Melissa Horan
Melissa Horan at Lexus of Orange County

Melissa Horan | Page 10

Product Specialist

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

Contact Me
not yet
rated
231 Reviews

Hi! My name is Melissa. I am from Northern NJ. I started sales in the fall of 2017. I enjoy the countryside of Orange County NY. My family loves to apple pick in the various orchards in Orange County. I love to hike and visit historical places in the area. You'd be amazed of all the history that Orange County has to offer! I'm a dog lover! I have two labs, Bailey and Guinness. They join us on our hikes. Guinness loves to find any puddle and lay in it... I also love to cook when I have time. My five year old niece loves to cook with me. I am kid friendly! Lol I used to be a nanny for 14 years. Watching kids grow and become their own person was very rewarding to me. I always have toys in my desk to help entertain them so it makes your car buying experience less of a hassle.

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Specialties & Trainings

Program Consultant

Lexus Delivery Specialist

View more specialties & trainings
not yet
rated

231 Reviews

Write a Review

231 Reviews of Melissa Horan

January 15, 2021

Dealership Rating
Employee Rating

Exceptional service, the sales team and all other staff was great. I will definitely be coming back if and when I need another vehicle in the future. More

by KANDERSON1078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Lexus of Orange County responded

Reviews like this one make our day! Thanks from the Lexus of Orange County team!

January 04, 2021

Dealership Rating
Employee Rating

This is the nicest cleanest Car dealer ever been to. Lexus IS top notch! We’re very happy with our GX 460 after owning an Acura for many years. The people are very courteous and friendly at this dealers More

by FLYNNKP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Michael Zealfaus

Jan 04, 2021

Lexus of Orange County responded

Flynn - Thank you for taking the time to share! This review made our day, and we are very happy to hear that you had such a successful purchase experience working with the Lexus of Orange County team. Enjoy your new Lexus GX 460, and we hope to see you again down the road!

January 02, 2021

Dealership Rating
Employee Rating

Melissa and Jason worked with me to purchase my first Lexus. It was great working with them. No pressure to sell me a car like the other dealerships I went to. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Govaia Larcher

Jan 05, 2021

Lexus of Orange County responded

Welcome to the Lexus family, Angela! It's wonderful to hear that Melissa and Jason made the process pressure-free and positive. Thank you for choosing Lexus of Orange County!

December 31, 2020

Dealership Rating
Employee Rating

Salesman was late for our appointment, I had to wait because they were out getting coffee at dunkin. Test drive was less than 1 mile, not sure how i'm supposed to make a decision driving a vehicle less More

by nickszymczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 23, 2020

Dealership Rating
Employee Rating

We had an amazing experience got what we wanted. Melissa was great my wife felt like they were sister helping each other out. I enjoy it too getting my wife her first Lexus More

by llavigat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Lexus of Orange County responded

Thank you for coming to Lexus of Orange County for such an important purchase! We are so glad to hear that Melissa helped find the right Lexus for your wife. Safe travels to you and your family!

December 22, 2020

Dealership Rating
Employee Rating

This was my first service at Lexus of Orange County. From start to finish it was a very positive experience. These are scary times and going any where that is not absolutely necessary gives me a reason to pa More

by Kellyel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Dec 22, 2020

Lexus of Orange County responded

Kelly - thank you for trusting Lexus of Orange County with your business. The safety and satisfaction of customers remain our priority and I am glad to hear that came through to you. We hope to see you in the future!

December 16, 2020

Dealership Rating
Employee Rating

Melissa Horan was knowledgeable and friendly. She was a delight to work with. I would recommend both her and the dealership if you are looking to purchase a Lexus. More

by amcguire8
Recommend Dealer
Yes

Other Employees Tagged: Govaia Larcher

Dec 16, 2020

Lexus of Orange County responded

Thank you for taking the time to review us! It is excellent to hear that Melissa went above and beyond to assist with your purchase and get you into your new vehicle. Congratulations, and we hope to see you again at Lexus of Orange County!

December 16, 2020

Dealership Rating
Employee Rating

Working with Melissa Horan was a great pleasure for me Working with Melissa Horan was a great pleasure for me and my wife, she was very professional, friendly and she got us exactly the car we want it an More

by jjdmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Govaia Larcher

Dec 16, 2020

Lexus of Orange County responded

Thank you for taking the time to leave us a review! We are so glad Melissa took such good care of you and your wife here at Lexus of Orange County, and we will be sure to let her know that you appreciate her help. We hope that you continue to enjoy your newly purchased vehicle!

December 02, 2020

Dealership Rating
Employee Rating

We went in chose a car and luckily the numbers worked out so we bought it ! Amazing Staff! They are genuinely interested that you get the best deal possible! More

by Devesh Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Lexus of Orange County responded

Devesh, we are committed to giving each and every customer a great deal and an even better experience, so we couldn't be happier to hear that your recent visit to us was such a success! From all of us at Lexus of Orange County, we thank you and hope you enjoy your new car!

November 21, 2020

Dealership Rating
Employee Rating

Melissa was very competent and easy to work with. She took all my issues seriously and solved them to my satisfaction. I was very pleased. More

by chuckgilmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Lexus of Orange County responded

It's fantastic to hear that Melissa helped ensure you drove home from Lexus of Orange County a satisfied customer. Thank you for trusting us with your business! We hope that your new vehicle is treating you well.

...
10
...

Dealership Inventory (95 Vehicles)

new 2026 Lexus RX 350 car, priced at $59,193
2026 Lexus RX 350
new
Iridium exterior
Automatic
All-wheel Drive
new 2026 Lexus IS 350 car, priced at $55,578
2026 Lexus IS 350
new
Ultra White exterior
Automatic
All-wheel Drive
new 2026 Lexus NX 350h car, priced at $62,734
2026 Lexus NX 350h
new
Ultra White exterior
CVT
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $61,299
2026 Lexus RX 350
new
Eminent White Pearl exterior
Automatic
All-wheel Drive
new 2026 Lexus IS 350 car, priced at $55,993
2026 Lexus IS 350
new
Wind exterior
Automatic
All-wheel Drive
new 2026 Lexus NX 350 car, priced at $60,848
2026 Lexus NX 350
new
Caviar exterior
Automatic
All-wheel Drive