Jenny Thomas
Jenny Thomas at Skyline Ford
Refer Me

Jenny Thomas

Service Coordinator

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

Contact Me
4.3
26 Reviews
4.3

26 Reviews

Write a Review

26 Reviews of Jenny Thomas

April 10, 2024

Dealership Rating
Employee Rating

Very good service and thorough. Reasonable price for quality work. Recommend skyline ford to anyone needing service. More

by dennisgkal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Skyline Ford responded

Thank you for choosing and recommending Skyline Ford!

November 29, 2023

Dealership Rating
Employee Rating

A problem with my car was diagnosed, but further examination showed car did not need repairs. More

by flcaffey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford and letting us take a peek at your vehicle!

November 18, 2023

Dealership Rating
Employee Rating

Prompt and professional , appeared to know what was going on. Could of been a little more courteous. More

by CTIECKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 10, 2023

Dealership Rating
Employee Rating

The service department is very good and I know they take great pride in their work. More

by barba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez

Nov 11, 2023

Skyline Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Skyline Ford! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

Nov 11, 2023

barba responded

I have been coming to Skyline Ford for 38 years and have always received great service and your prices I can live with. Thank you for responding, I was not sure you would receive it being that it came from my phone and I still have trouble understanding how to work it.

November 09, 2023

Dealership Rating
Employee Rating

Amazing service team! Vince, John M, Art, are awesome employees! Willie is awesome! Chris H. Brandon Y in part's and Bryan fantastic people! Love the Donofrio's! More

by Run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Skyline Ford responded

Thanks for sharing about your experience with Skyline Ford. Willie, Vince, Chris, Brandon, and Bryan appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 01, 2023

Dealership Rating
Employee Rating

Friendly and quick service. Nice to make an appointment and have the service begin on time and completed so quickly. More

by grbaucom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Nov 01, 2023

Skyline Ford responded

We are very happy to hear Gavin, Jenny and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 27, 2023

Dealership Rating
Employee Rating

Great service, good communication, good coffee, great atmosphere, good prices, good parts, always knowable about my vehicle. More

by spareparts50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Skyline Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Skyline Ford, we look forward to having you as a valued customer for many years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 07, 2023

Dealership Rating
Employee Rating

I have always received excellent service with everyone I've encountered at Skyline Ford which is why I trust them to take care of all of my needs when it comes to either of my Vehicles. More

by Chris Bockelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 01, 2023

Dealership Rating
Employee Rating

Their employee on the phone quoted me a timeline and a price and when I got down there, the staff in the service center were not only rude, but condescending and it cost me five times more than I was quot More

by Rachaelelizabeth124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 21, 2023

Skyline Ford responded

We're truly sorry to hear about the distress and inconvenience you experienced during your recent visit, particularly given the importance of your situation. It's our aim to provide clear communication, respectful service, and to meet our commitments, and we regret that we fell short of these standards. Your feedback is taken seriously, and we will strive to improve our service to ensure a better experience for all our customers.

September 30, 2023

Dealership Rating
Employee Rating

It's been frustrating trying to get body work done on my truck and I've been trying to get this recall done in my Roush for over a year now. Hopefully my next appt in December 1st (two months from now) wil More

by Ron P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

1

Dealership Inventory (207 Vehicles)

new 2024 Ford Escape car, priced at $36,160
2024 Ford Escape
new
Vapor Blue Metallic exterior
Automatic
All-wheel Drive
new 2024 Ford F-150 car, priced at $70,850
2024 Ford F-150
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
used 2022 Subaru Ascent car, priced at $38,490
2022 Subaru Ascent
used
Abyss Blue Pearl exterior
CVT
All-wheel Drive
new 2024 Ford F-250 car, priced at $73,340
2024 Ford F-250
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2023 Ford F-350 car, priced at $61,766
2023 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2015 Jeep Cherokee car, priced at $14,990
2015 Jeep Cherokee
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive