'm going to come back for the rattle that was created after my car was service and I will not return. I'm going to come back for the rattle that was created after my car was service and I will not return. More

by CJKLAST1

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Megan Shulta

Helpful 0

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Mar 29, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

March 24, 2024

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Employee Rating

I am always treated with respect and kindness whenever I am there getting work done. Excellent communication am there getting work done. Excellent communication More

by JAREIF74

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Megan Shulta

Helpful 0

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Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 23, 2024

Dealership Rating

Employee Rating

The relationship between onstar and heiser was weak. My reception at the dealership was poor. All I had was apparently a dead battery and it took 2 days. I was disappointed. My reception at the dealership was poor. All I had was apparently a dead battery and it took 2 days. I was disappointed. More

by TVANDERSON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Megan Shulta

Helpful 0

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Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees.