Melissa Horan
Melissa Horan at Lexus of Orange County

Melissa Horan | Page 11

Product Specialist

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

Contact Me
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rated
231 Reviews

Hi! My name is Melissa. I am from Northern NJ. I started sales in the fall of 2017. I enjoy the countryside of Orange County NY. My family loves to apple pick in the various orchards in Orange County. I love to hike and visit historical places in the area. You'd be amazed of all the history that Orange County has to offer! I'm a dog lover! I have two labs, Bailey and Guinness. They join us on our hikes. Guinness loves to find any puddle and lay in it... I also love to cook when I have time. My five year old niece loves to cook with me. I am kid friendly! Lol I used to be a nanny for 14 years. Watching kids grow and become their own person was very rewarding to me. I always have toys in my desk to help entertain them so it makes your car buying experience less of a hassle.

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Specialties & Trainings

Program Consultant

Lexus Delivery Specialist

View more specialties & trainings
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231 Reviews

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231 Reviews of Melissa Horan

November 15, 2020

Dealership Rating

Sales manager Steven Berkowitz very accommodating. We needed the process to move very quickly and Steven expedited everything perfectly. Adrian was very helpful in showing us all the in's and out's of t More

by tinyep
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz, Govaia Larcher , Adrian

Nov 17, 2020

Lexus of Orange County responded

Thank you for trusting Lexus of Orange County with your business. We are glad to hear that Steven and Adrian were so helpful throughout the purchase of your vehicle. On behalf of all of us, congrats and safe travels!

November 14, 2020

Dealership Rating
Employee Rating

Great team they help me with anything I need!! They answer all my question, go above and beyond! I couldn’t ask for a better car!! More

by RED.ANT88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Lexus of Orange County responded

This feedback made our day and we appreciate you taking a moment to share. It was a pleasure to have your business at Lexus of Orange County and on behalf of all of us here, safe travels in your new vehicle!

November 13, 2020

Dealership Rating
Employee Rating

Adrian was really helpful to my purchase of 2017 Lexus 460. Highly recommended. I also wanna thank the entire finance team. They are quite professional. Thank you. More

by Ike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Govaia Larcher

Nov 13, 2020

Lexus of Orange County responded

Ike - Congratulations on your 2017 Lexus 416! We appreciate you recommending Adrian and sharing positive feedback about our finance team. Thank you for shopping with us at Lexus of Orange County!

November 12, 2020

Dealership Rating
Employee Rating

Melissa was very helpful. Reviewed all my options and made a clear and concise presentation. All the paper work was accomplished very easily. Would recommend More

by pcarlucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Govaia Larcher

Nov 12, 2020

Lexus of Orange County responded

We're thrilled to hear that Melissa delivered such an attentive and straightforward car-buying experience! Thank you for choosing Lexus of Orange County - we wish you many happy miles in your new vehicle!

November 11, 2020

Dealership Rating
Employee Rating

Mellisa Horan, went above and beyond during every step of my purchase, again... She could not have been more professional from price to delivery, again... More

by pvas711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

Lexus of Orange County responded

It was so kind of you to share your feedback for our team member, Melissa! At Lexus of Orange County, we're committed to providing a seamless experience and I am glad to hear that you were walked through the sales process. We hope you enjoy your vehicle!

November 11, 2020

Dealership Rating
Employee Rating

The team handled everything professionally. I was taken care of right after. The waiting area was very nice and I was offered a beverage. A very nice experience. More

by divita4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Lexus of Orange County responded

Thank you for the great feedback about our service and facilities! All of us at Lexus of Orange County are glad to know that you're a satisfied customer. Enjoy your new vehicle!

November 03, 2020

Dealership Rating
Employee Rating

Thanks Terrel for the great price that you got for us on the Jeep. We really loved your attitude and overall service. - Sincerely Singh Family More

by baljit856
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Roscino, Terrel Moore , Terrel Moore

Nov 03, 2020

Lexus of Orange County responded

Congratulations on your new vehicle! There is nothing we love more than hearing our customers are happy, and we appreciate you taking the time to share. Safe travels, and we hope to work with you again at Lexus of Orange County!

October 27, 2020

Dealership Rating
Employee Rating

Dealership was very professional and knowledgeable about the cars that were available for lease. Melissa was very knowledgeable and friendly. She was able to find the auto we were looking for. The finance l More

by wabanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Govaia Larcher

Oct 27, 2020

Lexus of Orange County responded

Thank you for shopping at Lexus of Orange County. It was so kind of you to post about your experience! We're glad to hear that Melissa walked you through the purchasing process and helped you into a vehicle that suits your needs best. Congrats and safe travels!

October 21, 2020

Dealership Rating
Employee Rating

Thanks to the friendly and knowledgeable salesman I decided to purchase my Lexus. I’m very satisfied with the decision to own my first Lexus More

by pal_lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Roscino, Terrel Moore

Oct 21, 2020

Lexus of Orange County responded

Congratulations on your new vehicle! We are proud to have earned your business and happy to hear that you are so satisfied with your purchase. Safe travels, and we hope to work with you again at Lexus of Orange County!

October 16, 2020

Dealership Rating
Employee Rating

All of the staff were friendly and helpful. They answered questions about the car honestly without hesitation. Melissa was excellent. They were informative without being pushy. No slimy sales tri More

by Kristin O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2020

Lexus of Orange County responded

We couldn't have asked for a better review, Kristin! It's so good to hear that Melissa and the rest of our team made your experience so transparent and attentive. Thank you for trusting Lexus of Orange County with your business!

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