Melinda "Mindy" Warner

All of the people in the service department are all very pleasant to deal with. They call promptly regarding any service issues. pleasant to deal with. They call promptly regarding any service issues. More

by mcheberger Verified Customer Verified Customer

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Mindy, the service manager was professional efficient and communicative throughout the entire recall and repair process. communicative throughout the entire recall and repair process. More

by KRISTI.MEREDITH Verified Customer Verified Customer

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I am very disappointed in this dealership. This is the second time that an engine has to be replaced while I had the vehicle so they right now it’s on the third engine. I can’t say that I woul This is the second time that an engine has to be replaced while I had the vehicle so they right now it’s on the third engine. I can’t say that I would recommend anyone purchasing a Kia. Certainly will not recommend this dealership. I had to keep making phone calls to figure out what was going on with my vehicle. I never got callbacks. My vehicle had broken down. I had been sitting in the road on route 21 broken down my vehicle would not start it kept stalling finally totally stopped. I have a towing bill that I never heard anything from the dealership about being refunded having to pay for my vehicle to be towed when the issue had nothing to do whatsoever with me it was the engine. The bill was turned into the dealership. I expected to hear from the dealership about Kia reimbursing me for the Towing. I am waiting to hear about this matter. This has been since April. It is now September what is up with that sincerely a disgruntled customer More

by Ruby Verified Customer Verified Customer

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I always seem to be very happy with the people and service at Vision Kia service at Vision Kia More

by DSWENDL Verified Customer Verified Customer

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Excellent service from start to finish, as always. Only issue relates to phone system: the only way I could initially get to Service was to select the "Sales" option, who then physically went to the Only issue relates to phone system: the only way I could initially get to Service was to select the "Sales" option, who then physically went to the service area to tell them I was on hold. This glitch is outside the control of the Service dept and in no way should this be directed at them. As a matter of fact, Jess gave me her personal cell # to use until this was fixed. Above and beyond the call of duty, and she should be commended for it! More

by MHOPKIN2 Verified Customer Verified Customer

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