Melissa Fankhauser
General Sales Manager
Eau Claire Chrysler Dodge Jeep Ram
3100 Mall Dr
Eau Claire, WI 54701
11 Reviews
Write a Review11 Reviews of Melissa Fankhauser
April 28, 2024
Ethan was great and no problems at all with anything he did. The time to get out of there considering we were paying cash was very lengthy, taking several hours. The brand new car was not very clean which did. The time to get out of there considering we were paying cash was very lengthy, taking several hours. The brand new car was not very clean which I have never experienced before. The worst of it was the final paperwork where we turned down the packages. For sone reason the pre-paid only change push really bothered the guy abd he made some snarky comments which is the last experience we had with your team. Horrible taste in my mouth from thatvand the rest of my family caught the comments as well. I don't think ruining our impression of your business is worth pushing a pre-paid oil change program. Maybe he (not Ethan) was having a bad day but you can't afford that reaction if people turn down your offers. More
Other Employees Tagged: Andrew Sonnentag, Ethan Strebel
April 18, 2024
Dustin was super polite, the remote buying process was easy and I will recommend to anyone easy and I will recommend to anyone More
Other Employees Tagged: Andrew Sonnentag, Dustin Dodson
April 13, 2024
Ethan, Andrew and Ryan were all great to deal with. Ethan was very personable and easy to talk to. No pressure, but accommodating and interested in your opinions. Andrew was very straight forward an Ethan was very personable and easy to talk to. No pressure, but accommodating and interested in your opinions. Andrew was very straight forward and easy to work with. Vehicle selection was appropriate and fair value. The buying process was comfortable. More
Other Employees Tagged: Andrew Sonnentag, Ryan Rachick, Ethan Strebel
April 08, 2024
Great customer service. Very knowledgeable and personable. Would definitely recommend him to others looking for a vehicle. Very knowledgeable and personable. Would definitely recommend him to others looking for a vehicle. More
Other Employees Tagged: Andrew Sonnentag, Jacob Schafter
April 04, 2024
Staff was responsive and respectful. They clearly knew their product. And did a good job explaining it. They clearly knew their product. And did a good job explaining it. More
Other Employees Tagged: Andrew Sonnentag, Jacob Schafter, Ethan Strebel, Devon Melton, Dustin Dodson, Lyndsey Jacks, Braden O'Laughlin
April 02, 2024
Staff was helpful and professional. Friendly and professional making sure I knew what was going on and understood all transactions. I appreciate the follow-up call making sure I don't h Friendly and professional making sure I knew what was going on and understood all transactions. I appreciate the follow-up call making sure I don't have any questions or concerns and I am happy with my new vehicle. More
Other Employees Tagged: Dustin Dodson
April 01, 2024
Everyone was very kind a professional, they listened to what I wanted, and were not pushy to get me to buy something I didn't want. They helped me find the perfect vehicle. what I wanted, and were not pushy to get me to buy something I didn't want. They helped me find the perfect vehicle. More
Other Employees Tagged: Ryan Rachick, Devon Melton
April 01, 2024
Staff was very helpful and professional. Lyndsey explained in detail how to operate the infotainment system on my new Renegade. Lyndsey took extra time to explain how to use the Jeep app o Lyndsey explained in detail how to operate the infotainment system on my new Renegade. Lyndsey took extra time to explain how to use the Jeep app on my phone. The manager explained my extended warranty options. I felt very comfortable throughout the entire process. More
Other Employees Tagged: Ryan Rachick, Lyndsey Jacks
March 19, 2024
Staff was nice. Answered all my questions. Got me good financing. And easy to work with. Answered all my questions. Got me good financing. And easy to work with. More
Other Employees Tagged: Jacob Schafter, Dustin Dodson
March 10, 2024
Went shopping for a car for my wife. Devon greeted us at the door. He was very easy to talk to and showed us the vehicles we were interested in. Very knowledgeable. Devon and the team di Devon greeted us at the door. He was very easy to talk to and showed us the vehicles we were interested in. Very knowledgeable. Devon and the team did a fantastic job! Didn't get a low ball number for our trade. Had a great experience and we will for sure be returning customers! Happy wife happy life! More
Other Employees Tagged: Andrew Sonnentag, Devon Melton