Mel Wangler
Mel Wangler at Skyline Ford

Mel Wangler | Page 14

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

Contact Me
4.8
319 Reviews
4.8

319 Reviews

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319 Reviews of Mel Wangler

November 09, 2023

Dealership Rating
Employee Rating

Amazing service team! Vince, John M, Art, are awesome employees! Willie is awesome! Chris H. Brandon Y in part's and Bryan fantastic people! Love the Donofrio's! More

by Run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Skyline Ford responded

Thanks for sharing about your experience with Skyline Ford. Willie, Vince, Chris, Brandon, and Bryan appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 05, 2023

Dealership Rating
Employee Rating

Easy to work with, scheduling for my requests are usually within the same week as I need it done. More

by dball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, Jim Agur

Nov 05, 2023

Skyline Ford responded

Thank you for the five-star rating We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Skyline Ford. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 30, 2023

Dealership Rating
Employee Rating

Rich was very helpful and very easy to work with. Fast and friendly service. Great work More

by courtney.tagwerker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Skyline Ford responded

Thank you so much for your excellent review, Courtney! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Skyline Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 23, 2023

Dealership Rating
Employee Rating

Great customer service! They keep me well-informed and are very timely. Nice waiting area. More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Skyline Ford responded

Dani, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 20, 2023

Dealership Rating
Employee Rating

Very professional and friendly staff. They tell you what you need and not what you dont. More

by richhowie61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, John Marr

Oct 21, 2023

Skyline Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 12, 2023

Dealership Rating
Employee Rating

They are timely and prompt in getting a vehicle in and out in a manner a busy person needs. More

by Timothy Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 10, 2023

Dealership Rating
Employee Rating

Each time I bring my car in for service I need to to be sure my headlights are reset and I need to adjust the drivers seat. That’s ok. However my steering wheel had to be reset this time along with the he More

by LINDATEAL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Skyline Ford responded

Thank you for your feedback regarding the settings on your seat. Thank you for choosing Skyline Ford!

October 07, 2023

Dealership Rating
Employee Rating

I have always received excellent service with everyone I've encountered at Skyline Ford which is why I trust them to take care of all of my needs when it comes to either of my Vehicles. More

by Chris Bockelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 07, 2023

Dealership Rating
Employee Rating

My Service advisor kept me up-to-date so I knew at all times where my vehicle was at in the process. The technician did a great job in both the care to cause as little as intrusion as possible and left no More

by GOBEAVS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Agur , I do not have the name of the technician but would give the tech a 5 star rating.

Dec 29, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 01, 2023

Dealership Rating
Employee Rating

Their employee on the phone quoted me a timeline and a price and when I got down there, the staff in the service center were not only rude, but condescending and it cost me five times more than I was quot More

by Rachaelelizabeth124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Jim Agur, Jenny Thomas , Rich Ramsey, Sterling Wallace

Dec 21, 2023

Skyline Ford responded

We're truly sorry to hear about the distress and inconvenience you experienced during your recent visit, particularly given the importance of your situation. It's our aim to provide clear communication, respectful service, and to meet our commitments, and we regret that we fell short of these standards. Your feedback is taken seriously, and we will strive to improve our service to ensure a better experience for all our customers.

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