Meghan Pakenham | Page 9

Good response to my phone request for prompt troubleshooting and battery replacement. Car was diagnosed and completed in one day, at reasonable cost. troubleshooting and battery replacement. Car was diagnosed and completed in one day, at reasonable cost. More

by DONKIDDOO Verified Customer Verified Customer

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Marvin was did an excellent job in understanding our needs. In the purchase of the RDX A-Spec Adv. Marvin was able to ensure the process was seamless, efficient and the best car buying experience for u needs. In the purchase of the RDX A-Spec Adv. Marvin was able to ensure the process was seamless, efficient and the best car buying experience for us in years. Great Job and I would recommend Marvin to any looking to purchase a new vehicle. More

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Bill was really nice I drove the car it drove really nice and I decided to purchase one and I decided to purchase one More

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Steve was fantastic to work with! There was an issue with the hood of the car and he made sure it was taken care of before we even agreed to purchase it. As long standing Acura custom There was an issue with the hood of the car and he made sure it was taken care of before we even agreed to purchase it. As long standing Acura customers, we are pleased to still be keep our business with them and the great service they provide. More

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Pre sale conversation over emails with Meghan was very good and pricing was very transparent and we feel we got a good price. But, our experience during the purchase at the dealership was below average. A good and pricing was very transparent and we feel we got a good price. But, our experience during the purchase at the dealership was below average. A simple smile and greeting to welcome were missing. We certainly don't look for pushy sales tactics. But we felt like unwelcome people with the poor level of service we received during the visit. When the vehicle was ready for delivery, the sales person didn't even offer to show us the basic features of the car! He was like, "ok... here are the keys... what else you want" kind of look. Similarly, no follow up call to let us know when the plates, registration card and title was ready. We got a car that has a luxury brand but the overall experience was anything but luxury. More

by ssudhakar Verified Customer Verified Customer

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He did awesome! Seamless seamless seamless! I can’t say enough. Thank you, what a pleasurable experience Seamless seamless seamless! I can’t say enough. Thank you, what a pleasurable experience More

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My third car with Denville. The sale process is seem less and schedule service is easy. The sale process is seem less and schedule service is easy. More

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Mark was very professional and right to the point with my TPMS system error message. Issue been resolved in a timely matter. Thank you Mark and Autosport Honda team. TPMS system error message. Issue been resolved in a timely matter. Thank you Mark and Autosport Honda team. More

by ilyashteynberg Verified Customer Verified Customer

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Great customer service department. Great staff as well as great communicators. Keeping the customer informed as to what work is being performed. Great staff as well as great communicators. Keeping the customer informed as to what work is being performed. More

by C3GKMOM Verified Customer Verified Customer

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Incredible experience ! ! By far this is the best experience I have ever had purchasing a new car. The dealership is impressive. I worked with three very professional specia ! By far this is the best experience I have ever had purchasing a new car. The dealership is impressive. I worked with three very professional specialists. Bill (product specialist) Ian (sales manager) and Jose (finance manager). All three made this purchase of my 2024 Acura MDX a pleasure. It was so simple and they treated me great. The process was quick and easy and they gave me a great price on my new vehicle. They all took the time to make sure I was happy with my purchase. I drove 45 minutes to this dealership and it was well worth it. I just picked up my vehicle an hour ago and love my new MDX! Thanks again to the team from Denville Acura! I appreciate it! Robert D Wood-Ridge NJ More

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