Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 42

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

December 02, 2021

Dealership Rating
Employee Rating

Always great customer service! I had a problem and was able to bring the car in the following day. Melissa kept us updated all day and had the car ready by the end of the day. More

by BAROSICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Concordville Subaru responded

Hi, BAROSICA! Thank you for the stellar rating. We're happy to hear that working with Melissa elevated your experience with us. We look forward to your next visit. Safe travels!- Moe Laraki, General Manager

December 02, 2021

Dealership Rating
Employee Rating

I appreciate the fast response to my concerns. Original issue is in the process of being addressed. I Overall besides this issue I am happy with the financial dept More

by DPHUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Raysor

Dec 06, 2021

Concordville Subaru responded

Hi, DPHUKE! Thank you for the 5-star review. We hope to work with you again soon. Have a wonderful day! - Moe Laraki, General Manager

December 02, 2021

Dealership Rating
Employee Rating

Service is great sales is not the financial dept is incompetent And no one returns your calls More

by DPHUKE
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Tim Raysor , Audelia Akanda, Darren Brown

Dec 06, 2021

Concordville Subaru responded

DPHUKE, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!- Moe Laraki, General Manager

December 02, 2021

Dealership Rating
Employee Rating

Fast and friendly, could not ask for better. Facility is clean, waiting area very comfortable More

by roche2406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco

Dec 06, 2021

Concordville Subaru responded

Hi, roche2406! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care!- Moe Laraki, General Manager

November 28, 2021

Dealership Rating
Employee Rating

Super service that corrects the problem. On time and courteous. Will be back as necesssary. Go Melissa. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Concordville Subaru responded

Hi, Rich! Thank you for the 5-star rating. We're happy to hear that working with Melissa earned us your loyalty and trust. We hope to work with you again soon. Safe travels!- Moe Laraki, General Manager

November 26, 2021

Dealership Rating
Employee Rating

I am so glad I switched to Concordville Subaru. Everyone is so friendly and helpful. It was easy to schedule an appointment. John Brennan was an excellent advisor and recommended appropriate service for m More

by drlucy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Dec 06, 2021

Concordville Subaru responded

Hi, drlucy18! Thank you for the 5-star review. We're happy to hear that working with John earned us your loyalty and trust. We hope to work with you again soon. Safe travels!- Moe Laraki, General Manager

November 25, 2021

Dealership Rating
Employee Rating

Melissa and the team at Concordville Subaru always exceed my expectations. I especially appreciate all of the communication that Melissa has with me during the service process. I don’t have to wonder or foll More

by BRADLEY.HARTWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki

Dec 06, 2021

Concordville Subaru responded

Hi, BRADLEY.HARTWELL! Thank you for the 5-star review. We're happy to hear that working with Melissa elevated your experience with us. We look forward to your next visit. Take care!- Moe Laraki, General Manager

November 25, 2021

Dealership Rating
Employee Rating

Concordville Subaru’s professionals are highly professional and trustworthy. They are focused on the customer and their needs. More

by jim_kipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Catrambone

Dec 06, 2021

Concordville Subaru responded

Hi, jim_kipp! Thank you for the stellar review. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit!- Moe Laraki, General Manager

November 24, 2021

Dealership Rating
Employee Rating

Fast, efficient, clean!! The list goes on!! Highly recommend this dealership! Everyone was nice and professional! More

by Joelmontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers , Zach Catrambone, Ken Cooper, Craig Reichert, Taylor Thornton

Dec 06, 2021

Concordville Subaru responded

Hi, Joelmontes! Thank you for the 5-star rating. We're delighted to hear that your positive experience earned us your recommendation. We hope to work with you again soon!- Moe Laraki, General Manager

November 24, 2021

Dealership Rating
Employee Rating

Excellent and fast service. It was easy to make an appointment Love the fact they wash my car More

by ADRIANAHICKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Dec 06, 2021

Concordville Subaru responded

Hi, ADRIANAHICKEY! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. Have a great day!- Moe Laraki, General Manager

...
42
...

Dealership Inventory (228 Vehicles)

new 2026 Subaru Forester Hybrid car, priced at $42,104
2026 Subaru Forester Hybrid
new
Crystal Black Silica exterior
CVT
All-wheel Drive
new 2027 Subaru Ascent car, priced at $51,135
2027 Subaru Ascent
new
Autumn Green Metallic exterior
CVT
All-wheel Drive
used 2023 Chevrolet Equinox car, priced at $20,490
2023 Chevrolet Equinox
used
Summit White exterior
Automatic
Front-wheel Drive
new 2026 Subaru Crosstrek car, priced at $38,989
2026 Subaru Crosstrek
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Impreza car, priced at $29,356
2026 Subaru Impreza
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Impreza car, priced at $31,256
2026 Subaru Impreza
new
Crystal White Pearl exterior
CVT
All-wheel Drive